We had a closing here on a Tuesday. It's in a newer strip center a few minutes from the Shiloh…read morehighway exit. The two employees we interacted with were pleasant and friendly. We got in and out. It would have been faster had they spelled my name correctly on the original paperwork and not had to step out to redo it. They had a nice beverage and candy selection available for customers waiting to close.

We signed a contract on a house in Centralia Illinois, cash offer, buying it outright, no mortgage…read more literally handing over cash for the house. contract signed on July 19th. As of Aug 13th, we still don't have a closings date. we'll probably cancel the contract. everyone loses. The people at community title say there is nothing wrong with the house's title, they just don't have time to put the paperwork together. literally what should be simplest paperwork they will ever have to do. They don't have time. sounds like they don't have time to be in business to me!!!

Service: Fulford team did not hold accountable to what they say. They want to sell the house with…read moredefects and still want to close on time, leaving the customers with their defective homes. If you do not close the house on time, their contract holds the buyer responsible for $200 interest fees each day buyer do not close for any reason. So be aware!!! Quality: Fulford homes use contractors to complete the jobs and does not hold standard or accountability to the works performed. Even when I question the quality of wood they use in structure support, the project manager gave me a complete lie: I question about wood knots and split in the support poles. Project manager told me knots strengthen the wood. If you google, you will find out that knots in wood weaken the strength in building structure. Do not trust a single word project manager says. Value: Any thing you ask, prepare to be told as upgrade. it has been a nightmare.

My home was built this year and the home is gorgeous, spacious and exactly what my wife designed…read more Fulford homes took her imagination and made it a reality for us. Not only is my home beautiful, all the homes surrounding me are just as gorgeous and I love to drive in and out of the subdivision seeing different styles of beauty. I have witnessed how hard working the Fulford homes construction team works. I just watched them lay bricks perfectly in a dope design that I get to look at for the rest of my life. They work in tandem and at a high rate and they all know exactly what they are doing. Fulford homes staff is possibly the best of the best. I have seen many homes built and I have been inside quite a few new models and they are worth every penny. Take a ride around the area and see what they have done. I would change a few actions on my end, but Fulford homes knows how to build a house. Get in line, the homes are fine!

When you get down to it realtors should be about accuracy of documents! That is why one pays…read morecommissions. Well this realtor "team" had a sign for several days in front of an immediate occupancy house stating they would be there from 1130 to 130. We stop by at 100pm and no one was there. I called the number on the phone. Finally, got ahold of someone. There was no "I'm sorry" just "it was right in the paper". Um helllloooooo! Who buys a newspaper anymore? Let alone when buying property? Everyone looks on line. Try zillow.com it's pretty neat. Makes me wonder why you need people like this. Also the text in the photos reads kinda funny? Like they were doing well only screwing up one sign this week? Wtf!!! I would be so pissed if I was selling my house especially immediate occupancy to be represented like this. I hope these goofballs are a 3% commission team, because otherwise you can't afford their quality. Signed a disappointed doctor with a 752 credit score and my bank's pre-approval letter.

Located at 820 Highway 50 in O'Fallon Illinois this Real Estate sales office offers the best in…read morepersonal, professional, empathic Realtor's. They take the time to provide top notch service whether you or buying or selling a home. Experienced realtors who care. Good people who make good things happen.

Best ever!! Shannon is paitence and so very helpful! We were thousands of miles away and she did…read moreall she could to help us find our home, knows the area well and knows her stuff!!

Shannon Scott's expertise, professionalism, warmth, and respectful approach to our relationship was…read moreabsolutely top notch. She understood what we valued in our dream home and through the whole search/decision-making/purchase, Shannon was very patient with us and ensured that we were able to look at options that fit our requirements. And though we decided to pause our search for a few months, she continued to follow up without being pushy and stayed connected with/respectful to us through some decision changes that we made. With all that said, the aspect that I appreciate the most is Shannon's warm personality as by the end of the whole transaction, I and my family felt that we made a lifelong friendship/partnership with her.

J used Strano as my agent for a house purchase. I had a good experience with the agent and would…read moreuse the agent again.

What a nightmare. If you need someone to manage your property, go elsewhere. They have cost me so…read moremuch money and inconvenience. started off great years ago, but it is a deplorable company. See the pics of how they would rent out my property.

Donna not only helped us buy our first house but she helped us again years later when we grew out…read moreof that house and needed new space. She gave us great advice and help on selling our house quickly and calmed us when we walked through any hard spots. She has resources that are trustworthy and timely. We were able to find a new house and close on both the same day! That's challenging to maneuver but she's is working with your best interests in mind. You will find she is professional and warm, funny and honest. We all need that kind of real when working through this process! I highly recommend Donna and expertise in buying or selling.

Donna, thank you for helping us sell our home. Especially…read moreimportant to us was your frequent communication regarding the process and keeping us updated on the status of potential buyers. We felt your knowledge of the marketplace was exceptional. We would recommend you to anyone needing to sell or find a home.

Always take EXCELLENT care of me and my clients! Great process from title order to close!read more

From the owner: Our First American Title office in the Greater St. Louis area provides comprehensive title…read moreinsurance protection and professional escrow and settlement services for all types of real estate transactions. By providing superior service and technology, First American delivers the industry's best customer experience. Contact our local First American Title team in O'Fallon, IL to experience the First American difference.

They are commonly called Cecil Mismanagement. Rude staff and unprofessional. They are inconsistent…read morein replys and never have the right answers.

