The store closes at 9pm and I pulled in the parking lot at 8:54 to buy a fuse. They looked at me,…read morelocked the door and walked away. I knocked on the window and they turned the lights off. It would have taken me maybe 2 minutes to grab my fuzes and leave. Very rude. I do not recommend this store to anyone.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

They helped me a lot with my car. They also helped me learn how to change a tire. They always have…read morethe parts i need on hand :)

The last few times we stopped there the employees refused to look in the computer to order parts…read more They just take one glance at my husband and say they don't have it. They didn't even ask what we were looking for. We were told on one occasion to just leave and not bother them because they were listening to the police scanner on a truck fire near by. Not worth your time stopping there. Go somewhere else.

Awesome place to get parts for your vehicle. If you're not afraid to work and you're working on…read moreyour own vehicle or for a friend, pull the parts yourself for amazing savings. Ricardo and the guys there are awesome and friendly, always willing to help. I'm glad they are close and have great hours including weekends.

From the owner: Your Tools, Your Labor, Your Savingsread more

So we are driving down the interstate, just a dozen or so miles from home, when we hit some metal…read moreconstruction debris and lost both front tires. Not a good situation to be in. A quick call to Dakota Service and a big flat-bed truck was on it's way to us. A man, who looked suspiciously like Santa Clause, hauled our SUV to the shop for new tires and an alignment. He also hauled my husband who stayed with the SUV. The entire experience was positive with one exception, the price, which seemed a bit steep even though I don't really have a comparison to verify if that is true or not. But in that situation we could have cared less, we just wanted our vehicle and my husband to be rescued after arranging a ride for the rest of us back to town. And Dakota Service was there on the double to do just that.

My son was stranded on the side of the freeway, we found these people in South Dakota because we…read moreheard they were legit. Well they got the car wouldnt look at it for two days.. finally looked at it and said oh we don't know what's wrong with the car that will be $200 + and we only take checks and cash.. So you take 72 hours to not know what's wrong and you charge us over $200 plus.. you don't take credit cards in 2021. This place should have a sign saying we don't know how to fix Toyota's don't bother.. They knew when they got it they didn't know.. I wish I could give this place a -0. Be ware! They are charging people for no service

Last year " Covid " while being quarantined at our homes due to the pandemic I decided to clean up…read moreand redo my 2004 f150 Trucks entire interior flooring with a OEM carpet kit from Ford. No Nordstrom's Automotive didn't send me the carpet kit but I did order a difficult to find drivers side seatbelt. No one and I mean NO One in California could find this particular part. In steps Nordstrom's. If you can't find a auto part give them a call. They'll have it or know where to find it.

Terrible customer service. I spent 20 + minutes on hold before ever speaking to anybody, only to…read morefind out the part I needed wasn't something that they inventoried. I asked where I might find the part the employee said I don't know we might have it on our "you pull it yard". which according to the employee has no phone number. solid operation all around I'd say.

Easily the worst Auto Care center in Brookings and maybe the whole state. All the front desk people…read moreare incompetent and offer no help. Brought my girlfriends car in for routine oil change and tire rotation. A few days after we picked it up we noticed the TPMS light was on and her car felt bumpy when driving above 25. Keep in mind this is a brand new 2022 car. We brought it back it for them to check (I lost my tire pressure reader and her car doesn't tell you which tire it is so I wanted them to check all 4 tires but apparently that's unheard of, took another worker for him to understand. the dude literally said "my car tells me which tire it is" as if that is supposed to solve that her car doesn't have that feature) and they claimed everything was fine with the tires so they reset the light. The light turned back on again so we brought it in once again because she was going on a small trip that same afternoon. Same situation, they said everything was fine. Halfway on her drive, her tire blew out so I had to drive 45 minutes to put on the donut. And this isn't just like a regular flat tire, they messed something up bad. Just look at this thing. Never go here!! customer service is horrible, and the repair shop is just as bad.

I don't know about you, but I rely on my vehicle. It takes me and my family everywhere we need to…read morebe. I can't afford to have it out of service for long and I certainly can't afford to have it out of service multiple times while a quality service shop repairs the damage made from the mistakes of a low-quality service shop. And that is exactly why I won't be taking any of my vehicle to Walmart for service work again. What little I saved on tired in no way way made up for the multiple repairs and issues those apparently old-stock low-bid tires caused. I am all for saving money, but you aren't saving a penny when you are sitting on the Interstate with a blown out tire. Look elsewhere for your service needs, you will be far better off in the long run.

Purchased multiple cars from this location and always get my vehicles serviced here. Always…read moreexcellent service and the place has a hometown feel to it. We are currently leasing one of our vehicles from here. One month into this lease our hands free lift gate was too sensitive and always opening when just walking behind the vehicle. Their service area took it in and ripped off the whole back end to replace this sensor. We were never charged a dime and payment was never an issue. I've never had a reason to shop anywhere else.

I bought a used truck and owned it for just one year(put less than 10k miles on it), and the…read moreexperience has been overwhelmingly disappointing. It has broken down on the side of the road three different times and had to be towed back to the dealership. In total, it's been in their shop four times, including one visit that lasted an entire month. I've already spent thousands of dollars trying to keep this truck on the road. The last time I brought it in, the issue was misdiagnosed, and I was nearly charged thousands more for a repair it didn't even need. As of now, the truck still has issues and is looking at a 5th trip to the shop. I expected far better reliability, honesty, and follow-through. I hope this helps others make an informed decision. I was never offered a buy back, trade offer, loaner car, or a goodwill repair.