Never use this company! They stole money from my elderly mother then the tow truck driver sent her a horrible text message after NOT returning the correct amount of money he attempted to rip her off for... read more

Coastline Body Shop - Body Shops Near Me - North Myrtle Beach, South Carolina

I woke up to a flat tire. Roadside assistance dispatched these guys. The responder could not have been less helpful. Tried to tell me psi can fluctuate with weather so filling the flat tire would fix it. I pressed him to put the spare on or plug it as I had to go to work and didn't want to find myself with a flat again later in the day. He did a visual inspection for nails,etc and again told me it'd be fixed. I called in to work and drove directly to Discount Tire who confirmed the tire was in fact not fine and actively losing air. Garbage service. Do not recommend. read more

I was assaulted for no reason at the place of business, My girlfriends car was towed last night by coastline towing at her apartment complex because they said she didn't have a parking pass, the thing is the property manager told us there not handing out parking passing anymore because they ran out. We originally thought the car was stolen but after calling the police they let us know coastline towed it, so we call coastline I asked them if anyone called to tow it and they said know, they basically ride around and randomly towing cars without parking pass. So I was told it would be $312 to get it back and to call back in 30 minutes, well some neighbors had informed us they they saw them towing it and said they were very rough with the car and they wouldn't be surprised if they didn't damage it, being a newer car we were concerned so my girlfriend called back and voiced her concern and they hung up on her, we call local police again telling them we can't get ahold of the for the car, local police informed us to go pick it up in the morning, well we couldn't wait till the morning so I figured I'd swing by in 30 minutes like they originally suggested, when I did the gate was wide open and I seen the driver parking the car so I walked trough the gate, this gate has no signs for trespassing or any Signs to inform customers where not allowed back there, I walk back with cash in hand and as soon as I seen the driver I said hey I got the cash and he just screamed at me to get the F out the gate, I said I have the money though he said get the F out the gate, I said you dont have to be a D about it and he said ima tell you one more time, I said or what you going to do, I admit I shouldn't have said that but as a man when your yelled at for no reason it bothers you, I figured he would treating to call the police but no he just charged at me and tried to tackle me to the ground, I showed no signs of aggression at all, I was just trying to get the car back, im a Christian man im commanded to turn the other check, so at this point im trying not to fight him im trying to show humility like Christ would ,im just trying to hold him off and tell him to calm down ,I didn't want to fight , I just wanted to get my car, I repeated kept saying calm down I have the money we ended up on the ground for about 30 seconds or so and he got off me, I call local police because I figured they would be trying to charge me for something, come to find out local police said because I was on the property and was asked to leave they can assault you, mind you from the first time I was asked to leave to the last time I was asked to leave it was probably a 15 seconds span, he gave me no time to process what was going on, we where actually already turning to walk away. Of course the tow company lied and said we where being hostile on the phone and that's why they didn't want to let us have the car, also during this wrestling match I lost one of the $100 bills in the gated lot and they refused to let me go back and look so it actually cost me over $400 to get my car back. As a Christian man I forgive the guy and hope he finds peace, I used to have the same anger issues ,I use to just snap out of nowhere, a guy like that shouldn't work with people, I ended up talking to the owner and he admitted the guy is a hot head but has no plans of firing him , the owner even admitted that the gate are supposed to be close when they pull in to keep people out, without signs how would I know that?so beware of this guy, I did go back in this morning and apologize he for everything and I feel bad writing the review but I feel like it's a public service to warn people, I'm also fighting within my self to speak to an attorney, because I think the police have the laws wrong, I don't believe you allowed to just assault someone that hasn't showed any signs of hostility toward you, especially within the first 15 seconds of talking and certainly not when I have cash in my hand showing my intentions to pay. The whole thing is crazy to me and I'm still trying to process it all read more

