Whoever answered the phone was very rude and hung up on me before I could even finish requesting…read moreservice.

Bob has the know-how and integrity. He responded quickly and asked for photos and info for my job…read more Thank you Sir!

Came to give quote very quickly. Got scheduled quickly. I provided the backsplash tile that was a…read morepeel and stick. They made me a very nice quote. Unfortunately for them, they underestimated the problems the tile would give them and what should have been a couple hour project turned into all day because of the material I chose. They did not ask for more money despite the job taking WAY longer than anticipated. Job turned out great, despite their troubles. These are a husband and wife team and are very good people. We have a few other projects in the future that we will not hesitate to hire them.

First off, let me apologize if you have seen this review on another site and believe it to be bogus…read morebecause you've seen it posted on other sites. It's not, and I have a good reason for why I reposted it. When I started looking for a tile person (installing) in Ocean Springs, I found numerous listings, but NONE of them had any reviews! I admit, I am an "online" person, and if you're like me, you don't like to hire blind! So, now, I've hired someone, and love their work and I'm trying to post it on the sites I first searched in an attempt to help others like me looking for any guidance. When I first discovered a horrid, awful smell in my father's one carpeted room, I ran to the internet to find someone fast to remove it! I called about 10 companies listed. Only 1 called me back that day. A second called be back the next day. That was it. Lucky for me, and my grumpy old redneck father, the one was all we could have asked for and more! Rob, and his longtime friend, Billy, showed up the next day, ripped out the offending carpet, picked up my order at a local store (later, making sure I was credited for extra not used, without me having to go there myself!) and installed my tile choice perfectly!!!! Rob made sure my father felt confident in his service and his loyalty to a tough customer, no matter what. I feel like I got not only the best tile person in Ocean Springs, or the Gulf Coast, but a lifelong friend of the family! He showed up, he did the work in a timely and beautiful fashion, and we can't say enough about him or his business! I hope my family has helped you with your decision making process. Best of luck! Tina

Had laminate flooring installed in two rooms. They came on time, worked hard and steady. Did an…read moreexcellent job at a reasonable price. Highly recommended.

From the owner: We make sure you receive premium products. Our company is professional, trustworthy and stay true…read moreto our word. Contact us if you have any questions

Very friendly an knowledgeable staff! Clean an cozy environment practicing all covid precautions…read morean procedures..... answered all my concerns and supplied my needs Will definitely be a returning customer!

From the owner: At All American Floors, we excel in managing large-scale commercial and government flooring…read moreprojects on the MS Gulf Coast with precision and efficiency. Our team delivers high-quality materials and expert installation at competitive prices, ensuring your project is seamless, compliant, and on budget. Partner with us for a stress-free experience from start to finish.

Custom Floors and Tile are amazing! I am so happy with the…read morequality of their work and outstanding client service. Our kitchen and bathroom are beautiful thanks to the hard work and craftsmanship completed by Travis and Steven. They guided me through the entire process and helpfully discussed any issues that came up from previous renovations and worked with me on solutions. They never gave me the impression that my job was a burden. Instead, they had a sincere willingness to make sure everything was done perfectly. It's refreshing to work with extremely confident, reliable, friendly and professional people. Everything was done right the first time. Thank you for the great experience and the beautiful renovation!

Me and my wife was looking for wood flooring and tile for our remodel of our home. We needed…read moresomething that would be pet friendly. They had a large selection to choose from and we found the perfect floor for us with the help of the staff. The staff was definitely very knowledgeable with their products they have in store. Thank you so much for a easy and pleasant experience. Will definitely go back if we ever need and flooring

I purchased flooring in September 2021. I used one of their recommended contractors to put the…read moreflooring down. I replaced the flooring throughout my entire 4 bedroom home. At first I would have gave them a 4 star rating but after my flooring in my kitchen has started coming apart and I have been calling asking about the warranty on the flooring and the install I have got the run around. I have been calling every week since August 22, 2024 asking for my flooring in my kitchen to be repaired. The flooring is coming apart at the seems and a few pieces of the flooring is peeling. I have 2 boxes of the flooring that can be used to do the repairs. The manager states that she has called the guy who installed my floors every time I call but he has yet to reach out to me. I have called 7 times. 5 times I spoke to the manager and twice I had to leave a message, my call was not returned either time. I also sent an email through their web site on September 17th with no response as of yet. I feel that my flooring, which I spent a lot of money on, should last more than 3 years. I feel like I have been ignored about my issue. I did not list the managers name or the contractor who put my flooring down because I still have faith in my fellow human beings that the flooring in my kitchen will be repaired.

From the moment I walked in the door and talked with Matt until my floors were installed yesterday…read more9/1/2021. Great experience!!! Wish all business would provide the same kind of customer service..

Although the products we received turned out great, I felt "okie doked" regarding returns,…read moreshipping, and installation.