I've been to Big Fish several times now, and it continues to impress. Their selection is…read moreincredible, with a huge variety of both freshwater and saltwater fish that always seem healthy and well cared for. What really stands out is the staff. Everyone I've interacted with has been friendly, knowledgeable, and genuinely willing to help. Whether I have a simple question or need advice on a tank setup, they take the time to explain things without making you feel rushed or like you're bothering them. It's clear that the team is passionate about the hobby and wants their customers to succeed. Between the outstanding selection and excellent customer service, Big Fish has become my go-to fish store in the Wilmington area. Highly recommend!!!

Nice & clean, knowledgeable workers and healthy fish…read more No pressure, so it's great to browse and get info before stocking.

I am completely disgusted with the lack of professionalism of this place. I called a few weeks ago…read moreto ask if they clean aquariums at businesses. They said they do and took my number down and told me the owner would call. I called back a few days later and they apologized and said that they left the message and would call him again. A third time I called back and they told me that they had the wrong number written down and he would call me right away. The next day I received a call from the owner who told me he would be out to do an initial consultation the next day or day after. It is 3 days now, he is not answering his phone and my fish are about to die. I am so extremely disappointed with business and I will not be doing business or recommending them to anyone.

I have a small nano reef tank and frequent The Fish Room often for refills of their premixed salt…read morewater. The service has always been great and the staff friendly. Supply has been limited it seems due to COVID but I have been able to find what Im looking for. Tanks are always clean and the fish look healthy.

Excellent selection of very fresh fish. I bought a large piece of Grouper and grilled it at home…read more Fresh, never frozen. A delicious meal.

Port City Saltwater has been the only saltwater fish store in the area that has actually been able…read moreto get stuff in when I asked for it. Whether it be a special fish, salt, supplement, or odd piece of equipment they have hooked it up big time.

I have to say that my wife and I set about visiting every local fish store we could find over a…read moreyear ago and wasn't impressed by any store we found at the time or owner(s) as much as we were impressed by Bruce and his store Sea Critters Depot. At the time I was thinking and wanting to get a salt water tank and even a reef tank, but thought it was just going to be impossible and really hard to do on my own as I just hadn't found a store or someone to help until I met Bruce. Bruce was so nice and patiently answered all my questions even though he knew I wasn't going to buy a thing that day and I didn't. I came back for a couple more weekends answering questions and didn't buy a thing and Bruce was kind and took the time to answer any question I came up with. Another thing that impressed me about how Bruce does business is that all those really expensive salt water fish you don't want to take home and die are put through quarantine by Bruce in his store for two weeks before he will let you buy them. Bruce doesn't have to do this and so far to date after being in this hobby for over a year Bruce is the only store that I've found that does this. Bruce is even nice enough to let you write your name on the tank for the fish you want in quarantine so you can pick the fish up after the quarantine is over. That way he doesn't sell you a sick fish and you know that as long as you do the right thing your fish will live a long time after you take the fish home. And this has been my experience. Every fish I've gotten has thrived in my tank. Another thing that impressed me that no other store I've been in does is that Bruce puts cards out on the tanks that shows a picture of the fish, the name of the fish, the price, and most important of all to someone with a reef tank is he tells you if the fish is reef safe, reef safe with caution, or not reef safe. So you know up front before you get excited to get a fish that it is safe for your reef tank or not. And for those that are safe with caution Bruce will gladly explain what you have to look out for and his experience with the fish. Bruce will tell you based on his considerable experience with the fish in reef tanks exactly how he expects they will behave and it's up to you to listen to his advice as he will let you buy it if you want the animal, but he certainly warns you first about what problems you may experience. I know I've not purchased fish based on what he's told me. And I've bought fish based on what he's told me and I watched to make sure I wouldn't have a problem since I know ahead of time that the fish might not be the best fit. You really can't go wrong buying from Bruce.

The owner is so helpful. I just started my saltwater tank and he gave great advice. Without his…read moreadvice, I would have made major mistakes.

This is the only place, in this area, I would buy my fish. The owner, Bradley, is very knowledgable…read moreand he specializes in fish, so you will get the best information from him about fish. My son and I bought several fish for our tank and they are all healthy an doing great!

Found this store by accident and couldn't be happier that finally there is an option for fish and…read moresupplies outside of the box stores in the area. Their selection of fish is something PSmart, or PSupermarket has never had. The tanks are not spit shined the cleanest but the fish are happy and none were seen floating stuck to the filters as you see in the other stores. The merchandise stock and brand selection doesn't seem to be large but they had all the essentials and indicated they could order what you needed if not seen in the store. All in all, I liked what I saw and it seems these guys know their fish and are set up to offer a nice variety not found in our area. They specialize in quality fish more than housekeeping and that is what counts.

The Treasure Cove Gift Shop inside the Fort Fisher Aquarium is a great gift shop with a wide…read morevariety of products from tv shirts to books to toys to knick knacks. The staff are friendly and helpful. It is a great way to end your visit at the aquarium.

This review is for the aquarium during Covid (March 2021). We were a family of 6 (4 adults and 2…read morechildren). We purchased our tickets online ahead of time since you cannot purchase at the door. The process was pretty easy and when I arrived at the front kiosk window I asked Amy if we could have our tickets printed since the email said so. She was not the most welcoming and curtly told me to hold up my phone to the glass to scan each ticket from the generated PDF. We were then instructed to wear our masks and stay 6 feet apart from other guests. The welcome could have been a bit more courteous since this is the first touch point of the aquarium. The exhibits are clustered by type - freshwater fish, otter (not on display), albino alligator and snakes in the first area, then we saw horseshoe crabs, stingrays, turtles and a touch area where you could reach in and touch the stingray and sea urchins and other animals. The big fish aquarium was cylindrical and all the sharks and big fish swam in circles over two levels. You can get a group photo taken as well and purchase a framed photo for $30 plus on the way out. There is a bald eagle named Maverick from Wisconsin that was injured and cannot fly. The displays are nicely done and dark with a variety of fish. There are signs to show high touch areas. I don't know how much is cleaned or disinfected so bring your own wipes or sanitizer or don't touch the glass. All in all it was a nice visit for the family. I don't know what other aquariums North Carolina offers yet Fort Fisher has a nice variety of fish, turtles, and other sea life.

We used the dog wash. It was great. Customer service was also great. Highly recommend.read more

Friendly staff and very helpful- got exactly what I needed! All supplies for new puppy! Will…read moredefinitely continue to shop there!

Very organize and knowledgeable owner! Best coral in JVille. Has a variety of coral and fish! A…read moremust visit if you are looking for healthy coral.

From the owner: Open by appointment only. Reef Headz is collocated in the Headz Up Barber shop. Reef Headz is…read moreJacksonville, NC only coral specialist shop. There are not only corals and reefing gear. There are Invertebrates, Crustaceans, Mollusks, Bivalves, fish, and captive bred and raised designer clownfish. The owner has been officially serving the Coral community for over four years at the time of opening and has been in the hobby for over 30 years. Let’s build a reef.

Super nice and helpful! The owner went out of his way to talk to us and make sure we were…read moresatisfied. Awesome!

Amazing Discus quality and exceptional shipping service. I have purchased Discus from MBD in…read moreDecember of 2023 and recently in July of 2024 and the Discus are healthy. Discus from may December order starting paring up within 3 months and now I have fry. Thanks MBD keep up the great work.

They advertise and bait and switch. BUYERS BEWARE. That's what I ordered and then that's what I…read moregot. No customer service whatsoever no apologies nothing. Would never recommend ordering from here.