I live in Banks at Bridgewater (unfortunately). Last night, Coastline Towing towed my car. IMPROPERLY. We are suppose to register our vehicles with the Office Staff here, and place a Red Parking Sticker on the vehicle. Both of which I completed more than 14 months ago. So last night, Coastline Towing decided they were going to tow my car away. When I went to leave for work this morning, guess what, no car! Guess what? No car, no work. I contacted Coastline Towing the first time at 6:50am. Kid that answered was borderline useless, but alright. Kid wouldn't go look at my car to verify there indeed was a sticker on my car. "I'm looking at the pictures, no sticker." Call back at 10:00am to speak to the office manager. No office manager. However, the gentleman who I spoke to actually got up and went a verified my car had its sticker on it. "I'm sorry, sir, you do have your [parking] pass, you can have your car back." Excuse me? I can have my car back? Um. You have NO RIGHT to it to begin with. You STOLE my car. No reason for towing, NONE, yet you still took my car. "Well I can't do anything, you'll have to talk to the office manager." FINALLY, "Office Manager" Chris calls me. Rather than being apologetic, the bastard had the audacity to try and blame me for this. "Your sticker is kind of high, maybe you should move it." Um. The Sticker has been on the car 18 months, my car has never been towed. Maybe rather than pin this on me (the victim in all this), own up to your incompetence. "Office Manager Chris" hung up on me. So I proceeded to call right back. I informed Mr. Chris I would be filing a l read more

While on vacation, I had a flat tire & David with Coastline Towing arrived quickly, changed out my spare tire & suggested I check with a tire dealership to get a new tire. He was polite & professional. I'll definitely keep the company in mind should I need them again! read more

Bobby Miller is a true professional, experienced and all around great person. Job well done! read more

Coastline Body Shop - Body Shops Near Me - North Myrtle Beach, South Carolina

Bad people. Bad service. Very suspicious behavior. Filthy shop and yard. Awful business.

COASTLINE TOWING: The employee I dealt with was a complete PSYCHOPATH. He yelled at me because I did not bring cash and claimed he told me over the phone to bring cash. Why would I show up without cash if he told me to bring it? He then told me I could come back the next day. I am completely flabbergasted that a business person would treat a customer this way. I am disgusted. read more

Otherwise known as "coastline towing and recovery" trolls the area looking to tow your cars. Plus they sell merchandise and motorcycles in their shop, good luck with that pissing people off towing their cars! Obviously we all know how you make money. Luckily you didn't damage my car! I checked thoroughly read more

This Company is up to no good! Are they a body shop, tow company or just plain crooks? They illegally tow, they abandon people & they lie. The business practices of crooks! read more

Do not do business with this company. I repeat do not do business with them. If they tow you, I feel sorry for anyone that has to do business with them. They illegally towed a vehicle in a overflow parking lot. The Parking pass was in the rear view window. They still took the vehicle. They took pictures of the pass in the window. I was told it was because they couldn't read it. Then I was told it was because it hey couldn't see it. I have called all local entities to try to handle this situation. It's pay it or we keep your vehicle. Tried to pay it. And it's "cash only". I beg you, do not waste your time with this place, you WILL regret it. read more

It's July 27, 2020 I am staying at Sea Marsh 1. I came out to my vehicle and it was gone. I assume it was stolen but I decided to call to see if it was towed. I called they said it was 175 to get the vehicle. I said the packing pass from my condo is in the front window. He said you don't know how long it took me to get into your vehicle to tow it. I'm an Iraq War Vet on a vacation with my family and they stole my vehicle. I did everything I was suppose to with the parking pass and the rental property and parking it in their lot. Called the police and nothing can be done unless it comes to going to court. My vehicle was stolen, breaking and entering and forcing me to pay something I shouldn't. The employee refused to give me his name and hung up on me after me explaining the parking pass was in the Vehicle. Called the police and nothing is being done. Thank you coastline body shop for ruining my vacation with my family and my trip I had planned because I no longer have my vehicle. read more

I called roadside assistance when I ran out of gas. This company texted me to say they would arrive in 45-60 minutes (too long already). During that time they texted twice that they were on schedule. After the hour passed I called them. He said they haven't left yet and would be another 30 minutes. 45 minutes later the driver called to say he was 20 minutes away. 30 minutes later he arrived They over-promised and under-delivered on every one of the several contacts made, The drive got out with no explanation or apology. I asked how much gas he planned to sell me. He said $5. I asked if they take credit or debit cards. "No" he answered smugly. I asked if he would sell me $2 as that was all the cash I had. He said, "You aint gettin no gas then". and got in his truck and drove away. No offer to drive me to a nearby ATM. No offer to give me the gas and follow me to one either. The boss is no better as he made promises about ETA that were lies. They get a F-. read more

