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    CodaPet

    5.0 (2 reviews)
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    Colorado State University Veterinary Teaching Hospital - Lupo struggling to breathe and hold himself up at the same time.

    Colorado State University Veterinary Teaching Hospital

    (121 reviews)

    Very friendly caring staff , We've had to go many times in…read morethe past 10 hours and due to unexpected circumstances with our cat and they are doing great with him. They have answered every question we have, they've been completely transparent with us. The pricing is semi affordable. It's 190$ for an emergency visit with a cat but they charge for every little thing they do so it adds up, have pet insurance!

    I cannot express how deeply disappointed and heartbroken I am over my experience at CSU Veterinary…read moreTeaching Hospital. I brought my dog, Lupo, there during a medical emergency while we were traveling from North Carolina, and what followed was one of the most traumatic experiences of my life. We were already in a state of panic, far from home, trying to make the best decisions we could. Despite that, there was a profound lack of communication, compassion, and transparency throughout his care. We were never offered the option to stay in any rooms, just to rest for a little. Being 45 minutes away while our dog was critically ill created unnecessary distance during the most important moments of his life. The most devastating part is that we were only contacted when things had already taken a severe turn, and that call was not a supportive update, but a frantic, high-pressure conversation where I felt like I was being almost yelled at that he needed to be euthanized immediately. There was no sense of guidance, no compassion just urgency without support. We were not called earlier as he declined, and we were not given a real opportunity to come and be with him in time. Because of this, I lost the chance to have any meaningful final moments with my dog. By the time we were involved, he had been intubated. That was not what I wanted unless it was absolutely necessary as a life-saving measure, and it ultimately robbed me of being able to hold him, comfort him, or say goodbye in a way that had any meaning. That is something I will carry with me forever. When we last saw him, he was placed all the way at the bottom of a cage. It felt impersonal and distressing given how critical his condition was. There was no sense that comfort or dignity in his final moments was being prioritized. To make matters worse, a necropsy (autopsy) was performed without our explicit consent. This was incredibly upsetting and felt like a violation during an already devastating time. The lack of clear communication and consent around something so significant is completely unacceptable. After his passing, the handling of his remains and the lack of communication continued to cause harm. Because of delays and inability to reach anyone, his body was not released to the memorial service we had chosen in time for us to receive his ashes before our flight home. We were forced to extend our stay, rebook flights, and incur additional expenses... all while grieving the loss of our baby. I understand this is a teaching hospital and that not every case has a positive outcome. But communication, compassion, and respect for both the patient and their family should never be optional. At no point did I feel supported, informed, or prioritized as his owner. Lupo was my world. He deserved better. And no family should have to go through what we experienced here. There was no compassion in here. There was only a severe urgency to give us a large bill.

    Raintree Animal Hospital - Cat Kennels

    Raintree Animal Hospital

    (66 reviews)

    Excellent care. Dr. Arnold fit in our family's exotic pet (a fancy rat) on a booked day in Fort…read moreCollins last week, so she could be seen asap. He ran a test, forwarded results to csu hospital for follow-up re surgery, took time to speak with us--truly AMAZING care. (The first time he met our pet, a month earlier, he hung out with her and us for a good while before starting the exam, so all of us felt at ease and calm and welcome.) Dr. Arnold is wonderful. What I appreciate most about the Fort Collins office that we visited in May is the knowledgeable, responsive staff who make time for both urgent and non-urgent consultations. Grateful to have found Dr. Arnold and Raintree through friends. Highly recommende.

