If it could get worse, it did. The practitioner they finally found for my child is leaving so no…read morenew appt. But they waited to tell her after two weeks when she had one pill left and cannot do a refill because there is no new practitioner in place. This triggered a visit to the ED! And still no meds - this is unacceptable!

Avoid Valera Health at all costs…read more My experience with Valera Health was not just disappointing--it was dangerous. Their complete lack of professionalism and clinical oversight nearly caused a medical crisis. Without any warning or plan, they abruptly discontinued my Vyvanse prescription, a controlled stimulant, without implementing any kind of tapering process or providing medical supervision. No wean-down. No guidance. No safety net. I was left to detox cold turkey from a powerful medication, which resulted in a severe crash that could have been entirely prevented with even the most basic standard of care. When you're dealing with mental health, especially controlled substances, there is no room for negligence. Valera's handling of my case showed a shocking disregard for patient safety and basic medical ethics. I trusted them with my health, and they put me in serious danger. If you value your well-being, I strongly urge you to look elsewhere. They'll be lucky not to hear from my attorney. -- Joshua D.

I initially joined your platform after receiving a recommendation from a friend and was hopeful…read moreabout receiving supportive, professional care. Unfortunately, my experience has been the opposite. I was charged approximately $300 for what amounted to a very brief appointment -- roughly ten minutes -- with a nurse practitioner. After that appointment, communication became extremely inconsistent. I repeatedly attempted to reach out and rarely received responses. At one point, my account was deactivated without clear explanation, yet I continued receiving automated messages encouraging me to make appointments. Most concerning, my card was recently charged approximately $240 when my account was apparently reactivated, despite the fact that I never intended to re-enroll or authorize that charge. I had to request a refund for a payment I did not knowingly agree to. As a mature woman simply seeking straightforward medical support and continuity of care, this experience has felt impersonal, confusing, and financially exploitative. Rather than feeling cared for by a healthcare provider, I felt processed through an automated system focused more on billing and subscriptions than actual patient support. I understand that telehealth platforms operate differently from traditional practices, but basic communication, transparency, and informed billing authorization should still be standard. Unfortunately, my experience left me feeling frustrated and unsupported.

I have been a patient of Ask Tia for 2 years and truly enjoy it. I joined with 2 month membership…read morewaived and was able to submit proof of income to waive the fee for a full year. I have private insurance through my job and everything is covered except my copay. Since the very first visit at the Williamsburg location, I've been hooked. The staff was so nice and offered drinks as soon as i came in. Now i love the recess drinks. The doctors all have made me feel comfortable and I've had the best visits ever. Even Pap smears are comfortable. I've never been to a doctor and felt so listened to until now and each and every provider makes me feel that way. I've also gone to the soho location and enjoyed it As well. Lastly, since I've been listened to, I've felt much more comfortable during my monthly weight management appointments. I have lost over 50 pounds in a year with the help of the great providers and the referral to Nourish for nutrition. I can't wait to reach my goal of losing another 30lbs with the help of ask Tia.

It has taken me a year to be able to sit and write this down…read more Please be aware of Therapist Sarah Gompers at NY Creative Therapist. I had my then 5 yr old daughter start therapy at NY Creative Therapists located at William Vale building. Sarah Gompers - Drama Therapist was the therapist that was appointed to my daughter. After the 4th session in the span of 2 months (she cancelled couple of times so it didn't end up being weekly), she proceeded to call the CPS on me and my family after my child told a story of her being made to wash the dishes, and me hitting her in the chest. The therapy was at 6pm and by 9:30 pm the CPS was over my place, got my children (then 5&4) naked down to their underwear where the CPS took getting their photos. One by one swiftly taken into another room to be questioned privately away from myself. The CPS profusely apologized to me that this was happening because it was clear my kids have zero bruises and are well taken care of. She informed me she will have to contact their school in regards and that she will have to do random check ins. She stated it's really unfortunate that there are kids out there seriously being abused/neglected but sometimes their time gets wasted when trigger happy reporters think they are doing something making claims on situations like myself. It was one of the most horrific experiences in my life. An invasion of privacy for my kids and I because Sarah Gompers who's not only have known my kid for only 4 session in a span of 2 months could not communicate with my child to differentiate a made up story a child might be making up before calling the CPS. As adults with kids, by asking a little more questions, we can differentiate if the kid is making up a story or not and I would of expected a similar knowledge and skill set by a professional child therapist to be able to find of a story a 5 year old is saying is made up or is an absolute truth before calling the CPS but this therapist called the CPS on us. For Sarah Gompers to call the CPS, first step would have been to contact myself, an adult that is responsible for signing her up. That was not done. She then had to go thru 2 of her supervisors at NY Creative Therapist for approval to call the CPS. These 2 supervisors did not contact me not have ever met my daughter before. CPS came couple more times and the case was dismissed. I eventually got in touch with her supervisor where I did get an apology for Sarah Gompers conducts. There were so many steps that was not taken- such as myself being called right away, them not assessing the situation and approval going thru 2 supervisors without them knowing that I was not contacted. It's frightening to know there are people working with children who have some sort of power but they have no common knowledge to be able to differentiate a story that a kid may or may not be making up. As a therapist, talking and figuring out and assessing the situation before calling the CPS on a family would of been great. Unfortunately my kids were stripped to their underwears and had their photos taken at just because some therapist that has clearly no clue how to deal with kids could not communicate with the kids and adults involved. sarah Gompers really thought she was doing something by calling the CPS, instead she traumatized us from therapy. Please be aware of Sarah Gompers at NY Creative Therapist. She still works there and I never got a follow up to what was done to reprimand her actions or the lack of.

