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    Cloud Nine Beauty

    3.0 (2 reviews)
    Closed 9:00 am - 4:00 pm

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    Waxing The City

    Waxing The City

    3.7
    (31 reviews)
    3.0 mi
    $$

    I was initially nervous to have my first wax done, let alone the very personal and invasive…read moreBrazilian wax. My experience went so well that I made this a part of my beauty routine and haven't looked back. The staff is friendly and knowledgeable. I thought like many businesses, they would try to upsell me but they didn't. They answered my questions with complete honesty and I was pleasantly surprised that the staff even went here to get their own waxing done. I highly recommend coming here , especially if it's your first time.

    Hello so I've already wrote this in a google review but wanted to share my experience here as well!…read more I came in for a brow lamination and lash lift. The technician, Gisselle Paulino :), ripped off the under-eye tape so roughly that it tore my skin, the manager said it is common and happens all the time... during waxes. That's not an excuse for this kind of carelessness especially on someones face. On top of that, Gisselle Paulino, didn't wear gloves at all during the service, and I left with glue still all over my lashes and lash line, even after I pointed it out. When I showed them I was hurt, both the technician and manager brushed it off like it was no big deal. A LOT of attitude from the technician. NO APOLOGY, no help, very dismissive. I ended up having to go to the hospital to get it treated, was dealing with pain, possible scarring, and stress, right before a concert and vacation I had planned. I couldn't even attend the concert the next day because of how bad it was. What really got me was that no one took any accountability. No apology, no follow-up, not even an offer for a refund. I paid $170 for a service that was not only poorly done, but actually harmed me and cost me even more in medical treatment, medication, and missing an event I'd been looking forward to. The customer service here is absolutely terrible. I gave them a chance to respond to my complaint before posting this, but never heard back. I wouldn't recommend this place at all, ESPECIALLY when it comes to anything involving your face or eyes!! Please don't risk going here!!

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    Details about our Lash Lift product.

    Cloud Nine Beauty - eyelashservice - Updated July 2026

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