This was a terrific hotel with a kind, lovely staff and I couldn't have asked for a better stay…read more However, there was one small issue that presented itself. The door to my deluxe room is too heavy. In fact, I'm writing to you from my deluxe room at this very moment, because I haven't been able to open the door to properly check-out of my deluxe room at the suggested checkout time of 11am. I prefer to stay in deluxe rooms, because I'm a blues boy at heart and need the extra space to listen to my blues CDs while I'm traveling for business. Unfortunately, I've come down with the blues fever because I still can't open the very heavy door to my larger, more expensive deluxe room and I fear that my stay will be extended. Sadly, this isn't the first time my stay has been extended. I was once attending a blues concert at The Alley in Sanford, FL and witnessed a blues tragedy, which greatly affected my evening. The young gun guitar-slinger on stage was ferociously berated by the venue owner following some type of dispute after the show. I had been in the merchandise line to buy a new blues CD and was delayed by 10 minutes or so. I travel often for business and recreation.

More like a three from me even though everyone was so very friendly and nice on account of a number…read moreof smalls not including the property's newness; though I'd much prefer staying at any freshly remodeled 20 something year old hotel. So, while they may be fairly new, they've sort of got some really old fashioned things going on. They're still doing the whole credit card incidental hold thing and are making it really difficult to connect your devices. You don't see incidental holds so much anymore but they're still doing it here and it's laughable given there's no bar or restaurant or bistro or coffee shop or beer or wine or alcohol to buy. It's just an interest free loan for them. They also really don't want you connecting anything to your TV either. It's affixed to the wall so you can't tilt it to see it while you're at the desk nor can you easily reach any of the HDMI inputs. Of six devices, only two connected to the wifi login; usually they all do. So to make the Xbox work, had to force the login with the IP address on another device, then use that device's MAC address on the Xbox. Easy for me but most people would have given up and that's the idea; I think. No breakfast sandwiches on the weekends for whatever reason even though you'll pay more for your stay those days.

Went with the family to the seafood buffet at St. Croix Casino Turtle Lake. It opens at 4pm, not…read moresure when it closes. The food was absolutely worth it. Prime rib, crab legs, lots of seafood, great salad bar. At 36 dollars per person with soft drinks included, very fair. Didn't try alcohol, so can't speak to that. But honestly, this is about the people. From the moment we arrived until the time we left, Desiree was on it. She wasn't just taking care of our table, she seemed to be everywhere, checking on guests, clearing tables, helping people, always with a great attitude. She noticed my elderly father was having some difficulty, and without being asked, helped him with his plate, condiments, and getting settled. The rest of the staff was warm and helpful too, including the carver, who was friendly and welcoming. One thing that stood out to me as a guest, we saw a table leave a pretty big mess, and it was a reminder to all of us to make things a little easier on the staff by stacking plates and consolidating where we can. Overall excellent food, outstanding value, but the customer service is what we'll remember. Desiree went above and beyond, and the whole team made our family outing enjoyable. Five stars.

My husband and I enjoyed the seafood buffet at Turtle Lake and we were amazed that there wasn't a…read morehuge line. The cost was a bit pricey but it was a treat for us. The crab was excellent with prime rib and fried scallops! A full bar is right next to the seating so it's easy to order alcoholic drinks.

Newly remodeled rooms, the owner is customer focused from the time I called to make a reservation,…read morearrived, was accommodating to my additional requests for pillows, coffee and creamer. These days, customer service is a must. I would recommend anyone who is looking to stay at a motel that is less costly than the other higher price hotels, this is a gem in the small town. I also enjoyed having the option to open the window and get fresh air in.

Absolutely awesome! We stayed in the campground to visit family, it was quiet, easy to get in…read moreand out. The host is very easy going nice guy. Strongly recommend.

The hotel does not have an elevator so you must request first floor. The hotel is clean. The…read moreLighting in the remodeled rooms is horrendous, especially in bathroom. The lighting is so dim you can not see to put eyemake up on. Please change lighting back.

Best rates in town. Very clean rooms. Beds and pillows are…read moresuper comfy. The Continental breakfast was hearty. Standard Best Western breakfast stuff. Waffles, eggs, sausage, cheese curds ( Wisconsin style), tater tots, breads, fruit, yogurt, coffee, tea, milk, cereal. Probably forgetting a couple of things. Very quiet location. No highway noise like Holiday Inn. There is no pool but a hot tub and exercise equipment is sufficient.

