I would not recommend this swim instructor…read more I prepaid $475 for a package of 20 fifteen-minute swim lessons for my 4-year-old son because he was so excited to learn to swim. Unfortunately, it turned into an incredibly frustrating experience. Lesson after lesson was canceled, usually at the last minute. The reasons were consistently blamed on the weather, even on days when the radar was completely clear (I've included screenshots), or because the pool supposedly wasn't "hot and ready" despite the lessons being scheduled in advance. On one occasion, I had already arrived at her house before being told the lesson was canceled. The only full lesson my son received was one 15-minute session. During the second lesson, he was only in the pool for 6 minutes before it ended. In total, after paying for 20 lessons, my son spent only 21 minutes in the pool. When I requested a refund because the lessons were repeatedly canceled, I was initially told I would be refunded. Instead, I received less than what was owed. When I questioned it, I was told that "2 lessons is a different price than 20," even though the second lesson lasted only 6 minutes and wasn't even completed. The communication was unprofessional throughout the process. Instead of taking responsibility for the repeated cancellations, I was repeatedly told, "I make the call," regardless of the actual weather conditions. As a parent, the most disappointing part was watching my son get excited for swim lessons over and over, only to have them canceled at the last minute. We rearranged our schedules multiple times, drove to lessons, and still left without him getting the instruction we paid for. I understand that weather can occasionally affect outdoor swim lessons, and safety should always come first. However, the repeated cancellations, inconsistent explanations, incomplete lessons, and refund issues made this a very disappointing experience. I hope sharing this helps other parents make an informed decision.

I would not recommend this swim instructor based on my experience…read more I prepaid $475 for a package of 20 private lessons, but our experience was extremely disappointing. We received one full 15-minute lesson, then a second lesson that was cut short after only 6 minutes with a promise to make up the missed time. That makeup never happened because our scheduled lessons were repeatedly canceled. On other occasions, lessons were canceled because she said her pool wasn't warm enough, even though the lessons had already been scheduled for that day. There were multiple occasions when sessions were canceled due to weather even though there was no rain or lightning in sight and the weather radar was clear. On one occasion, she canceled our lesson more than an hour before it was scheduled to begin because of the forecast. I asked if she could wait until closer to lesson time to make that decision since the weather appeared to be clearing. By the time the lesson was scheduled to start, there was no rain or lightning. Despite that, she still said she had already decided not to hold the lesson. After I expressed my concerns, she offered a refund. However, out of the $475 I paid, she refunded only $388 for the one 15-minute lesson and one 6-minute lesson we actually received. I disagreed with the way the refund was calculated, especially considering the limited lesson time provided. Communication throughout this process was frustrating, and when I respectfully questioned the repeated cancellations or the refund amount, I found the responses dismissive and rude. The most upsetting part was seeing my toddler repeatedly disappointed after getting excited for his swim lessons, only to have them canceled. I now have to start over and find another instructor. If you're considering prepaying for a package of lessons, I encourage you to think carefully before doing so. Based on my experience, I found the service to be unprofessional, and I cannot recommend this instructor.

My son is a 6 year old and he's on the autism spectrum…read more We put him in private swimming lessons and were assured that the private instructor has experience with young children on the spectrum. My husband and I were very scared and weren't sure if our son would have a good time and follow instructions. Our son absolutely loves going to his swim lessons weekly and he truly has learned lots such as kicking and paddling, learned how to wear goggles and how to hold his breath while underwater. He's currently working on feeling comfortable submerging his head entirely under water and diving. He's showed so much progress thus far and I'm so proud of him! I plan to keep our son enrolled for a while since there are different levels at aqua swim.

Took my daughters in for a trial to see if they liked this place and felt comfortable with the…read moreinstructors. Not only did they love it here, they loved all of the employees as well. My daughters are 9 and 6 years old but they were spoken to as if they were little adults, which I appreciated. It's clean and there are plenty of changing areas and bathrooms. They are very welcoming as soon as you walk in. As I was watching them during their class, all I saw were big smiles from both girls. They had a blast. I immediately signed them up. I recommend this place if you're looking for swimming lessons.

