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    Walmart Auto Care Centers

    1.0 (3 reviews)
    Closed 7:00 am - 9:00 pm

    Services - Walmart Auto Care Centers

    Fuel system cleaning

    Oil changes

    Auto battery or electrical system repair

    4 More Services

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Walmart Auto Care Centers Photos

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    Brookings Auto Mall

    Brookings Auto Mall

    (2 reviews)

    I purchased a used vehicle "as is" they had listed for 9,995. Everything seemed ok on the test…read moredrive, so I went ahead and purchased it. Two miles into driving it now that I owned it the transmission was shifting very hard and making a clunking sound. I turned around and went back to the dealership. The sales rep took it for a drive to me, and I showed him this hard shifting and clunking. He was very dismissive, but I took his word that everything was ok with it. I headed back down the interstate toward home. I live about 430 miles away. The vehicle made it about 350 miles before the service engine light came on. I pulled over and turned the vehicle off. My code reader indicated a problem with the transmission. It came on after the first time I had shut off the engine, besides the short test drive. It came on the first time after driving more than a few miles and turning it off. Basically, the first time it ran diagnostics after running a while. I did some research on the side of the road interstate. I come to find out the transmission fluid, and antifreeze are mixing together as indicated by finding a "milkshake" looking substance on the radiator cap. I had this dealer fill the antifreeze before I drove out of their lot because it looked pretty low. How their service tech missed the milkshake looking goo on the radiator cap when filling it up is beyond me. Also, I know where the missing antifreeze was... it was in the transmission. Driving the vehicle any further will lead to complete transmission failure. I had the vehicle towed to a local repair shop where I was quoted 10,830 in repairs needing immediate attention. It was too late to save the transmission apparently. The fact that it was clunking two miles after owning the vehicle suggests it was too late when I drove it off their lot. I would guess they reset the service engline light. I find it next to impossible to believe this wasn't an issue until I drove it for two miles. The chances that their own service department missed this issue are slim when this seems to be a very well known issue with these vehicles in their industry. I am convinced they knowingly sold me a vehicle they knew was on the brink of capastrophic failure. I waited to post this because I assumed based on other reviews that they were a reputable business that would at least help with cost of repairs. I've read that most reputable car dealerships will offer to pay 50% of repairs even on as-is vehicles in this type of situation. Not Brookings Auto Mall. They finally got back to me after 5 days of being without a vehicle. They will not be helping me out at all with the cost of repairs. Not a dime. It seems I am going to end up paying around 21k if I want a vehicle worth maybe 6k. That or I just take a 10k loss minus what I can get for scrap. I was straight up lied to by their salesman about the condition of this vehicle prior to purchase. I should have trusted my instincts when their salesman were giving off that classic used car salesman vibe. Don't be like me... If you are dealing with this business have an independant mechanic go over the vehicle with a fine tooth comb. You can be sure Brookings Auto Mall either hasn't, or may be knowingly pushing a total lemon on you.

    They sold us a car without telling us that the Bluetooth does not work. After reaching out about it…read morethat same night they said they would take care of it for us. After we took the car back in to get it replaced they continued to charge us over $1,000 for it after saying it wouldn't be any extra charge. They simply decided they didn't want to pay for it. And there is no communication that goes on within the dealership so it is very difficult getting anything figured out. They told us that the Bluetooth is not something they usually check when inspecting new vehicles they get. So even if it doesn't work they won't bother to check but still advertise it works. They may not have known it did not work but they were no help in fixing it or making it right. Don't do business with them we are very disappointed.

    Walmart Auto Care Centers - tires - Updated June 2026

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