Nicole and her team were so easy to work with, very communicative, and so professional. It was such…read morea pleasure and will definitely use them next time.

Booked them recently for my baby shower and it was a huge hit. I love the perks they offer after…read morebeing a costumer and I can't wait to book them in the future !

We rented tables and chairs for our intimate July 2013 Steilacoom beach wedding/JBLM reception…read morehere! Long story short- my husband is in the Army and I did everything I could from California. Chair/table rental escaped my mindset as I had a lot on my plate planning a destination wedding in under 2 months! We came into the showroom needing rentals the next day! The staff made our experience seamless. Stephanie Boldt assisted us in choosing the right chairs for our event. I was impressed with the selection of items in the showroom, and customer service. Thank you for taking the stress out of our big day!

I was excited walking into this place excited to look at decor for our wedding. We were greeted by…read moresomeone at their desk, then after asking told "linens are over there, and hurricane glasses are over there." That's all. We didn't get asked what we kind of event, who we were, and we definitely didn't get any help with pricing. There were at least 3 gals there that could have done a lot more. It just seemed like no one wanted to make a sale or be helpful. It was over all just disappointing, so we left.

I've been in the Balloon Twisting business since 2012, and MSR has been my primary supplier the…read moreentire time. I usually order online for doorstep delivery, but, sometimes, do stop at their warehouse as an on-call. They do request a minimum of 12 hours notice to fill an order, and have always been up front with whether items are available or not. A few times, I've even managed to add a couple of items to an existing order. Since it's a small warehouse and staff, it's sometimes a few minutes before I get service, but that's never been an issue. Always friendly and willing to help get what I need.

I called to place an order, and spoke to Tyler, we needed an order that evening. Tyler explained…read moreto me that we needed to set up an account online and to email my reseller permit. I was so happy that he was going to help us and I said we had someone on their way to pick up the balloons. Once he had all our personal information and copies of our license he told me that he couldn't fill my order after all. He said it was too late and that they would be closing in two hours. I had all my information over to him within 10 minutes of talking to him. I pleaded with him to help us out, and explained that we really needed the balloons and that everyone else we called were out of the numbers we needed. The service was so bad by this guy, after reading other reviews I see I'm not the only customer he has treated this way. I asked to speak to the owner/manager and he told me they were gone for the day. So disappointed in this local business.

I had the pleasure of working with Seattle Balloon Artist during a huge event last week and wow…read more They knocked it out of the park with our balloon garland and all the installments all over the venue. They are the nicest people, very easy to work with and super talented artists. If you're looking to elevate your next event, they've got everything from balloon installments and even a bouncy house. Trust me, You won't regret it!!

We booked the gaming truck for a Non Profit event this summer and the experience was AWESOME! If…read moreyou're looking for a way to bring excitement to any event, youth or Adults, THIS IS IT! The gaming truck is spacious, with games outside and inside. They also provide giant games like Connect 4 and cornhole. Nikki & Raheem we're both very nice and personable! We would recommend anyone to book with them.

We used R&N for my son's birthday party. Fantastic experience! The kids had a blast!! The staff…read morewere extremely helpful and really great with the kids! I would recommend them to anyone!

Owner Tyler is extremely rude and unprofessional. DO NOT give them your business. After voicing our…read moreconcerns about no communication on pick up time as the bouncy house was blocking our driveway, he hung up the phone on us! He said "according to the contract" this and that, but also "according to the contract" it says you will tell us a pick-up time. That of course didn't happen and it felt like it was all our fault. After reading the other reviews, it looks like we're not the only one. In a business where customer service is everything, the owner is HORRIBLE to work with. There are many other options out there from companies that are looking to earn your business and treat you with respect. Surprised this company is still in business. 10/10 DO NOT RECOMMEND.