Our 3 and 5 year olds are enrolled in the Learn To Swim lessons here. Everything to get set up is…read moreon their website. I appreciate how straightforward it is - sign up and show up - but it can feel a little strange when you first start attending. The class sizes are small (4 children or fewer) and the coaches are great with my kids. I feel like we are getting an excellent value and our kids are learning an important life skill. Highly recommended.

The coaches are great, but the management lacks professionalism. Nancy, the owner doesn't…read morecommunicate effectively with parents or her staff. She takes approximately two weeks or more to respond to scheduling request, and is easily annoyed with parents expressing their concerns about the lesson/rescheduling. Her scheduling system is outdated and doesn't even meet the standards of the modern family. She needs to hire a business analyst to assist her with finding a way to provide quality services without affecting the integrity of her customer service. If you're a busy family I wouldn't recommend this swim program, because rescheduling is a nightmare!

The FAST swimming program is a great way to learn how to swim and thrive instead of just surviving…read moreand really not knowing how to swim.. Ms. Linda is a great teacher and this swimming method is her life's work...I encourage anyone who is interested in learning more about swimming please contact her..

white woman stated it was only members only but yet has accepts visa / cc at the front door …read more she wouldn't even let me purchase a member or visitors pass - stated it was a "private pool" clearly she was being bias. i guess i was the wrong "color". for such a place y'all could really used the funds to give this lady a better attitude.

Nice pool. Great location. Extremely passionate and dedicated staff. They have been helping us…read moreteach our youngest son to swim. Our son has special needs and they have been incredible working with him! Progress is coming fast. We signed up for courses last year for our youngest and he was not able to complete them. The staff graciously left our credit on file for more than a year and has been working with us this summer to train him to swim. They also offer lap swimming and other programs. If you are interested in doing anything regarding swimming and are at or around the beach definitely check this place out!

I have been on the argyle waves swim team since I was 7 years old. It may not be the nicest pool in…read moretown, but the community that has been built around it is beautiful. If you come here, you will be welcomed like family. The review before this is outdated, lifeguards are no longer allowed on their phones and must be certified in city or Red Cross. The swim lessons and team are run by people with years and years of experience and is in my opinion, one of the best pools in Jacksonville!!

Our family renewed our membership again this year only because of the convenience and need of a…read morepool for physical therapy. The facilities are acceptable, and the swim lessons were exceptional when we did them several years ago. The most important thing that prospective members should know is that THE LIFEGUARDS DO NOT WATCH THE POOL. They use their phones and visit with friends. This has been the case for years so we are sure to keep our own eyes on our kids. They are pleasant enough, but wouldn't keep a job at any other pool.

Had my children enrolled last year. They do the classes in the HOA pools. The first lesson was…read moreso bad that I tried to cancel but there were no refunds. There were 2 small children plus a older child and the instructor basically was giving a private lesson to the older child while the 2 younger children were just sitting on the side. After I complained, they moved us to a different location. The lessons were better at the 2nd location but the whole operation was very amateur. The locations are very distracting because there are many people swimming who live in the communities. I happen to notice that they would start late and end early. The classes are only my 30 minutes and they were shaving off 5-8 minutes and when I confronted the instructor, she said we need time to get ready for the next class which is bull because there are only a few kids in the class and they just jump in the water and it begins. The instructor also was very petty and mentioned that she my son hit her in the face with googles which was tossing it back to her after class. There are other better schools in the area that have their own facility and are basically the same price.

My grand daughter loves going to swim. The coaches are amazing.read more

I live near the area and finally got my Photo id so I can…read morecome to the pool for the summer and play tennis Baseball and basketball.

I just find it really stupid that you can't bring people in unless your 16.I honestly don't…read morerecommend it either because they are really rude when you scan your card as well.