Great hotel! Easy to find, clean and quiet with a very friendly staff. Special shout out to Rick at…read morethe front desk. Made us feel very welcome and check in and out quick and easy. The breakfast was huge and very fresh. Great healthy choices. Highly recommend.

extremely over priced. the rooms are getting very old and outdated. they even wreak of smoke. I…read morehave stayed there for years visiting family. when you walk in the lobby it is a beautiful setting of contemporary style. but the second you walk in your room it is so outdated and trashy. the house keeping absolutely do not respect your morning time especially if you are not a guest checking out by 8 am. checkout is noon? we sleep usually till about 10am. there pool is open 24 hours?? the prices are sky high for a very uncomfortable night away from home. we are going to AirBnBs from now on

The Quality Inn: A Case Study in Thermodynamic Failure…read more * The Atmospheric Conditions: The pool area isn't just a leisure space; it's a self-contained weather system where the ventilation has been "optimized" for profit, resulting in indoor glaciers that would make a National Geographic photographer weep. The poor air circulation in addition to saving money, is no doubt generating revenue for pharmaceutical companies treating all of the mold allergies. * The Biological Indicators: That signature "clean pool" smell is actually the olfactory evidence of a thousand local toddlers using the facility as a public latrine--a chemical reaction of chloramines that serves as a warning to anyone with an intact immune system. At $7 a local kid for a whizpool, it's surely a profit center, and you can certainly smell the difference. * The Culinary Experience: Breakfast consists of "food-like substances," specifically chunks of microwaved egg that appear to be weeping for their own existence and pork sausages swimming in a reservoir of grease and existential dread. * The Lobby Ambience: The computer station is guarded by a territorial child-in-residence who has seemingly aged into the upholstery over the last two years, ensuring that "tacky" remains the primary aesthetic. * The "Coffee": A beverage so weak and feeble it qualifies as a crime against humanity. It isn't brewed coffee in the way that we've all come to expect; it's a hot, wet insult served in a cup, located--fittingly--in a completely different room to distance itself from the concept of actual food. If you ever find someone whose teeth are on fire, and you are fresh out of urine, this coffee is a great substitute...

Clean, quiet and convenient location. Near local restaurants, laundry and shopping. Sarah was…read morefabulous when I called needing a room on the Christmas holiday weekend for a dog rescue. It was nice to see a friendly face after a long drive!

This stay was a little disappointing. There was an overwhelming smell of bleach from the pool, the…read morepillows smelled very sweaty, there was no coffee pot even though it was advertised that there was, and the beds were not very comfortable. The location was good, but the breakfast left a lot to be desired. Not very many choices, and not very good quality.

While on vacation our family always stays with AmericInn or Country Inn and Suites, traveling rule…read moreof thumb. I was satisfied with our trip here, mostly because we had the largest room available, #224. It has a king bed and a second adjoining bedroom that is separated by French doors (oddly without curtains). The bedroom had a whirlpool bathtub and a foldout couch, perfect to keep a kid from driving you insane. The "main room" had a large vanity sink, a desk, an armchair, a dresser with a flatscreen TV, a refrigerator, a microwave and an iHome with a 30 pin dock. The carpet was fresh and the room had a classic (but clean) hotel smell. We were as far from the pool as we could possibly be, adding to the pleasantries of the stay. Breakfast was fairly decent, the eggs had a lot to be desired (we were always down by 8:30am) but the other items were very good. Oddly they put a lock on the refrigerator after breakfast, to save money I assume, but they gladly unlocked it to have milk with our nutritious Pizza Hut dinner. Each day of our 3 day stay out room was cleaned, I mean CLEANED. Not a crumb was left on the carpet when we returned. The bed was made and pillows fluffed, the shower curtain was folded neatly with new shampoo/soap, wow. The remote (carelessly lost in the sheets) was returned to the dresser, garbage liners changed, fresh towels, just wonderful. The pool was also very nice. A few remnants of children here and there (a hair band floating and toys left) but it wasn't so bad. Moderately warm pool for snow on the other side of the window and the hot tub was huge! I'd say you could likely fit 15-20 people in it! A few reasons I could only give 4/5... There is no treadmill! A usual standard for them. I could have run outside, except there was seven inches of snow. The bathroom (with the toilet and shower) was very, very small. Small enough that if the door were any bigger it would hit the toilet. The shower head was so low! I had it pointed up and I was still barely able to fit under it- I'm only 5' 8".

We decided to stay in Menomonie on a whim to visit our daughters family. When we arrived the…read moreparking to was full finding out there was a wedding, not at hotel, and a baby shower. We'll things calmed down after lots left for the wedding. Fortunately it really was pretty quiet during the night. I was kind of ready for noise with people returning from the wedding. The bed was very firm so I didn't sleep too well but I guess that's the breaks of staying in a hotel. We did go to the pool and there was a funky smell and the water was greenish. I think it needs a good cleaning or something with the filter. Our suits did have a weird smell so I soaked them when we got home. Hopefully they'll be ok. We did appreciate the bottle of water we got at check in. Thank you. As for breakfast there was no where to sit so we decided not to stay. That was a bummer. We come over to Menomonie often so we'll see.

Staff was very kind and thought, helped us move in and made us feel welcomed, room was prepared…read moreperfectly and food was excellent, stayed for two nights and every night felt like home, 100% will be coming back