Pat is a great person!! He was so understanding and helpful in selling my late husband's boat. He…read morewas quick to get back to me and picked up the boat right away and sold it right away. He made everything easy and he understood every aspect of this boat when I didn't have much of a clue. I highly recommend his services!!

Stopped in looking for information ... Bart spent 3 hours with us going over the ins and outs on…read moreTritoon Boats. Didn't ever push but after we left, we turned around and and looked at a Bennington they had on the lot. Agreed on a price the next day and can't wait to get it on the water in the Spring. Bart was awesome and Lesley in finance was also great to deal with. If your looking at Bennington, I would highly recommend stopping in to talk to Bart!

Super easy and accommodating to work with. Office staff is great at handling the admin stuff,…read moreservice department knows their stuff, and sales staff isn't pushy and is knowledgeable about what they're selling. These guys all know and love boats!

Now that this is MarineMax, a corporate publicly traded company , there service sucks! More than…read moreonce they fix one thing and break something else. They have such a bad reputation now that no one I know will use them for service.

I would not buy a screw from Craig Or marine max, I bought a 56' Sedan bridge from them a few years…read moreback they listed the boat maintained with an open check book! I hired a surveyor he came up with a list of over 125 items that needed fixed, the boat was a joke. I asked for my money back for the survey & they all laughed including Craig. That was my 2nd boat from them. MY families 8th. A 48 Sedan Bridge in 1999 another sedan bridge in 2004 and the 56 that should have been sunk.

Skipper Buds(Marine Max) Marina Del Isle in Lakeside Ohio will not back up the boats that they…read moresell. Horrible experience with them. They do not make any attempt to take care of their customers.

I really hate leaving bad reviews but J&J certainly merits it. Wow... What a complete customer…read moreservice joke. I should've recalled my past visits here to buy parts and accessories and simply passed it by. But due to wanting to support family owned businesses and it being near our summer lake home. I decided to give them another opportunity. MISTAKE Yesterday I arrived to inquire on purchasing a new Sea-Doo Fish Pro. (Also to inquire on trading in one of my new 2018 Sea-Doo GTI SE's in on it) I also wanted to get a black color matched Sea-Doo gel coat repair kit /pen. First, the young sales guy that assisted me was genuinely nice, personable and tried to help. (Even though he gave me a laughable $6k trade-in value from the "J&J owner" on my 9 hr 2018 Sea-Doo GTI SE. After this, I decided to simply ask the (angry at life / hates his job) parts guy seated at the parts counter about a black jet coat repair kit / pen for my two 2018 Sea-Doos. He advised he didn't have a gel coat repair kit / pen in stock (no biggie)... So I simply asked if he could order me one. His response.. "Yea, I can order you it, just as easy as you can order it online through the ColoRite's website." Really!!?? lol This guy seriously just costed J&J a potential $15k cash sale on the SEA-DOO FISH PRO (with no trade of course) I fully understand that everyone has bad days... I certainly have had my share. But this is my 4th experience dealing with J&J, having had similar experiences. I guess I should've known better. But I had just hoped things had changed. J&J Ownership - This parts associate needs some serious customer service 101 education. I was truly hoping your customer service had improved from the last few years. I was wrong.

I have had nothing but superior service at J and J. I just bought a boat, a Yamaha 252 SD and they…read morehave gone above and beyond to ensure my purchase was perfect.

amazing people and have always been willing to help in any way possible. I have always enjoyed my…read morecustomer experience!!

Jeff wilson is pathological liar he lied about making repairs on my boat and didnt. Give the man a…read moresecond chance and the same thing again. Does incomplete or incorrect work. You can tell him what you want done he does what he wants not what you ask for. Walk anchors away marina and asked the people that dock there about him if u dont believe my review.

Stay away from this dealer. Customer service is not part of his vocabulary. I have never been more…read moredisappointed with the lack of interest in servicing a boat he sold me. Typically a $100,000 investment warrants some level in making the customer happy, not so with castaway. The boat I purchased, a brand new model, was delivered without some key components being tested for functionality, specifically an in-dash fish finder/chart plotter unit. It didn't work when delivered, and when I questioned it not working, I was told it worked when installed. When the dealer finally made time to check on the issue a couple weeks later, the adapter/plug necessary to sync the motors to the unit was finally installed. He also delivered it without the Yeti cooler supplied by the manufacturer. When I questioned it, he told me the cooler didn't come with the boat. Since the manufacturers description, as well as my bill of sale, indicated it was included, I eventually received it, but should it be that hard to get the dealer to give me what I paid for? Funny how that all worked out. This is just a couple examples of the frustration experienced when dealing with this dealer. I would spend an extra 10k to buy the same boat from another dealer if I knew then what I know now! Buyer beware....Castaway yacht sales and the owner Rick are BAD NEWS!!!!

This place is a joke owner is just trying to move boats. Drive 12hrs to look at a boat that looked…read morenothing like the one in the pics he sent me. Supposition had 3hrs on it takes right try 3,000 hammered hours. If you buy a boat from this guy your dum. The lack of boat knowledge blows my mind who starts a cold boat and just starts reving it up like a mad man in front of the costumer. I can't believe I lost a day of my life to this joker.

they took two months to get to my boat , when they initially said 3 weeks, my boat was banged up on…read morethe side , it looks like they ran into it with a big fork lift and on the inside my glove box was real hard to open and scratches on both sides of the doors to the cuddly cabin, put the Boat in the water and when took it out I checked the gear lube and it is completely white the last thing I was told was "I pressure tested it " stay away from this business

Love working with Offshore, fantastic family run business that focuses on full-service and meeting…read moreyour needs. Used them a couple times last year, for sure they went out of their way to get our boat looked at both on-site and towing it. Have opted to use them for all our needs getting the boat out of the water, replacing the drive and having a bit of other work done too. So happy to have found them, will continue to be our go-to for all our service needs.