Bought a new kicker motor yesterday. Big motor wouldn't start. Thought maybe a wire was off?…read more Called Jimmy he said bring it in in the morning. All their work was fine. The battery was dead. Within minutes they had a new battery in and were on our way fishing. Highly recommend Dubbert's.

I launched my boat on the 15th out of Catawba State Park. I got the boat. I hit the key nothing…read moredead as a door and I am from out of town. I talked to one of the locals and they told me to come to. Dubberts i've put my boat back up on the trailer and pulled it down to Dubberts they told me that they were booked up for two weeks and they couldn't take a look at my outboard until the owner came and told me that they'll have a technician look at my outboard in a few minutes 10 minutes later gentleman walked up and proceeded to take the calling off of my boat. I told him what the issue was and he said he had an idea what it was he hooked his computer to my outboard and told me that I had two bad batteries. These people were so nice. I bought my two batteries changed all the wiring out and with one hour. I was back on the water. I want to make a shout out to this company. I would go back there in a heartbeat thanks guys for getting me back on the water and on the walleye

Skipper Buds(Marine Max) Marina Del Isle in Lakeside Ohio will not back up the boats that they…read moresell. Horrible experience with them. They do not make any attempt to take care of their customers.

Pat is a great person!! He was so understanding and helpful in selling my late husband's boat. He…read morewas quick to get back to me and picked up the boat right away and sold it right away. He made everything easy and he understood every aspect of this boat when I didn't have much of a clue. I highly recommend his services!!

They took forever and had horrible customer service. We definitely will not take any of our trucks…read moreback to this shop.

Do NOT go here! Dropped off our truck to have airbags put in. The parts desk was extremely rude and…read moreshort with me. My fiancé previously called to explain we had a gooseneck hitch and that holes would need to be drilled through the plate in order to install them. They said ok and wait time was a day and a half. At the day and a half they called and said they couldn't put the airbags in because they'd need to remove a bolt. Their reasoning when they called me was because they didn't have the tools to do it but when my fiancé called they said it was due to liability. Hm....

Stay away from this dealer. Customer service is not part of his vocabulary. I have never been more…read moredisappointed with the lack of interest in servicing a boat he sold me. Typically a $100,000 investment warrants some level in making the customer happy, not so with castaway. The boat I purchased, a brand new model, was delivered without some key components being tested for functionality, specifically an in-dash fish finder/chart plotter unit. It didn't work when delivered, and when I questioned it not working, I was told it worked when installed. When the dealer finally made time to check on the issue a couple weeks later, the adapter/plug necessary to sync the motors to the unit was finally installed. He also delivered it without the Yeti cooler supplied by the manufacturer. When I questioned it, he told me the cooler didn't come with the boat. Since the manufacturers description, as well as my bill of sale, indicated it was included, I eventually received it, but should it be that hard to get the dealer to give me what I paid for? Funny how that all worked out. This is just a couple examples of the frustration experienced when dealing with this dealer. I would spend an extra 10k to buy the same boat from another dealer if I knew then what I know now! Buyer beware....Castaway yacht sales and the owner Rick are BAD NEWS!!!!

This place is a joke owner is just trying to move boats. Drive 12hrs to look at a boat that looked…read morenothing like the one in the pics he sent me. Supposition had 3hrs on it takes right try 3,000 hammered hours. If you buy a boat from this guy your dum. The lack of boat knowledge blows my mind who starts a cold boat and just starts reving it up like a mad man in front of the costumer. I can't believe I lost a day of my life to this joker.

Now that this is MarineMax, a corporate publicly traded company , there service sucks! More than…read moreonce they fix one thing and break something else. They have such a bad reputation now that no one I know will use them for service.

I would not buy a screw from Craig Or marine max, I bought a 56' Sedan bridge from them a few years…read moreback they listed the boat maintained with an open check book! I hired a surveyor he came up with a list of over 125 items that needed fixed, the boat was a joke. I asked for my money back for the survey & they all laughed including Craig. That was my 2nd boat from them. MY families 8th. A 48 Sedan Bridge in 1999 another sedan bridge in 2004 and the 56 that should have been sunk.