Updated review: After finally reaching the right person (the number listed here isn't correct) they…read morethanked me for letting them know about the equipment issues and sent a reimbursement for the $2 I lost on the inoperative equipment in the first bay I tried along with a friendly note.

The hours posted online say 24/7 but the lights turned off on me while I was washing my car tonight…read more@10pm. I had to finish in the dark. If they can't even get their hours right imagine what else they neglect.

As per this request below, I contacted Breeze Thru as they said "we want to address your concerns…read moredirectly and work together towards a satisfactory solution." **Response from the owner 2 weeks ago We truly value your long-standing relationship with us and appreciate your candid feedback. We understand your concerns about the wash process for Jeep Wranglers and would like to discuss this further with you. The spare tire, if it has a secured cover can actually be washed without issue. Please reach out to us at breezethru@breezethrucarwash.com so we can address your concerns directly and work together towards a satisfactory solution. **So I sent this message to them. Thank you for responding to my review and for your willingness to work with me, I genuinely appreciate it. I do understand the suggestion about a spare tire cover, but unfortunately that isn't a viable option for me. A few years ago I was rear-ended by a driver going well over 75 mph, and I'm still dealing with the aftermath of that accident. Because of that experience, I keep the stock brake lights on my spare tire intact, as well as one on top of the spare tire and another one mounted inside the tire so that drivers behind me have every possible visual cue that I'm braking. Removing and reinstalling a cover each time I visit a car wash simply isn't something I'm willing to do for my own peace of mind and safety. (For anyone that's taken a spare tire cover off, it's definitely NOT a simple thing!) I would really love to continue my membership at BreezeThru...it's convenient and I've been a loyal customer. But paying the monthly fee and then also having to hand-wash the back end or make a second stop elsewhere just doesn't add up. A discounted rate or some other accommodation for Wrangler owners in this situation would go a long way. Thank you sincerely for taking the time to consider my circumstances. I hope we can find a solution that works. LATER THAT SAME DAY I RECEIVED THIS RESPONSE... Thank you again for your thoughtful reply and for sharing more about your situation. We truly appreciate both your loyalty and the care you've taken to explain your setup and the reasoning behind it. We completely understand your focus on safety and why your current spare tire configuration is important to you. Based on what you've described, it does sound like the combination of the exposed spare tire and additional aftermarket lighting is creating a situation where a standard wash isn't able to fully reach or rinse that area as intended. While we do our best to accommodate a wide variety of vehicles, certain modifications, such as uncovered spare tires and added accessories, can interact with the equipment in ways that require us to adjust the wash process. Our goal is always to clean as thoroughly and safely as possible, but in cases like this, some limitations are unfortunately unavoidable. Unlike some other tunnel washes that may decline these vehicles altogether we, at Breeze Thru, do our best to still provide a wash experience with those necessary adjustments. At this time, we aren't able to offer discounted pricing based on individual vehicle configurations or aftermarket equipment, as our pricing structure is designed to be consistent across the wide range of vehicles we serve. That said, please know that this isn't a reflection of how much we value your business; we truly do, and we're grateful you've chosen Breeze Thru. We completely understand that this setup may not give you the full results you're looking for, and we respect whatever decision works best for your needs. If there's ever anything else we can do to improve your experience within those constraints, we're always happy to help. Thank you again for your understanding and for being a valued customer. ****This response was polite but ultimately just restated their policy: no discount, no accommodation, here's why your setup doesn't work well with our equipment. It's not what was promised in the public response to my review. If the real answer is "we can't do anything differently," why was I asked to reach out? I still don't have a wash that fully cleans my Jeep, and the back end requires me to handle it myself. I'd rather see businesses be upfront about limitations from the start than invite a conversation that doesn't actually have room for a different outcome. Breeze Thru, your response is disappointing. If your intent isn't actually to work with your customers, I'd encourage you to reconsider how you respond to reviews like this one.

I signed up on line and then went in to get my sticker and was shown around and all the services…read moreincluded. And every time I get my car washed the staff are so very friendly.

Efficient, personable and capable attendants, generous use of cleaning cloths, and yes, the drive…read morethrough gets the car washed well and in a timely manner.

I have 10 trucks in my fleet that I buy car wash passes for. I've taken them through this wash at…read moreleast a hundred times. All are outfitted the same way with an in bed fuel tank. Today I show up and they tell me they no longer allow trucks with in bed fuel tanks to go through unless i disconnect the hose.. doing that would send water into my diesel tank. Not sure how that makes sense. Lucky for me there's several other auto washes that I can move my business to.

Wanted to spray down the vehicle after a long road trip and found Autowash to be conveniently…read morelocated and exactly what we needed. The location was clean and had a number of bays. We were fortunate to have come at a time when there weren't many others here, so we were able to jump right in. Other than an overhead light that was flashing, all was in working order and we were able to accomplish what we needed to .

This is ridiculous you guys seriously need to improve your equipment. More times than not one of…read moreyour bays is out of service. I e been with you guys for years now and really like the convenience but lately it's really getting old.

DO NOT use your credit card at this location or through the Breeze Thru website unless you want…read more$100 or more in non refundable bad charges for services you never received. If you must use this location then use only cash.

Great services. Cleaning products in stock and leaves vehicle clean and shiny. Staff is very…read morehelpful and friendly

Seems lately you guys always have one of the auto bays that are coned off. I have a subscription…read moreand my husband has one as well. The car wash I went today had one bay coned off and we're at another now with his and again a bay is coned off. It's getting very frustrating going and having to wait so much longer cause only one bay is working. When they're working it's great but this having them broke down so much not so much. Edit ok at the wash we were at yesterday and it's still down to one lane in the automatic wash. You guys seriously need to improve your maintenance on these.

First time trying this car wash. Waited in line for 20 minutes (my choice). Got up to the screen…read moreand paid. I waited to drive into the bay and the wash did not work. There was no one on site to report to that both auto wash bays were not working. Won't go back.

so i had come here to wash my car in the third bay the one closest to the touchless automatic wash…read moreand i swiped my card waited about 30 seconds and it said payment could not be processed.. then when i pull up my bank it shows a $15 charge!! stealing!!! i did not receive any product and i am very disappointed..

Been a customer for a while now and so far have not been disappointed…read more Good and fast communication.

Great affordable car wash with touchless drive through, DIY stations and vacuum stations. The drive…read morethrough is on par with others in town and they have plenty of vacuum stations for a token or quarters. They have an indoor area with vending as well. I had an issue my last visit with a vacuum not working and was provided with a free wash certificate and vacuum token after notifying the owner. Super friendly service!

This used to be the best car wash in town, however, the "new" ownership has skimped out on a lot of…read morethe product, wash pressure, and drying power that made this place so great. All around it's still an alright wash if you want a 5 foot clean. The owners do keep the facilities clean which is a plus.