Great Place,the girls in the office very helpful anytime I need anything,big shout out to…read moreCamesha,Rebecca,and Kayleigh.The guys in maintenance James and George are the ones that have done the work I needed and they doing it in a timely fashion,Iam not the only one who lives in this complex and them and the rest of the crews keep this place looking fine.The grounds are also keep nice. Just a great place above others I look at in Melbourne area. Thanks guys

We moved in from New Jersey, we did everything online. We were looking for a first floor apartment…read morebecause we have a service dog. There no carpet in them apartment. Just before we got down here it was taken. "THANKS" We had to settle for third floor apartment with all carpet. "THANKS AGAIN" First couple days were good, first water leak, fire sprinkler system pipe busted in a closet. Lucky us, a few months later the kitchen sink sprung a leak, the maintenance crew came to fix it and broke water pipe underneath the sink. Water water everywhere... During the winter, we had an invite a guests, the roaches moved in. We keep our place clean so we knew it wasn't us.. as time went on the roaches just got bigger. maintenance was called the Came and sprayed the apartment. Now is the time for us to leave the apartment because our lease was over and we didn't want to live with uninvited Guests. They expected our apartment to look as good as it did when we moved in.. we had a dog that said there. They wanted to keep our security deposit plus the charge another1400 to replace the carpet. We are fighting the amount charge for that crazy end of lease. We got it down to $600 and still fighting it.. Be warranted places that's because it was when we moved in.

My Husband & I drove from Orlando, then was told by Jason (supposedly the leading agent) that we…read moredidn't qualify be cause they wouldn't count my SSDI as income, only my Husband's at Blue Origin. Jason was very unprofessional, he treated us like a used car dealer would and he dressed sloppy and spoke unkindly to a tenant in front of us.

Lovely unit. Clean. New appliances. Seems safe so far. Key pad to gates don't work. Coffee in…read moreclubhouse room is great! Everyone in office is friendly. Hoping they have more meet ups so neighbors can meet each other. A good place for NASA, spacex, Blue Origin young professionals. Surrounding area looks seedy-but no homeless around.

I highly recommend this apartment complex. The staff is amazing and professional. Maintenance…read moreworker Michael explains all work done and work orders are completed in a timely manner and as requested. Rose in the office creates a community not only where it is safe, but also a where neighbors care for neighbors. Many functions for all. Holiday parties as well as random breakfasts and movie nights. Highly recommend.

Upon moving out I was met with threats about reopening my charges because I was questioning there…read morecleaning process and fees towards my security deposit. As a tenant who paid consistently on time I felt frustrated that simple communication couldn't be accomplished. They immediately showed me how unprofessional and rude they could be. The email I received threatening to add charges to my account if I didn't just accept what had already been charged to me turned me off completely and caused some regret as I wish I would have gave my money to a better company. Overall I had no issues with staying at the property or it's amenities but i recommend documenting everything and ensuring you know your legal rights.

From the moment I moved in I was extremely satisfied with everything. I had some maintenance issues…read morethay were taken care of immediately. The office staff is always available to listen to any suggestions or problems that need addressing. Maintenance is taken care of through the app and I have not had to wait more than a day to get what I needed done. The grounds are kept impecable. I am starting my second year.

JOKE!! This place is a hell hole! Crime ridden, drug…read moreinfested. Pest control & maintenance is non existent. Poor management, it's a Ghetto!! DO NOT MOVE HERE!!!

I am so pleased with my overall experience with Summerset. Going on my 3rd renewal…read more The green areas are always well kept perfect for familiy with children and pets! Location is just convenience near hospitals, community colleges, main roads and highways, beaches, restaurants and so on. The staff is super friendly and responsive.

I really like living here. It has been a wonderful experience they allow pets. And I also love the…read moreamenities. Try to use the gym as often as possible it's well-maintained. The artistry is really conveniently located around all of my work projects. I recommend this property.

Pool closed because Vero pool and The Artisan aren't keeping it up. Hoping it won't be (for months)…read morepossibly permanent?like the gym. Came to the pool this morning at 9:30 am. Chairs in deep end of pool. Cloudy water. Trash in pool. Family came in with their dog, (dogs aren't allowed in this area) telling their friends about how the were there past 10:30 pm last night. (Pool closes at 10). So I'm guessing they were responsible for trashing it. Called the maintenance hotline. We weren't even able to leave a message. Sure am glad we didn't have a pipe bursting in the apartment above us or we'd have a permanent waterfall. Gym still closed, no workers ever present.

From start to finish, our move from Kansas City was handled great by Anthony. I was able to do…read moreeverything online and he always answered my calls with a warm, engaging voice. You can tell he is smiling when he picks up the phone. Courtney greeted our weary party (3 vehicles, 5 adults & 2 dogs tired from a 2-1/2 day trip) and had us checked in with keys in hand within 30 minutes. Our apartment is amazing. We wake up to the sunrise and enjoy coffee on our patio overlooking beautifully landscaped areas. It is clean, the entry ways are well lit, we don't hear our neighbors, etc. Who knew that I would Google "apartment living in Melbourne" in early February and be living here by 4/1? I felt right at home with Anthony who we flew down to meet and tour the property in late February. From the office staff, to the maintenance team, to the residents--Highlands Viera West may be our FOREVER home.