I went to one of the free 30 minute introductory classes. I have to say the instructor was fantastic, I enjoyed the class. The facility is nice. It's clean well maintained. The pricing was a lot more than I had expected. There is a $149 initiation fee but they will waive it if you sign up for a package within 24 hours. A four pack membership is $119 and you must commit to three months, that comes out to about $30 for each 50 minute class. if you sign up for an eight pack you save $5 dollars a month $215. I understand there are a lot of wealthy people in the villages. This is too rich for my blood. read more

I singed up for the free Intro class.. yes free!! It's 30 minutes of sampling what club Pilates offer. This was a stretch I never knew I needed. Slow pace, beginner friendly. Nice atmosphere. You must have Pilates socks or you can purchase them there. I signed up for a class For the next day $38 for an hour session. It is pricey but it is also enjoyable and a nice way to begin your day. read more

Club Pilates - Front desk - Pilates Near Me - Wildwood, Florida

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I am still with Club Pilates. Reception staff changes and I found that to be the cause of 'administrative' problems. I wrote down needed changes and gave them to staff. They were very reasonable and membership is working smoothly again. I am building muscle and stretching doing bridges, planks, squats, lunges, and push-ups using their equipment. I'm late 70's and never could do a pushup. Love the program and friendly atmosphere. read more

Wonderful staff! They are all very helpful and knowledgeable. A wide range of classes to choose from. Highly recommend!!

Club Pilates in The Villages is a wonderful and welcoming place to work out. The instructors do a great job of leading you through a total body workout, with modifications if necessary. They are warm and welcoming, and several of them astound me with what seems to be a bottomless wealth of variety that they add to routines so they don't become stale. There are variety of levels of classes to suit those who are capable of more or those want to work on basic skills. In a short while time at Club Pilates has become central to my health and well-being. read more

BUYERS BEWARE!!! Signed up with this new club on August 10th before they opened. Had my first class on August 14th. Had to go out of town so I couldn't book my classes until I got back on the 17th because I wasn't sure what my schedule would be. When I went on the app to pick my classes I found that all classes that I could do were booked through the middle of september. I called and explained that due to the inability to take more than one class in a month, I wanted to cancel because I could not make my schedule work around their availability. Was told by "Debbie" that she would not cancel my membership because I signed a 3-month contract. I explained that at the time I signed the contract I had the expectation of being able to do EIGHT classes per month AND per the contract that means THEY are not fulfilling THEIR obligations of the contract if I am unable to take classes because they do Not have availability. If I can't use any other equipment in the studio and I am limited to fighting people to book a class, that doesn't work for me, therefore they are not fulfilling their obligations of the contract either. I also live 40 minutes away and am only able to take classes during work hours. I also have kids in school so I can't do the 6 am class bc I am busy dropping my kids off to school. After Debbie rudely told me that she would not cancel my membership without $100 cancellation fee ON TOP of the $127 that I had already paid for the eight classes that I never got take. The lack of professionalism and customer service is glareingly obvious. If a customer is not able to have their needs met by what you are offering then it is your obligation to do what's best FOR THE CUSTOMER. Everything should always be handled on a case by case basis. I have VERY good reason to be able to have my contract cancelled for no fee. I wasn't even asking for a refund of the $127 I paid for ONE class I took! Be careful guys! You will NOT get what you pay for. read more

I took a free introductory class. I have never done pilates but was very impressed with the Manager and Staff so I joined. Not only do I feel its a great value but the encouragement I get from the Instructor, Manager and Staff is keeps me wanting to come back. The class schedules caters to both working and retired individuals. I like the flexibility of auto billing. Also if I am going to be out of town for any length of time I can freeze my membership until I return. Furthermore if at any time I want to cancel my membership I just have to give written 30 day notice. I would highly recommend this business as professional and trustworthy. read more

Very poor customer service. I'm one of the first to sign up pre-opening. Sold over the phone, charged the 1st month and contract was emailed. This was 3 months before they even opened. I misunderstood the contract and thought that the early cancellation fee would apply once my 3-month membership renews to month to month basis. 27 days before the end of my 3-months term (not on a month to month basis yet) I called and asked what should I do to stop my membership from renewing because my schedule won't allow me to go to the classes and instructor that I like anymore. Lady on the phone said I will have to pay $100 for early cancellation. I wasn't expecting that. So I asked to be referred to a manager. Talked to the manager and explained to her the misunderstanding and all she can say is that the system will not allow her to override the $100 cancellation fee and that there is no way around it. And that if I refuse to pay, it'll just go to collection, and that I should have called someone to clarify the contract, and that I couldn't be given a special treatment, and all the other things that I should have done. At that point, I can tell that the conversation is not going anywhere so I asked if this can be escalated to somebody who has the authority to override the system, and all I got was that I will have to pay the $100 no matter what. I was given no option or she didn't even offer to meet me halfway. Definitely no intention of keeping you as a customer. Long story short, I didn't want to deal with this business anymore, cancelled my membership on the date, lost all the 6 classes I have remaining for the 3-month term i paid for, and paid another $100 for early cancellation. I felt scammed! This is how you lose present and future customers.Make them feel like you just want them to pay and show no consideration at all. I waited for 3 months before I can finally go to their classes. Had to be part of the inconveniences of their adjustment period - teachers adjusting, their staff adjusting, their system and app adjusting, their class schedule adjusting. Had to be waitlisted most of the time. And I missed the deadline to cancel by just 3 days and they were so unwilling to consider and adjust. I felt like they only wanted me for the payment and not a customer relationship. I had experience with other gym memberships, have the same situation sometimes, and they tried to meet me at least halfway. And I'd always remember how they treated me and went back to some and considered going back to some. Treat your customers better and they will give you more business. I hope that whoever is in the upper management who runs this business reads the reviews here and at least learn. This will be reported to the Villages corporate office or the Consumer Protection Division of the Office of the Attorney General. read more

Let me start on a positive note...the classes are very good, instructors are very professional and the equipment is clean. HOWEVER! Billing practices and availability of classes are not. Regrettably,I was one of the first to join in Wildwood, "The Villages." I made the mistake of signing up for 3 classes before my monthly credits were applied. Realizing the mistake, I did not attend and informed staff. Debbie, the manager @ the location, repeatedly told me my credit card was refunded and never charged. With that said, I waited a month and was surprised to see the charges appeared on my billing statement. Debbie then told me the credit card company was wrong because the charges were never applied. Long story short, this is not the case. Consequently, I disputed the charges with the credit card company. Subsequently I was told by Debbie, since I disputed the charges with my credit card company (that according to her were never charged) the month was past due and I couldn't sign up for any classes or use any other credit card for that matter. I then called Club Pilates in Clermont and left a message for Molly, regional manager. I am still awaiting a response. This is not over. I will go to corporate, Tallahassee and civil court if I have to. This is an injustice for the consumer and I will never attend another "Club Pilates." BEWARE! For anyone experiencing this issue fill out "Consumer Complaint Form" from the Florida Department of Agriculture and Consumer Services Division of Consumer Services. read more