Came here to get my business insurance, Naomi was very helpful she made the process super easy and…read moreconvenient. Ended up switching my auto insurance and going through them as well. Overall very happy with their service, they treat you well and make you feel welcomed every time you go in. Thank you

They have a few services. They sell home, auto, health and life insurance. They also notarize…read moredocuments. I'm not sure if they offer other services. Customer service is great. They do return phone calls. Gloria the manager is great. She is professional and very helpful. Hablan espanol-

I called Farmers Insurance (O'Brien insurance/Matthew O'Brein) to get some quotes. From the outset,…read moreMatthew was disrespectful and hostile. He talked over me and gave me the feeling that I was wasting his time. I won't work with him or Farmers!

I have been utilizing Matt O'Brien's farmers insurance agency for the last three years, I have…read moreexperienced nothing but phenomenal customer service (especially from Anna who is always kind and always follows up) The office treats all of their clients like family and I so appreciate the discounts they find and the reasonable rates they offer.

I call and call to renew a policy. I get the corporate answering service. 15 minutes so far then I…read moream forwarded to somebody another 15 minutes. Then I'm told they can't renew my policy I need to talk to Claudia. The system then reverts back to what I started with, and have a tough time eventually get into Claudia.

I was a customer for over 10 years. Terrible customer service from after hours agents and terrible…read morecommunication skills from this office. I will never go with Allstate insurance again.

We transferred to this office and worked with Jeana after having a terrible experience at another…read moreunnamed State Farm office in the County. We have been with State Farm for over 40 years in Los Angeles . We found Jeana and the State Farm office to be very efficient and she understood immediately our situation and was able to correct everything within a few minutes. I wanted to thank Jeana for listening to me and being sympathetic. Our insurance became very complicated with our move to Santa Cruz with the Fair Plan and multiple cars etc. but after talking to her, I no longer felt that I needed to advocate for myself and that everything would be taken care of, and I didn't have to worry about it anymore. Thank you, Jeana. I hope we never need you, but I'm so relieved to know that you and your office are there insuring our new life here in the Santa Cruz Mountains.

We just switched from the other State Farm agents in Felton and we couldn't be happier. Jeana has…read morebeen amazing. Very prompt, helpful, knowledgeable and professional. She's everything we were looking for in a State Farm agent. We highly recommend this agency because of our positive experiences with her.

Great Service! we Request a Rush Comercial Service ,and we got it faster and efficiently. very…read moreprofessional and fast as we required; obviously the price increased, but the service is worth it. 100%

Yessica was super helpful!!! I was calling around to get papers notarized and couldn't find anyone…read moreuntil I called Zolano's insurance.

I went in to reinstate my car insurance and get my car registered. I haven't actually been inside…read moreAAA for years, staff was very courteous and extremely helpful. They went above and beyond.

We absolutely love our Watsonville AAA office on Green Valley Road! The staff is knowledgeable,…read morecourteous and friendly. This office is well trained and supervised. Take it from a person who's business is customer service. Kudo's AAA, Watsonville, a valued community partner.

Dennis and Lori are terrific! Every time I call, they either answer right away or get back to me…read moreright away. They take the time to answer all of my questions and help me with any issues I am having. As a plus, their office is within walking distance to my house! Highly recommended.

Fantastic service - myself and my family have trusted Dennis and Lori for a long time for excellent…read morereason. Always quick to help and great to speak to.

Well, well, well. Brittany A. Schofield did it. She helped a small sole prop with the PPP loan…read moreprogram and I closed the SBA program in a week. Wow, all my other friends who own biz's said their larger banks ignored them or didn't even want to help. Not my bank! Comerica came through and Brittany called me back even while juggling Covid, family and a slew of PPP applications. BRITTANY YOU ROCK, mostly because you made yourself available to me. And I won't forget it.

I'm not going to write a long winded explanation of what my experiences have been with this bank…read moreover the last 6 years. I'll save everyone the time and headache of starting a relationship with this bank. Take my word for it and just don't do it. Just like any bad relationship you can't change them only yourself. Even closing my accounts was a hassle. There are so many more financial institutions that value customers and their contributions. I recommend having one major bank like Wells Fargo and one local credit union like Bay Fed. Just for reference we hold multiple business,personal checking and savings accounts.