From the owner: Mental health services for progressive, creative-minded people. Creative arts therapy for adults,…read moreadolescents, children and families.

Dr. Naomi Ben-Ami is a wonderful practitioner. She's devastatingly smart and I can see her being a…read moregreat resource to anyone. One of my favorite things about her is that in addition to being highly supportive when you need it, she's not afraid to challenge you in ways that lead to growth. She wants you to move forward and succeed in what you've set out to do. Before I started seeing her, one of my biggest concerns was that I didn't want to spend a long time talking to someone about the same things over and over without any tangible results. Dr. Ben-Ami knows how to address immediate concerns in a timely manner, but also knows how to play to your strengths and build a longer term plan with you. For these reasons, I believe she would be helpful to anyone, whether they're looking for short term relief or a longer term solution focused on personal development.

Williamsburg Therapy Group is there for you when you need them. After madly searching for a place…read morethat would see me short-notice during a time of crisis, I came across Williamsburg Therapy Group and saw all the glowing reviews. I've had hellish experiences with therapists and psychiatrists in the past, through my Medicaid managed insurance, so I wanted to make sure I was choosing a place that would offer compassionate and effective care. Making an appointment was quick and easy. Gray, who schedules the appointments, is kind and efficient. He was able to get me in the next day for psychology and psychiatry appointments. First off, the offices are brand new, modern, clean, and gorgeous. It's a very welcoming and bright environment which lends to a feeling of calm. I know it might sound small, but you wouldn't believe some of the mental healthcare offices I've seen (dusty, dark, dirty, is that a cat?!). They have filtered water and green tea (my fave) in the lobby area, which is a nice touch, because I talk a LOT. Momma needs her juice. Dr. Roy is an intelligent, understanding, and accomplished psychiatrist who takes his time getting to know you. He really listens, thoroughly explains any questions you may have, and has genuine concern for your well-being. He will prescribe you the necessary medications, that work with your body and lifestyle, and give you in-depth instructions on how they should be taken. He makes you feel safe and welcome, and offers check-ins via text or phone in between appointments, if you have any questions or concerns. Dr. Olivia Sussman is my therapist and she's basically an angel. I've never met a psychologist more kindhearted and empathetic. Dr. S has gone above and beyond to help me when I'm in crisis, and worked with me when my finances suffered, to create a treatment plan that is cost-effective for me without sacrificing the care I need. She's trustworthy, patient, and effective--I truly believe she's invested in my mental health journey. If you want a doctor who will fight for you, even when you feel you can't fight for yourself, she's the doctor to choose. TL;DR: If you want compassionate and prompt care from experienced doctors in a relaxing setting, Williamsburg Therapy Group is for you.

I use this place at my pcp and never had issues until recently where everytime I go up there inside…read morebusiness hours they are closed. Saturday november 8th I came at 2:20 pm they were already closed when online the hours are till 3pm. Today , Monday November 10th they were also closed . No alternation on the online hours I just don't get it. I'm wasting my time and money to get here for them to be closed.

Worst place ever, the wait time is unbelievable long just to take a drug test. And very…read moreunprofessional. They need to better because why should people wait so long for a drug test to be done.

