Highly recommend to store your belongings somewhere else. We stored out furniture and belongings…read morehere while our house is being built. We started off paying $115 every month and by the time we left we were paying $188. Our place is still not finished but we went to retrieve something and found out there was a leak somewhere in our unit. We lost all of our furniture and belongings to mold. Not only that we pulled everything out and found mice droppings and that our stuff had been chewed on by mice. Not to mention we found German Roaches in our unit that infested our belongings. Some of our stuff even smelled like a dead animal. We had to get rid of over half of our stuff and they charged us another $75 to rent a U-Haul to move our stuff that was damaged in their facility. They are over priced and uncaring, don't waste your time here.

We have been customers for about six months. The staff is always friendly and helpful. The property…read moreis very clean and very secure. We would highly recommend and we will continue to give them our business now and in the future when needed.

Excellent customer service!! I stored a bunch of bikes there for a few months and the process was…read moresuper easy and affordable.

The online self check in made it easy to reserve,,,you get to set the move in date and set up…read moreautomatic payments online,,,,units are clean,,,this is the 2nd time I used this facility and Karen is a pleasure to work with,,,,I highly recommend topsail self storage Larry M

Incredible service! Shannon helped us move some things (big things!) out of our unit in 100 degree…read moreweather. And then offered us water. How kind is that??!! So great to have great customer service. Choose Pinnacle!

From the owner: At Pinnacle Storage, our mission is to provide a pleasant self storage rental experience…read morewith great service and amenities at a reasonable rate for our customers with the aid of a qualified and helpful staff. Our managers truly are "self storage counselors". Their most important job is saving our customers money. We offer many different self storage sizes to meet your needs.

Terrible customer service...wouldn't use them. I was set up on automated credit card payments and…read morenever missed a payment for over a year on the two storage units I rented from them. I went over over to my units to clear them out completely and found that they had put their own locks on my units because my credit card had expired. So instead of making a phone call and asking me for the updated expiration date, they lock my unit down on the day I rented a truck and planned on moving out. Poor, poor customer service. After initially declining to do anything about it, they came back and offered me $25 off the monthly rent. Because they are not on site, they couldn't take their lock off immediately, so I have to wait until tomorrow to load and pay for an entire additional day of a rental truck plus the miles to/from the facility. My recommendation would be to use a facility that has on site management and better customer service.

Awesome place. Clean and the prices were the best in town. No deposits and Administration fees…read more Rented for 2 years NEVER a price increase. Office staff are so friendly too. I totally recommend this place. The fact they stay pretty much full should be your sign.

From the owner: Big Or Small, We Store It All…read more Affordable Self Storage is located in Jacksonville, NC. Our family owned and operated company consistently provides you with affordable, convenient storage options. We pride ourselves on our years of experience, but more importantly, on our clients' satisfaction and repeat business.Our secure storage facility boasts: No deposit No added fees Variety of unit sizes Fully fenced Computerized gate access Well lighted and paved 24-hour camera surveillance Climate control availableWe proudly serve the storage needs of Jacksonville and surrounding areas. It is our goal to ensure that each of our clients is thoroughly satisfied with our service.Call Affordable Self Storage today and ask about our New Year specials on all non-climate storage units.Hablamos Espanol!

We rented a 10x10 storage unit for about 8 months at $72/ month with zero issues. You have access…read moreto your unit 24/7, the office personnel are super friendly, and canceling took all of two seconds. The downside is if you pay for the month and move your things out without utilizing the whole month, there is no prorate; however, our things were safe and secure the entire time.

Clean and secure facilities at a fair price. Staff was always courteous and helpful.read more

There storage is always clean smells good a great customer service don't like rates always increase…read morefor loyal a long time customers ..

I found that Nick was very helpful and courteous at all times . Very professional and always…read morewelling to assist me . Nick got off work at 4:00 and because I was running late he stayed until I arrived that s awesome customer service . Thanks Nick for a seamless experience