Highly recommend to store your belongings somewhere else. We stored out furniture and belongings…read morehere while our house is being built. We started off paying $115 every month and by the time we left we were paying $188. Our place is still not finished but we went to retrieve something and found out there was a leak somewhere in our unit. We lost all of our furniture and belongings to mold. Not only that we pulled everything out and found mice droppings and that our stuff had been chewed on by mice. Not to mention we found German Roaches in our unit that infested our belongings. Some of our stuff even smelled like a dead animal. We had to get rid of over half of our stuff and they charged us another $75 to rent a U-Haul to move our stuff that was damaged in their facility. They are over priced and uncaring, don't waste your time here.

We have been customers for about six months. The staff is always friendly and helpful. The property…read moreis very clean and very secure. We would highly recommend and we will continue to give them our business now and in the future when needed.

I had been a customer with Coastal for over 5 years now and they've always been fantastic. When the…read moreownership turnover happened I did expect a price increase and after doing my research, the amount we were paying originally was quite the steal. The new ownership discounted our rate for a limited time to help the adjustment and we were happy to continue to support a small business. Even as we end our business relationship, the went above and beyond. We had to leave town unexpectedly and the crazy snow storm delayed us. They helped us out and extended us until we were able to get it all removed in a reasonable. Thank you Autumn and management and good luck!

Very clean facility and staff is very friendly and helpful! Trey and Autumn are spectacular people…read moreand very helpful. Highly recommend using them if in need of a storage unit.

So far so great, the asst manager was very helpful as was the manager. Highly recommend.read more

Tina is so kind and thoughtful. I couldnt stress how amazing this place is…read more 1. Storage units + value I shopped around for non climate controlled place and this place had the best value. I visited before signing the lease and the space is clean and not rusty. We ended up renting 2 units bc of our complicated moving situation. 2. Access + security Personalized codes and cameras everywhere. I was glad to hear that they have cameras everywhere (I'm sure this is standard) and the fact that they track who comes in and out. 3. Tina She deserves her own category. She was very kind and assuring on the phone. Then, in person, she warmed us with her genuinely good heart. On the day of our move, she was there to offer us water and other equipment just in case we needed it. She stood by to see if we needed another unit because we just wasn't sure how space we would need. Excellent location, if you're stationed at camp lejeune.

Incredible service! Shannon helped us move some things (big things!) out of our unit in 100 degree…read moreweather. And then offered us water. How kind is that??!! So great to have great customer service. Choose Pinnacle!

The young man that works at the dump is always friendly and helpful. I do recommend to presort…read moreitems as they are disposed in different locations. The weekends can be a little busy but it's worth the wait. Opened on the weekend and having no charge is a huge plus. I do want to note some of the dumpsters are very high, if you have a heavy item you might want to bring someone to help. E

Nice and helpful staff, well kept and organized facility. Again, Nice and helpful staff, well kept…read moreand organized facility.

There storage is always clean smells good a great customer service don't like rates always increase…read morefor loyal a long time customers ..

I found that Nick was very helpful and courteous at all times . Very professional and always…read morewelling to assist me . Nick got off work at 4:00 and because I was running late he stayed until I arrived that s awesome customer service . Thanks Nick for a seamless experience

This place is awesome! Shane was fabulous to work with while we had our things in storage there…read more It is clean, cool, secure and we couldn't have asked for a better experience. highly recommend them

I've been going here for the last 10 years. Never had a bad experience and their payout is…read morereasonable. Helpful when you have questions, too. They told me how to strip lawnmowers and got a decent payout. I'm stripping HVAC parts now. Get better payout when it's separated. Great guys! Doreen C.

Employees are helpful and willing to answer any question you have and point you in the right…read moredirection in the yard, they are fair on they're prices for scrap. They gotta make money too and every time I've gone and left with a load I haven't felt as if they were undercutting me or undercharging me for the current market prices. The line can get long towards the end of the day for copper,aluminum and brass weigh station but that's out of their control that people all come at the same time. Good service overall and will be coming back for the foreseeable future.