Excellent service, this gentleman is very knowledgeable about silver and gold. Small selection but…read moreshe me interesting items.

I was shopping around for some 925 silver chains and had the best experience here. As soon as I…read moreentered, the owner welcomed me and brought me to the selection. After inquiring my preferences, he grabbed a beautiful 8mm Figaro chain which wasn't on display at the moment. This man gave me a great price on the silver (much lower than chains online) and hit my new Figaro and curb with the ultrasonic. I will definitely be returning!

We visited Estate House and purchased the 9 diamonds band. The Estate House treated us as if we…read morewere spending 10's of thousands of dollars. The owner was present and warm as were the sales associates. We were so impressed with just the atmosphere and warmth of the business that we came back for my husband to have ball barons, placed in a heavy diamond and gold ring as well as to have appraisals done on our other jewelry. If you happen to be in Knoxville ring or jewelry shopping, I highly recommend this store. They offer more than just high quality jewelry. They buy gold and silver coins etc. The customer service and variety of jewelry is a 10 out of 10.

I have had two great experiences now selling with Sam. He is a great communicator and pays right…read moreaway. I highly recommend doing business with these people.

Needed an appraisal for some family jewelry, and Jerry not only gave an appraisal, but additional…read moreinformation on the age and cut of several stones and the historical use of several pieces. Definitely recommend Fountain City Jewelers for appraisals.

I have purchased several pieces from this shop. Always good service and lovely options to choose…read morefrom.

I loved the store when Walt owned it, but the new owner is rude, and obnoxious .I was the only…read morecustomer in the store, and was ignored for 15 min until I asked about a coin, and hear came the attitude. The worst customer service I've ever received, and wouldn't recommend to my worst enemy. I will NEVER go back

don't waste your time. brought my guitar in and they didn't even make eye contact with me the whole…read moretime they talked to me, which was about 30 seconds. you'll be better off selling your stuff on facebook

Went into the store with a couple small rings i had laying around. The staff was very patient with…read moreme explaining to process of checking my things. Had no issues answering my question. The reward for taking my things to gold buyers was greater than I expected. Great crew there friendly atmosphere. Will be going back. They also have a selection of silver and gold coins you can purchase. Once again they tell you about every coin what it is why it is the price it is. They make sure the customer is informed with all the Information to make the best choice for them. Again great crew will be seeing them again.

Not Honest. They don't show you the scale!…read moreLied about weight of the gold I learned at 2nd Buyer Shop!!!!!!!!!!!!! Run!

Had good experiences and bad. Just glad chris' Asz don't work there anymore he called the cops on…read moreme once at the pawn shop what a dimwit

From the owner: We sell laptop, jewelry, chainsaws, TV's, a huge selection of hand tools and so much more…read more.. We pawn or buy any of your unwanted twisted, tangled, bent, broken yellow or white gold and also silver. We pawn or buy TV's chainsaw, tools, laptops, jewelry, atv and dirt bikes, cars trucks, trailers, campers you got something we will look at it and see if we can help.

Update on below review I went back in and Corey really tried to make amends so I bumped up my…read morereview..As you can see there are some good reviews below and like those I too have had good experiences with this location. Today was not one of them. After not being able to come to an agreement about an item a store employee; Corey, was patronizing and condescending. I will settle up any business I have with this location and avoid all other franchises. Be sure to call before going as their policies change more than Tennessee weather.

so I was at this pawn shop 2 day in a row. The lady name Regina I think she is the manager. she was…read moregreat. she greet people very very nice. I will always go to her and her only. I really do like her. Good Ms. Regine u r the one.. Thank You Ms. Regine u needs a RAISE... Marie Ransom