    Updating my review to 2 stars. The vets are fantastic. It's a real shame that they don't have…read moreadequate support staff. Everytime I call anymore, it's a struggle to get what I'm requesting. Copy of chart notes so I can submit a claim to insurance? Took 4 calls & having to lay it out as simple as I can "I need the notes that the Dr wrote after he saw my dog today. I do NOT need a receipt." Trying to get meds? Half the time I'm told they can't order that medication for me. The other half... they call in meds to a compounding pharmacy since my dog is small. BUT THEY DON'T HAVE IT COMPOUNDED?? I had to tell the same staff member 3 times that yes, i did, in fact want the medication compounded. And then I get a follow up text "just to confirm, you do want this to be compounded?" Last weekend was my breaking point. I took my dog in for a quick blood draw. I was there for an hour. They never drew blood. There were animals in and out. Both for tech appointments and to see the Dr. My dog sat in the back the entire time while I sat in the lobby. I asked several times if it was going to be much longer. After 45 minutes I did tell the manager to please just give me my dog. That took yet another 15 minutes to get my dog & pick up medication. I'm disappointed, because I felt like the vets gave my pets top notch care. But if I can't trust the rest of the staff and constantly deal with frustration anytime I contact them - I can't do it. I am waiting for my dogs records - which has yet again been a struggle.

    VCA Fort Collins Animal Hospital

    VCA Fort Collins Animal Hospital

    (24 reviews)

    Be careful if you choose to go here…read more They did not do a thorough exam of my dog. My dog was (and still is) having nasal problems. When I took him in, they didn't even look at his nose nor the teeth surrounding it. They just suggested a four THOUSAND dollar procedure and went on with their day. That's all they could tell me- not a prediction of what could be wrong nor prescription of medicine (other than Benadryl) that could help him. We returned multiple times without answers, so frustrated with the lack of care, I went to another animal hospital. They diagnosed him instantly and were able to tell me with clarity what might be wrong without pressuring me to just instantly do an expensive procedure. I learned there that the procedure this hospital suggested was completely unrelated to the issue. Overall, I would not suggest this hospital. While they were kind people, they did an improper job with healing my dog.

    We are in the process of moving to Berthoud and having previously been a part of the VCA network, I…read moredecided to call the Fort Collins location when our fur-baby started limping. I am so glad I did. We have been under the care of Dr Kizzy English who has been so great. With every phone call she takes her time explaining and talking to me, and also listening to any concerns and every detail. When 1 medication wasn't helping, she immediately said "lets try something else and find out what does work" And the rest of the staff is all so friendly and caring as well. I get good feelings with every single interaction with them. Highly recommend everyone there. :)

    Paws of the Rockies Animal Hospital - Staff photo 2016

    Paws of the Rockies Animal Hospital

    (12 reviews)

    Things changed as Paws clinic downsized to one vet. Medical information delegated to assistants…read moreand vet's full report never provided. When vet ordered test for pet, owner never received communication on results, diagnosis and treatment. Owner found treatment on Internet and presented to vet, who used this treatment. Vet used color of cat's inner ear to diagnose liver was "shuting down". Other clinic used blood test and pet's liver functioning very well. Paws website recently deleted complaints and new posts cannot be added. Carol W. Fort Collins COiii

    After major surgery, they returned my dog to me covered in poop. They had put him in a kennel and…read moredidn't bother to clean him up before returning him to me. I saw Holmes once more, out of desperation after going to many other vets in town hoping to find more information about the costly TPLO surgery most were recommending. I had done some research over many months, pouring over professional and academic veterinary medicine publications on the subject, which I told Holmes about. (I am able to read through these pubs because I've been rigorously trained as a scientist.) But apparently his fragile ego couldn't abide an intelligent, diligent and tenacious pet owner; After the appointment, he walked me to the waiting room, which was then full, and ridiculed me in front of everyone there for getting my information from "internet chat rooms." I'm used to men treating me this way because it's so difficult them to cope with a woman with math and physics degrees, but this time I was devastated because I was already trying to cope with the pain and suffering of my beloved dog whose torn ligaments had already been misdiagnosed by another local vet who is a cat lover. I really didn't need such unprofessional, unethical, juvenile behavior on top of everything else. He's a disgrace to the profession.

    CodaPet - vet - Updated July 2026

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