Tl;dr it's hard to find a great dentist. I had a great initial experience. Team is v friendly. Will…read moreupdate as time passes.
E X P E R I E N C E
Called in on a Mon around 1pm to make an appt as a new patient. Rochelle was v friendly and quick. She put me in and asked me to complete check in paperwork and signed documents online, prior to my arrival.
When I went in for my 7am appt, I was 10 mins late (drove past the complex lol) but the front desk lady was gracious about it.
My hygienist Tracy was v sweet, talkative and easy to communicate with. My teeth felt v clean and polished, after she cleaned it. She referenced the XRs while she was cleaning. She noted that the WaterPik doesn't replace flossing (which I know but I'm literally the worst. That's just sooo much. First world probs. Ik. just ignore me). So she rec that I do waterpik at night and flossing in the morning. Sigh. I'll do my best..
Dr Sheth came timely to attend to me. She looked thru my XRs briefly, asked me if I had any concerns, then addressed them, specifically, with things I could do. I told her I had some sensitivity in my lower rear molars, on both sides. She said that I should brush my teeth in a circular manner w my electric toothbrush using Sensodyne, rinse with ACT (that she provided in a little take home care pkg), paint my molars with some Sensodyne, then put my retainers on. PS she also complimented me on my "beautiful teeth," and I almost died inside bc yaaass!! whenever someone says smtg, it makes me feel like the time, the money, the frustration, and literally the entire lifetime of orthodontics was worth it (so vain but whatever. fight me).
I was told by Tracy that Dr Sheth does prefer a more conservative approach, but is open to my concerns.
B E D S I D E M A N N E R
My hygienist Tracy was v sweet, personable. We talked about a variety of topics and she was still prompt to do her job. I love that. Fantastic multi tasking skills.
Dr Sheth seemed v busy but she did try to connect w me, asking how my day was/my job but I didn't want to take too much of her or the Tracy's time so I kept it short. Lots of eye contact. V caring and seemed quite knowledgeable.
The front desk lady, that helped check me out, was v friendly and quick. She confirmed that I had my follow up appt, then told me I'm good to go.
L O C A T I O N
TIP: this bldg is BEFORE the intersection (so if you pass it (like my unknowing a**, youll have to drive down two blocks, u turn, then drive back 3 blocks, u turn, then turn right into the plaza).
When you enter into the complex, Don't turn left (you'll see a set of double doors. This is the main entrance. IGNORE IT)!
TIP: when you turn into the complex, drive straight and park on the 'lower level.' (best near the end of the parking lot. Then if you walk in through the 'lower level' set of double doors, you'll see the dentist office to your right.
P A R K I N G
Ample. I'd say at least 40 some parking spaces? And theyre all v close and wheelchair accessible, to the bldg.
I N T E R I O R
Interior is clean. Spacious. There is seating inside the office to the right and straight, you'll see the front desk. I didn't quite pay attention to the wall art or anything like that bc I was a little ruffled.
I N F E C T I O N P R E V E N T I O N
Upon my arrival, they called me to check me in. I waited outside the office before it was my turn to be brought directly into the room. They checked my temperature before I entered.
Hand sanitizer was available in the little room I was in. I don't remember if it was available on the front desk.
I didn't see them clean any surfaces so I'm not sure if they sanitize all high touch surfaces like computer, light, cabinet doors, etc. But I did see my hygienist open a sterilized package for an item that she ended up needing.
They have a cool gadget (idk what its called) but basically its this huge hose that they put next to your face that pulls the aerosolized particles into it and then filters it thru 5 hepa filters (that's what my hygienist told me at least). That's cool. I appreciate that this practice cares. Doesn't hurt to be more safe than sorry right?
Also there are clear acrylic barriers placed on the front desk to protect the front desk employees. Love that they care about their employees as well!
P R I C E
Annual cleaning: included in my insurance. I did not pay anything out of pocket during this visit.