I was in Ottawa for one night for work and my only pair of dress pants had ripped. I walked from…read morethe hotel to this location and told the nice woman my problem, she FIXED IT ON THE SPOT. In and out in less than 2 minutes, no charge. An absolute angel, amazing work. If you need anything done this has to be the place.

I went to have some buttons put on - it was a FRACTION of the price as the guy at Minto Place and…read morethe work was done right there. Fantastic service, fair prices, and a smile to boot!! :)

Contacted to Lynn on Yelp and she got back to me the very next day. Brought a wool jacket to be…read moreshortened, Lynn was very nice very professional and super friendly. Was done in a timely manner and she did a superb job, I wouldn't know it was altered unless I looked closely at the stitching very closely. Upon closer inspection, I found that she removed the remnants of a fabric care tag I had cut off but left a bit behind but didn't say anything about it, what dedication she has! Highly Recommended!! I would go back to Lynn for other garments in the future!

Luan is a skilled professional, who pays attention to detail. The work is excellent and completed…read morewhen she promises. She charges a fair price and is a pleasure to deal with. I recommend her highly!

A pretty solid sowing house with experienced seamstresses. The adjustments I have had here were…read morereally well done. I also use the dry cleaning service which is subcontracted from Hilary's and it's just fine. The store also sells a coats, sweaters, bags, hats and gloves, in particular Lole and other brand names. I am very glad it is close to my workplace!

Pretty darn impressed. He knows his stuff, a very refined gentleman running the business.read more

I've been lurking around Yelp for a while but signed up just so I can give this dude 5 stars…read more Did a spotless job taking my jacket in, hemming the pants. Good price, Great turnaround. "Everybody loves Raymond."

While vacationing in Ottawa, the zipper on my blue jacket (it looks like a down-filled jacket, but…read moreit's not) died. The slider fell off completely! I did a quick search and found this store at St. Laurent Centre. It was my first time at this mall. The Stitch It store was easy to find. I walked in and two women greeted me. I asked if they fixed zippers. They did! One of the women looked at my jacket after I had taken it off. She said that it may be difficult to match the zipper slider with a blue one. It would likely be black. I was fine with it. She said to come back in fifteen minutes. I wandered around the mall like a tourist. I came back twenty minutes later. My jacket was hanging on a hanger. The woman gave me my jacket and said that she had found a blue slider. It was perfect. My zipper worked again. She did a wonderful job! She told me upfront that it would cost me $13. I liked that I paid and gave her a tip. I highly recommend coming here for zipper problems in your garments. They are fast and the quality is superb.

Went to stitch it stlaurent mall. The man told me the stitch would show but I said as long as the…read morethread is black, nobody should notice it much. The thread ended up to be WHITE!! When I told them, they responded "you should of brought your own material". I am so embarrassed & I feel awful. They ruined it. He was so nice and confident when we meant but when I when to pick it up and expressed my concerns; they made me feel guilty. I didn't confront them or yell because I have social anxiety. I left in tears. This isn't fair to me & no1 should be lied too this way. My managers & coworkers couldn't believe the job they did so they went and ask for refund or they will write a bad review. Stitch it workers responded with "go ahead". I never write bad reviews but in this case, I have too.