I saw Dr. Berasi from January of 2018 to January of 2019. I could not possibly capture in this…read morelittle Yelp review how meaningful an experience it was for me. I found Kateri to be a patient and attentive listener, and an insightful, maybe somewhat Socratic?, guide on my uh ... journey through life. Working with her for just over a year, I feel I was able to open up whole new vistas into my inner self and areas of inquiry and reflection that I'll carry with me for the rest of my life. I put down a bunch of baggage, defense mechanisms, and emotional armor that wasn't serving me anymore, and picked up a whole new set of tools for navigating life. The only reason I stopped seeing her is because I moved states, and if I ever move back I'll try to get on her calendar again. Cannot recommend highly enough, 6/5 stars.

Kateri is an amazing therapist. I had never tried therapy before and was at total ease within 15…read moreminutes of our first session. She was both an exceptional listener and also guided me to discover a lot about myself. Our sessions honestly changed my life. I cannot recommend her enough.

Amelia innes was a wonderful therapist who helped me and my wife tremendously. Helps look at…read morecommunications patterns rather than individual topics you are fighting about

From the owner: Located in Williamsburg, Brooklyn, NY, North Brooklyn Marriage & Family Therapy provides a variety…read moreof psychotherapy services, such as individual, couples, family, and child/teen therapy. Our expertise addresses issues from anxiety and depression to addiction, ADHD, OCD and self-harm. We prioritize a nonjudgmental, safe space to aid in personal development and growth. Grounded in a relational and systemic approach, our marriage and family therapists are dedicated to maintaining an exceptional standard of care for our clients. Our team comprises over 20 skilled master’s-level mental health therapists licensed by the State of New York to offer both in-person and online therapy sessions starting at a competitive rate of $80 per session.

Sil saved me. Well, she taught me to save myself…read more When I first came to Sil (virtually during COVID), I was an aimless kid alone in a new city with his own potent cocktail of issues. To name a few: the end of a relationship from which I wasn't getting closure; unhealed and unconfronted issues stemming from childhood; crippling self-hate. All were potent shadows that masked and distorted my reflection with every glance I stole from the mirror. Before our first session together, I committed to myself that I would take therapy seriously, and Sil led me through a journey that forever altered my relationship with myself, and led to changing my relationship with everyone else in my life for the better. With the questions she asked, the exercises she coached me through, and her words of encouragement: Sil was the impetus for me to build myself up and rise to the impossible challenge of looking my most hateful reflection in the eye and saying, "I am worthy of being here, and you will never convince me that I'm unequal to the task of being. Thank you Sil for what you've done for me!

I had meetings with Sil for about 4 months towards the end of 2019, and it was easily the best…read morepersonal investment I made in my entire life. Not only is she extremely honest and genuine in her feedback, she also provided me with tangible skills and learnings that I could walk away with and work on each consecutive week. I kept a little notebook of helpful phrases and quotes that she introduced me to, and much of it still resonates with me every day. Sil helped me to overcome a lot of obstacles I thought I had in life, simply by helping me to take a step back and look at the problem from a slightly different perspective. There was a phrase that stuck with me towards the end of my sessions, when I had asked why I suddenly felt a lot better. She said that this is the process of planting seeds and later on feeling grateful and rewarded and this could not be more true! She gave me advice that helps in the long term to creating lasting impacts on my character. I feel SO grateful and rewarded for her! Beyond what she has done for me, we've also had great conversations about broader topics, specifically therapy for asian americans- I appreciate everything she is doing not just for me, but for an entire community.

I was seeing a therapist from this practice when I was on Short term disability. Paperwork was…read morefrequently required for my STD eligibility, and was consistently completed at the very last minute by my therapist. I would have to call the practice several times to ensure they had FINALLY submitted paperwork that had been requested weeks in advance by the deadline. The $150 cancellation fee has no leniency, even after having stress induced pain from their lack of organization. Without the paperwork, I would not be paid at all and could definitely not afford a $150 penalty for the negligence that was not on my end.

Billing department did not notify that my plan had changed policies (unbeknownst to me) and started…read morecharging $50 per session, when before it was free. Now I have hundreds of unexpected due payments. If they see a patient's billing completely change on the policy side, why not notify the patient to make sure things are still in order? I've always had my provider ensure things after they see the policy change. Otherwise, my therapy sessions were juvenile to say the least. I asked for more involved conversations but got nothing more than my own answers spoken back to me and told to draw a circle with colored pencils. Not for me!