The absolute WORST towing company I have ever seen. My boyfriend and I stopped to help a lady from north carolina on the side of the road, she had been waiting on a tow truck for 4 hours!!!! Then the tow truck get himself stuck because he drove into soft sand, another truck comes to get him out 2 hours later (6 in total at this point) and then they both drive off!!!!! Did not tell this lady, didn't tow her (2!!!! Coastline towing trucks!!!!) Just left her there after 6 hours!!!! She calls them and they said oh....we don't tow if our truck gets stuck, funny the second one who was in front of her car didn't get stuck, just the one who had no clue what he was doing. Luckily we stayed with her and got her back on the road an hour later. So unless you want your wife, daughter, or child left on the side of the road in myrtle Beach by a company who obviously does not care AT ALL!!! DO NOT CALL COASTLINE TOWING EVER!!!!! read more

Had my car towed to the junk yard by these guys. They were very professional and friendly. They did it for a good price and on short notice. I would definitely recommend them to tow any of my family or friends cars. read more

So 1 star is the minimum......I would give them -5 if I could. Towing service is full of crap! They have serviced my families cars for years but have lost our service now because of there towing service! After hours....locals! Screw you and your contracts! Happy 2019, hope you fair well! read more

It's a shame that you can't give them 0 stars. I'm a retired state trooper and I let my wife, son-in-law, and pregnant daughter off at Snooky's Oceanfront for dinner. I turned left behind Basil Pizza and swung a left into the Atlantis Pancake and parked on the right hand side of the lot. Atlantis was closed at the time and I figured I could leave my truck there. I left my truck there and walked across the street to eat with my family at Snooky's for less than an hour. To my surprise and the rest of my families' surprise, my truck was gone. I noticed the signs that said towing enforced but they were blocked due to the foliage next to the Atlantis Pancake. All Coastline is doing is patrolling to grab unsuspecting out of state vehicles to make a quick buck for NMB and Coastline. I am a homeowner in NMB and I pay taxes down here...I didn't know I had to pay for the towing company and the City of NMB's payroll either. I tried to contact NMB Public Safety and register a complaint but was informed by a dispatcher that they didn't take complaints dealing with towing companies, different than from where I'm from. Coastline informed me that the owner of Atlantis Pancake had made the complaint to tow my truck. However, Atlantis was closed and no one was there except me. I believe the owner of Atlantis was not there and the owner did not complain. I know it was Coastline's way of covering their hind quarters. They got my $150; have a nice day City of NMB and Coastline. read more

My friend and I both had our cars towed over the weekend by this company from a mini golf and arcade business after paying for golf and arcade games. We left our cars in the parking spaces because it was next to the condo my friend had been leasing for several months and there were NO other cars in the parking lot. Many other residents parked their extra cars in those spaces over the past few months and it is "off season". After waking up at 530am and realizing that the cars had unbelievably been towed, we called the company and asked how and when we could pick the cars up only to be told it would be open after 10am. Both were rental cars and I had a flight so asked if we could pick up earlier than 10 and were told "No, we open at 10". We received a call shortly after saying that they would release them earlier than 10 for an "additional fee". We decided that the $300 they were charging for the cars was already more than enough so went and did a few things and showed up at 2pm to pick up the cars. We walked into the business and several guys had their heads down reading magazines and not saying a word. It was obvious we were out of towners and were treated as such........after a frustrating conversation, they condescendingly told us it would an additional fee for storing the cars overnight and we ALSO needed faxed releases from the rental car companies despite having our IDs, rental paperwork and keys......really??? We were not told this on the phone earlier. It seemed like they took great pleasure in disclosing these facts at this point in the negotiations. We weren't treated very well and it was painful just trying to get our cars back without any additional unforeseen costs. It ended up costing us over $400 and seemed like somewhat of a racket as they seemed to be taking advantage of the situation. I finally drove my car out an hour later but my friend had to jump through several more hoops before getting his car. Needless to say, we were parked in spaces that the cars had the potential to be towed so that is not arguable (but seemed a little ridiculous)........but will say this company handled it poorly and I would say to anyone entering North Myrtle Beach, you should feel lucky if you leave town without needing to deal with this business. There is also a body shop and motorcycle business associated with this address and if they do business similarly, I would be careful. read more