This is my 2nd time buying from The Running Room at Tsawwassen Mills and that is because of a great…read moresales staff by the name of Kentaro. He helped me so much with my first pair of runners that I made sure to get my 2nd pair of runners when kentaro was working. Like in the past, Kentaro is personable, friendly, extremely helpful, and knowledgeable. He works so hard on his own and he is an asset to The Running Room. As long as Kentaro is working at the Running Room, I will continue to buy my runners from him. I hope the company recognizes his hard work, his talent, and his dedication to his job so one day he will be made the store manager. We are lucky to have Kentaro who is so knowledgeable with his products. I refuse buying at Sport Chek or any of these mall stores with runners because 99% of the staff has no knowledge of the runners and can;t provide a proper and appropriate fittings especially for problematic feet.

This is the one and only Running Room " outlet " in all of BC . They do carry my current fave…read morerunning / walking / standing shoe which is the Saucony Hurricane 23 but sadly it's only $20 or 10% off regular . The aforementioned Sauconys are great because they provide , for me anyway , the absolute perfect blend of cushioning and stability as competing models from say Asics , NB and even Mizuno just don't offer the same plush ride . Being a discounted running shoe store first and foremost I did find some pronation-control products in my size on sale too but they're old , i mean like couple seasons old already . Believe it or not running shoes do have a shelf life as materials degrade over time even if unworn and just don't provide the same support as they used to when new . Staff seems relatively less helpful and knowledgeable than other RR locations so good idea to do your own research before stopping by la : )

Foot Locker doesn't seem to be the same as it used to be 10 years ago. So came here with friend to…read moresee what is available. Well he is into shoes for his brother. I am just browsing. So looked around and realized the woman section has been cut back by a lot. There is only one wall that is for woman. So little selection on woman shoe. I mean I don't think I have bought anything from Foot Locker in ages. The store is big but still quite limited in selections. Its an ok store.

Came in here to browse. The store is quite large. Selection is ok, they have a few models from each…read morebrand and the store is clean and neatly merchandised. There is a clearance rack at the back. Some cute kid's shoes. The prices are not that good. Maybe some stuff on clearance is ok, but DSW just doesn't go as low as other stores who really are serious about discounting shoes. The guy working here though was super nice, cheerful and friendly so definitely the customer service is the winner.

I had an amazing experience today at the DSW store in Tsawwassen Mills. I was looking for a pair…read moreof ankle boots that I had seen in the store before. Bhawan came to my assistance and asked me if I needed any help. I gave her the description of the boots - the style and colour and she looked up the information , finding that they had one pair of boots in my size in the store. She immediately went to search for them - She found them in a completely different isle. Her friendly and helpful nature combined with a great dedication to her job was such a pleasure to see. Thank you Bhagwan - you made my day!

Came here not realizing it's an outlet mall of sorts? They have the bigger Muji store here so…read morewanted to see what special items they had. It's definitely not as good as Muji Japan and much more expensive so didn't actually pickup anything. The Lululemon was a little chaotic and they charge $2 for a bag?? Overall the mall has an outlet mall vibe with it being so large and semi-deserted but it does have a good selection of stores to peruse if you're stuck indoors due to rain.

I always find rat poo on the snacks in this location, and the staff always just stand around and…read moretalk for minutes on end while I wait for a cashier.

Even though I live in Richmond, I still prefer to visit this Walmart in Tsawwassen as their parking…read moreis much more friendlier! I can also get my British brand tea here in the British section, they also have a Latino and Asian section as well! Overall, prices are very reasonable especially in todays high inflation market!

Only tried to deliver the package once, didn't try to deliver it again or give an option to pick it…read moreup at location. Just canceled the order without refunding the money. When I called the 1 800 number for help with my order, my customer service agent couldn't speak English and I could not understand them. when I asked a question or clarification they would give me an answer that I could not understand or nothing to do with what I asked. All I got out of the conversation is that I had to reorder my order to get it and they are holding my money to make sure U can paid for my order that I have not received??????????? Nothing made sense. The worst customer service, how can you get help from someone who can't speak English!!!!!!! So I ordered my order again, this time choosing pick up at a store location. I got an email the next day saying my order was ready for pick. I thought ok this going well. Maybe I just have to order for pick up at a store location. The email said to let them know you are coming to pick up your order by clicking this link. I clicked the link and nothing happened. I went to the store. No one was at customer service and it took 5 minutes to find someone to help. I let them know I clicked the link on the email I received and I am here to pick up my order. They checked the system and said they don't have any picks at the store. I gave him my information for my order, they called for someone over the PA system then was doing something on their cellphone even though there was a line up of people behind me???????? After 5 minutes or so they finally got off their cellphone called the person on the PA again then helped another customer. I waited for over 15 mins for someone to come to the customer service desk to help them with my order. While I was waiting I noticed a more than four employees talking groups and being on their cellphones texting or doing something other than working or helping customers while people where self checking themselves out. I thought WOW is this what it has come too!!!!!! Walmart making more money off their customers for not having to pay for cashiers for check out and have their customers check themselves out while their employees are being paid to play or text on their cellphones, ignoring customers. I finally got my order after 20 mins in the store. They told me the link in the email only works if you are close to the store and you can only use it in the app not in emails on your computer. When I got home I noticed I got charged for the first order that didn't come and the second order. I am working with my credit card company to sort that out. Why did I get charged twice???? I still don't know and the people at the store didn't know either. I hate Amazon and I don't order from them but after this experience I might have to go back. At least they deliver your order or give you a full refund when you don't get your order.