I recently purchased a used Honda Odyssey and was treated exceptionally well. Lots of paperwork to…read morewade through theses days but staff friendly and knowledgeable and has an answer for all my questions before during and after. I highly Recommend James River Chrysler Dodge Jeep Ram.

I only put one star because it wouldn't let me go on with no stars stay clear from this business I…read moretook my 2018 Jeep Wrangler in back in October they fixed a head,which in mind, it took over 3 weeks. my warranty covered it, and James River Jeep Chrysler said there's a two year unlimited mileage warranty for Thier parts. And now I took it back because the check engine light came on they stated the head that they replaced were bad because the Melt tab stated the engine. well I drive this everyday and I would know if my engine overheated especially it has to overheat I think over 225°, so I would know if it had gotten hot by my temperature gauge or smoke coming out of the engine I would have had to pull over And now since they're saying that they're not honoring the warranty and my warranty company is not paying for it because they feel James River Jeep should pay for it. So I called Corwin Jeep, I called Chevrolet and just asked to general question regarding this and they say they would have honored the warranty since it had been only 5 months they would have went ahead and warrantied their product because customer satisfaction and one company said it could have been a faulty temp gauage but they would have still honored the warranty. Toni, the service advisor is one of the worst people you can communicate with because she doesn't know how to communicate. The first time on the job she would go four or five days without even give us update we would have to call and find an update or call and ask someone else to go find her to have her call me back This time it's Taken over 2 weeks and mind you I had to get a rental car because they don't do any loaners if you don't have a warranty or something with them so after being in a rental for two weeks and again her communication sucks ass, we've had to call we've had to text and then she'll come back oh well our texting system is down or well I called your number and your voicemail is full, no the voicemail is not even set up so how can it be full. She lies, she's unprofessional she tells my husband "oh man man there's nothing my hands are tied man" He's not your man. Very unprofessional talk. So I have filed a lawsuit against James River Jeep. No wonder this company has only a 2.1 Stars it should be 0.0 I'm warning you Jeep owners or anyone else do not go there for service go to Corwin or Reliable Chevrolet on Campbell.

Would recommend staying clear of this dealership. Went to look at this scion they had for sale back…read morein march. The car was grinding in 4th gear which I was 100% sure was the synchro but was assured it wasn't. Went ahead and bought the car (my fault) knowing that it needed a new synchro since even with that it was a decent price. Was lied to regarding that as well as a few more issues on the car. Salesman seemed I knowledgeable, was told the title was being mailed but never received it. When I called the number on google for them someone answered and said "this is not select motor" then the next call went to voicemail where he said "this is Danny with select motor" after seeing other reviews I can also say these people should be prosecuted, and held responsible for their actions. Was stupid to go through with the purchase of this car, don't be me. Would rather buy form carmart than these clowns.

We drove over six hours to come purchase a vehicle today. We were told that the vehicle had a code,…read morebut would be fixed on Saturday when we arrived. Upon arriving we dealt with Gary the sales rep and he was not honest and the problem was not fixed. Thankfully, my husband is a mechanic so caught it. The vehicle was also not as clean as Gary made it out to be. I did call and speak with General Manager about our experience who was absolutely amazing and very nice. The General Manager saved our experience and that is why we are leaving a five star review because he felt badly for the miscommunication and I expressed that if it wasn't for my husband, I felt like we would have been scammed. He listened it to our concerns and address the issue immediately going above and beyond I am still not happy about the long drive, but at least Manager cared.

I've been doing business at Thompson's since 2001. We always buy GM but not always from Thompson…read more We are on our second Envision from there. We've had our vehicles serviced and repaired there and was treated as if we had always purchased from them. Whether Silverado, Grand Prix, Cadillac, or Sonoma, they always treat you like you bought their Escalade!! It is no wonder they are closing sales all day long. Thank you Thompson!

This review is for the quick lube side only…read more The wait times, even before opening in a Saturday morning are awful. Tried 2x this week- the first time was Tim's 1.4 hour wait. I waited. Then told, "you're next it will be another hour". They suggested ai get there before they open on Saturday. I did. 45 minute wait to even get in. Supposedly they are first come first served" using their cameras. Don't waste your time unless you can drop off and leave it there all day.

We had a great experience buying our new car. Adam Clair took great care of us and made the…read moreprocess super simple!

What an awesome place! We were traveling through Springfield and I started to hear something weird…read morecoming from one of my back tires/wheels. I immediately headed over to the only Toyota dealership in the area, which was fortunately only a few miles away. I pulled in and Austin came over to help me. I told him what the problem was and he immediately checked and figured it out in less than 30 seconds. A small piece/bracket had popped off and just needed to be replaced. He ran and got one and put it on. Problem solved! We were right back to doing what we needed to be doing because of Austin and Reliable Toyota. Excellent customer service!!!

Cameron and David went above and beyond when we purchased a car from them. They both were very…read morehonest and respectful during the entire process. They gave us a fair trade amount for the vehicle that we traded in. I can not say enough good about these guys. Don't hesitate doing business with Midwest Motors they will treat you right!

I bought a "back row beauty" from this lot and was treated like I spent 100 thousand dollars…read more Customer service was top shelf from the time we walked on to the lot until we left with our new (to us) vehicle. The gentleman who closed our deal (Cameron- I think that's right) told us he would ship us a simple little part the vehicle needed, and followed through. Honest. Respectful. Integrity. I would strongly recommend this group to anyone.