Donald Cooper is the BEST PLUMBER we have ever worked with. His experience and professionalism is…read moreunmatched, and is reliable as the sun and moon. He's been there in a flash for us in emergencies, and keeps his appointments for periodic maintenance. His fees have not broken the bank. Donald's rates are always fair and reasonable. There are a lot of hustlers and flakes out there in the service industry in the Pender/Onslow area as we have learned, but we have finally found a man of integrity. Wish they all were like Don!

Job was done quickly and efficiently. Paul and Rich were friendly and knowledgeable. Job was done…read moreas expected.

After a miserable hot and humid night for our Cocker Spaniel, our son, and grandson who surprised…read moreus after his final exam, we needed someone desperately to repair our compressor! On Friday, 05-10-24, I knew finding someone would be difficult and likely impossible. I received "first available service dates" from next Tuesday to the 20th! What a huge blessing to have found DEPENDABLE PLUMBING/HEATING AND AIR SERVICES, LLC! From the initial call with Mrs. Shawna, who was so sweet and understanding, I knew our prayers had been answered! She told me that Mr. Michael would return my call and within 30 minutes he did! They're both animal lovers and knowing that our sweet Tucker was suffering along with us touched their hearts and Mr. Michael was at our home within 45 minutes! He quickly detected a leak and absolutely no Freon, within a short period, we could feel the humidity and heat starting to subside, Heavenly relief! The total charge was very reasonable as they absolutely saved us from having to find a hotel room for the weekend at the very least. They could have easily charged us an exorbitant "emergency call" fee, they didn't. They're a local business (actually two businesses, the plumbing operation is their son-in-law's). You're not dealing with a huge impersonal corporation, you have an honorable, honest, and kind family-operated business who really cares about you, your furry family members, and our community! In the future, we will continue to reach out to both of the organizations if we ever need HVAC or plumbing needs! We sincerely recommend this company with absolutely no reservations! They're hands-down the BEST!

We use Justin Plumbing Solutions. He installed our new water heater in the garage, two toilets,…read morefull house water filtration system, and our sink! Honest, reasonable, excellent work.

Outstanding service. Showed up in less than 24 hours and had my work done in fewer than 2. Great…read moreprice and friendly experience!

Arrived quickly, fixed problem next day. Needed more work,…read morelandlord's decisions. Choose another service. I would have picked this plumber.

I called for what felt like was going to be a massive problem. Rick was available to answer my call…read moreearly in the morning, he had someone out to me quickly and the problem was resolved in a very timely manner. Matt did an amazing job with the repair and explained everything he did along the way. Each time Matt and Rick spoke to me, they were polite and ensured I understood everything and had all questions answered. You can't find better quality or customer service than this company! Especially at a great value; it didn't cost what I expected to pay due to Matt being knowledgeable and thorough with his work.

i had an emergency today and they were super responsive and extremely professional! we cant thank…read morethem enough for their help!! if we ever need plumbing services again, they will be our first call!

Excellent Customer Service and Highly Recommended On Time and Call Before They Come. Love Themread more

Not the best first impression: I knew I had a broken or disconnected pipe in my outside shower as…read moreit's been an issue for a few years now with our brutal winters. All the pipes are inside a wall and insulated. That said, James and Michael responded within 24 hours which is a rarity in this area and I really appreciated the promptness. The remedy was a surprise at $600 and the service charge of $96 was even more of a surprise. In short, I wanted to give it some thought. I'm also a strong believer in a second opinion although it's hard to compare "apples to apples." Although a good friend recommended Boot's I had not used them before and perhaps the trust issue was a factor although I had no reason to not trust their opinion of the remedy. Quite coincidentally, a plumber I've known for 25 years was in the neighborhood and stopped by that same day. He fixed the issue, albeit temporary in all likelihood and had the shower running in minutes by simply placing the pipe back in position. Used the shower that evening without incident. In closing, I can't say anything negative nor would I, because they really didn't do anything. I guess my biggest beef is the service charge and uncertainty of what spending $600 would do to eliminate or dramatically reduce the issue. Danny Shell Emerald Isle, NC 28594