We met with three different companies before settling on Dream Doors, Jax for our new front door…read more Project Manager Gracie reviewed the many options on display in the showroom, answered our questions, and worked with us to come up with a viable plan. No hard sell, no nagging calls when getting HOA approval was slow in coming. Brandon came out to measure and fine tune some issues unique to our situation. Janice scheduled everything and it all came together as planned. Matthew did a meticulous job of installation. The door is weighty and beautiful. It makes a huge difference in the aesthetic of our home. Could not be happier with the professionalism shown and the quality of the door. We will definitely come back to Dream Doors when we address window replacement down the road.

We love our new glass insert to our front door. Dream Doors was great to deal with without the high…read morepressure sales and Nick who installed it was so professional and made sure we were satisfied with the final product. I would recommend them highly.

Requested an in-home estimate appointment, online, for a patio door replacement. Received a prompt…read moreemail response on 9/17/22 that a rep would contact me. Received the call, was told the date requested was available but no one could come out until 1:30pm. I accepted the 1:30pm time slot and looked forward to the date. On the scheduled date & time, 09/27 1:30pm we were waiting. 1:50pm No call-No sho so called Window world and told THERE WAS NO APPOINTMENT MADE US! Asked if I'd like to reschedule, NO, thanks. We'd wasted enough time with Window World already and think this failure on this part may be indicative of the service we may have received if they had shown up.

This is quite long but you need the whole story. We wanted…read moreto like Window World. But we didn't. The price was decent but that's as far as it went. We ordered our windows August 9th and wrote a deposit check for half the amount, which they promptly cashed the next business day. We were told by our salesman that they were running about 6 to 8 weeks but it could be 8 to 12 weeks. Seems a bit long but, OK. Then, we waited. We never heard a word. No communication whatsoever. So, at 8 weeks we called and we were told it would, in fact, be more like 12 weeks. At 12 weeks no word still so we called and the story changed to, "No.... we told you 12 to 16 weeks" (we were NOT told 12 to 16 weeks). But then, they couldn't even get them at 16 weeks it got pushed to 18! And not once during the 18 weeks did anyone from Window World reach out to us. We always had to contact them to try to find out what was going on. Keep in mind they had our deposit from day one. If we thought we would be waiting 18 weeks for windows we would never have ordered them. Meanwhile we have three different neighbors around us having windows replaced. We stopped and asked. "How long did you have to wait for your windows?". Two had to wait 4 weeks and one had to wait 5 weeks yet we are waiting 18 weeks. We had to wait longer than the three of them COMBINED. That's beyond ridiculous. Now it's mid/late-December (that's right we started in early August), let's get to the installation. Once the windows finally came in, they agreed to come out the very next day. They sent two people to install 14 windows. It took them two days which isn't bad (Dec 18th/19th), but when they finished some of the windows were extremely hard to open and 4 windows failed city inspection for not enough fasteners. They came back out and adjusted some of the windows and made the correction for the inspection failure on the morning of December 20th (they should have never left with the windows like that in the first place). They didn't pay for the reinspection when they found out about the failure. Instead, they waited until Monday (which is now December 23rd) and the inspectors are already booked for the day. The city is shut down for Christmas eve and Christmas day so now we have to wait until the 26th. And, to add insult to injury, Window World tells me "Give us a call next year and we will come and finish up putting in the plugs and caps after your final inspection. We are closing today (Dec 23rd) and won't reopen until after the 1st". Are you kidding me? After all this? We have been waiting since the first week of August now you're telling me to wait till next year because your windows failed inspection and you decided to wait to pay the fee? On Jan 2nd I drove to Window World a to pay the remaining balance (I've always felt obligated to pay my bills even if the service is less than stellar). Once again, they cashed my check the very next day at 9am (I get text alerts on my phone when large amounts are withdrawn). Seems strange that a big company like that would need to rush down to the bank for money. Oh, and by the way, for all you veterans out there. They claim to be veteran friendly on their web page and have a huge veteran initiative. But don't expect a military discount. As for the actual windows, only time will tell. We got their series 4000 double hung insulated windows. They have the Energy Star certification marking on them rated for the southern states. But, until they have been through a few Florida winters and summers, we will reserve judgment. They do have a lifetime warranty (as most company's do) but, if it took 18 weeks to get the windows, how long will it take to get a replacement when/if one breaks?

Steven is professional, quick and knowledgeable. My dog broke a window in my dining room. I called…read moreSK Stokes and he showed up same day and replaced the glass. Window looked better than before and he took away the stress of the situation with his quick response!

From the owner: Licensed & Insured. Over 12 years of experience.read more

25 windows, and 12 doors wasn't a problem for Ronnie. Excellent work…read more............. He does a really great, clean job Thanks

From the owner: We are a locally owned and operated business. We provide installation services. We also sell…read morewindows and doors if you need to replace your outdated or damaged window or door. We preform complete retrofit installation in all building materials. We also provide new construction installation. Our goal is to provide a product that will last 30 years or more. We focus completely on water intrusion and provide the necessary waterproofing membranes, door pans, and pvc exterior trim for longevity. We also repair previous water damage. This would include framing, exterior substrate repair, interior and exterior trim, concrete sills. We treat your home as if it were ours. We go above and beyond and firmly believe in integrity and transparency!

I broke the glass in the side mirror of my wife's car. An auto parts store wanted $250 for just…read morethe glass!!! I went to Lee & Cates and Barron told me he could get a snap in replacement glass mirror, installed, for only $55. The next day Barron professionally installed the mirror in less than 30 minutes. I couldn't be more pleased. Thank you!

From the owner: Window Tint- Glass Coating and Tinting, Glass Coating- Glass Tinting- Window Maintenance- 3M Window…read moreFilm- 3M Prestige Series- Clear & Ceramic Window Films- Window Films- Clear Sun Control Films- Safety & Security Films

We have used this company to do a lot of custom glass and mirror work for us as well as replace a…read morecouple of windows. We couldn't be happier with the quality and service! We definitely recommend!

Absolutely fantastic service! Thank you Lee and Cates! The serviceman Eric came out and changed my…read morewindshield in record time (so it seemed) and he was so friendly and professional. The guy worked quick! I got the Aquapel as well and he actually ended up putting it on for me, showing me exactly how to do it. Cleaning my window and all. Windshield looks great. Thank you guys a ton!

The gutters look amazing. Darby was very professional and came in on time and budget. The crew…read morewas also very professional and hard working. Would highly recommend!

Darby and crew were amazing! We had gutters installed two years prior and it was not a good job…read more Several came off in the first storm Darby not only corrected with cost savings but installed perfectly beautiful gutters on our house. It is unbelievable the difference it made. Will recommend 10 times over!!

Called because they are veteran owned! Locally owned! Quick…read moreresponse ,friendly and eager to please !!! Professional touch!

From the owner: Veteran-owned and locally operated, we can't wait to hear about your upcoming window/door project!…read more Give us a call at 904-WINDOWS to schedule an appt today! You'll love our communicative and smooth process and the way your home looks when your project is complete!