Wow, after 5 years of using Topsy Turvy rentals, this was the last straw…read more Background, we have 6 kids and we started renting from Topsy Turvy before Covid at first for just our kids and eventually for their birthday parties. They've always been great with communication and prompt with drop off/pick up. Usually within an hour of our reserved start and end time. This rental experience was very different. We rented a bouncy house from 4-8pm. It was dropped off at 3pm and the delivery person confirmed our end time and said they'd be back then. 8pm came and went. By 11:30pm, my husband and 4 neighbors had to deflate it and rolled it into our garage since we couldn't just leave it out all night on our driveway - HOA rules and all that. I called at 7am the next morning to find out when they would be picking up - left a message since no one answered. Called again at 11am since I wasn't able to just hang around at home the whole day waiting on this pickup and I wanted to confirm some sort of pickup time - mind you the company communicated ZERO with us up to this point aside from saying they'd be back around 8pm the day of our reservation to pick up. This time someone answered and said they were really busy the night before with X # of pickups and only pick up until midnight. He said they'll get there when they get there. 10 minutes later the same person who dropped off our rental was there to pick up. He apologized and said he was told someone else was picking up our rental last night so sorry it was missed. (He was very nice about it - this was a different person than who I communicated with on the phone) When it was time to pay, I asked if there could be any type of discount since nothing about pickup was communicated to us (aside from "I'll be back around 8pm tonight") and we were left just waiting all night for the pickup. He called the owner, Tyler, and the owner called me back immediately. To say Tyler was RUDE would be the understatement of the century. He asked why I would want a discount and I just mentioned I was wondering if it was a possibility given we had to deflate and move the bounce house on our own last night and were waiting hours for them to show up - and they didn't communicate with us and we've just been waiting in limbo. He said I clearly didn't read the contract (he was demeaning to me about it). I asked what I missed in the contract and he said they have 24 hours and they'll get there when they get there. In their contract it says "delivery and pickup may occur up to 24 hours before and 24 hours after event start time and end time. LESSOR WILL NOTIFY THE LESSEE OF ESTIMATED TIME OF DROP-OFF AND PICK-UP PRIOR TO EVENT START TIME." I told him I was told 8pm pickup time at drop off and he didn't care. I was left in shock. If I'm at fault for missing that section in the contract, then so be it - he could have kindly or even matter-of-factly told me this. Instead, he was so short and rude and borderline aggressive. I mentioned we've been renting from them for years and this was the first time we've ever had any issues but if this was how they (he as the owner) reacted I don't think we'd be able to rent from them in the future. He loudly said "Thank GOD" and hung up on me. So, there's that. Bounce house was fun for my kids, but in my opinion not worth the non-communication and subsequent aggressive communication from the owner, Tyler. Will NOT ever be renting from again. Would NOT recommend to others. Owner should rethink his business if he can get so riled up and aggressive over a simple question and not handle customer service.

This company is so much fun!!! I've had the pleasure of being in their bouncy houses at a fair…read morewhere even we grown-ups can feel like kids again. It's great seeing them at Marines games, community and corporate events doing face paintings, snow-cones, mini-golf, and did I mention bouncy houses? Mark, the owner, clearly believes play and fun are good for everyone. His team embodies these traits as well by being friendly and making safety and fun a priority for everyone. https://merrymakers.com/

Had an awesome experience. From ordering to delivery and pick up was absolutely easy to do. Would…read moredefinitely recommend them to others seeking any bouncy houses and water slides. A big thank you to owner Mark and his team.

Peter and the gang at South Sound Party Rentals were amazing. I was able to make arrangements with…read morethem from out of state (Hawaii) for a party being held in Tacoma. They communicated well and responded quickly, were helpful and kind on the phone, through email and in person and accommodated our needs for a fairly last minute rental. It was an awesome experience working with them and we highly recommend! Mahalo South Sound Party Rentals

South Sound Party Rentals was literally the best!! Peter communicated so well with me through the…read moreentire process--I planned my own backyard wedding and he made the process so much less stressful! Very reasonable prices and fantastic customer service. We got the white resin chairs and 8' tables.