Absolutely unprofessional and would not recommend. We had signed the lease and was given a move-in…read moredate, in the lease and verbally. When it came to the move-in date, we had saw that the carpet was still ripped up and was definitely not ready to be moved in to. This was incredibly frustrating as it had said in the lease this was in our move-in date and clearly we weren't able to move in, and we had everything packed up. They told us we couldn't move in for another week so I had to unpack my stuff that I had already packed just to pack it again in a week. This was the first breach of the lease. Though, they did give us a small discount on our first month of rent. Finally after moving in, I had a little lock on the front door they had put themselves. I asked it to be taken off -- mind you I live less than 5 minutes from the office this would've taken less than 10 minutes out of their day -- and it took a week to take the lock off. My rental had 1 million problems, and we started asking them for help. We asked for the toilet to be fixed before we moved in, and they "did" and after we moved in it was still not fixed. After this we realized they were not gonna help us with the problems we had in this house. There was plumbing problems, the sink leaked (and they obviously knew about this as it was taped up and very awfully tried be fixed), we had electrical problems, just a handful of problems they knew of but clearly avoided. Then, almost 4 months before our lease ended, we got asked to have a check up of the house. I assumed this was to make sure there was no problems before they would put our house up for rent (3-4 months before our lease ends is a little weird but whatever). The lady came and only took pictures of our house and did not check anything. I asked what was going on and she said they were about to put the house up for rent... 3 months before we moved out!!! I had pictures of all the stuff in our bedrooms taken which I feel like was a breach of privacy, especially because 1. They already had pictures of the house before we moved in and 2. They never used the pictures -- they had taken pictures of everything in the house for no reason. Not sure why. As a renter I felt very uncomfortable in my own home, especially because viewings were about to start and presumably last the next 3 months. I had to lock up all of my valuables and take them out of the house. But the good thing is with crappy management, nobody remembered that the inspection happened and that our house was supposed to go up for rent. The house went up for rent a month before we moved out. Not TOO bad. Overall, they were very difficult to work with and when we had problems, nobody would answer the phones. I hadn't called once or twice, I called all throughout the day for multiple days through different months. I never had one person answer ever once. Then, once our lease ended, I had the house professionally cleaned and the carpets professionally cleaned. I had spent $200+ on this to secure my full security deposit back. When we had the walk through on the day of move out, no one had said there was any problems. So I should have had my deposit back within a week because they had already had the inspection. Well in the lease it said our deposit was to be returned within 30 days. It was well over 30 days before we received it. They lied multiple times and AGAIN breached the lease. It was supposed to be received within 30 days, it was NOT. And I did not receive the full refund as there was a 'smell' in the house. Over $100 taken because of a SMELL, which I know is not true because I had the house professionally cleaned. Besides that, we had fixed so many things wrong with the house I feel we should've gotten the full deposit back PLUS more for doing their jobs. They did not offer any compensation for breaking the contract for a SECOND TIME -- yes breaking contract is illegal! -- and giving us our refund in over 30 days. I wrote this whole review in hopes no one else will go through what I had. They are completely unprofessional and broke contract multiple times. Do not go with this company!!!!!

These people are so kind and considerate! I have loved working with them and they make renting so…read moreeasy! Definitely going with them to buy my next house. First time tenants these are your people!!

I have read a couple bad reviews about 1st Alliance.Everyone has their own situations,but..I have…read morebeen with them for several years.I haven't seen anyone mistreated by them.If you have a bad situation with them,there is good reason.They work very hard to make you transition as easy as possible.They work very hard to place you,make sure your place is suitable,and work with you financially. I have had to notify them in the middle of the night,and they respond immediately.Their maintenance and office crews are always very respectful,courteous,and go out of their way to help you resolve your issues.I have never had to wait more than couple hours for them to solve a problem.If you have bad credit,no credit..they go out of their way to take chances,and give you a break anyway.If your an honest,responsible person,they will do anything to help.If you have a bad review of them,maybe you need to look at yourself,and what really caused it.People wish they had a landlord and crew backing them the way these people do.

I highly recommend Judy Dempcy Homes and specifically Rob Cole-Dempcy as a realtor. Earlier this…read moreyear, I became the executor of an estate which included a house in O'Fallon, IL that was then unoccupied and needed to be sold. I live in the Dayton, OH area, about a five to six hour drive away, so travelling to the house on a regular basis was not convenient. Rob and his entire staff went far beyond what was required to sell the house; to include recommending specific upgrades to modernize the house fixtures for sale (he even texted photos of specific model light fixtures that would help the resale value), coordinating schedules with various contractors to allow them access to the home, and just checking on the property on a nearly daily basis. The previous owner was a smoker, and Rob worked tirelessly to eradicate the stubborn smell of cigar smoke so that the house would be appealing to non-smokers. After several months of work, we had a house that looked, felt and smelled like new construction, and recently sold to become a home for a new family for a good price. When I was initially looking for a realtor, I interviewed several in the area that were recommended online and by reputation within the realtor community. After selecting Rob, another realtor that I had interviewed but did not select asked me why I did not select her. I explained to her all that Rob offered to do since I was not in the local area to help make this long-distance home sale easier for me. She openly admitted that she would not have done any of the extra things that Rob Cole offered to do - and then did - to make this sale happen more quickly and easily. I applaud her honesty, but more so I applaud Rob's professionalism and dedication. I would absolutely use him again and recommend that others do so as well.

I would never suggest anyone to use Judy Dempcy Homes. I would walk to a different company so you…read moredon't miss your chance on the home you want! I was using Rob Cole as my agent. We were working through some homes and when I found one I liked he said he would look into it for me. I had to call him back 3 days later to see if he had contacted the other agent so we could put an offer on the house. He said he had not and would do it that day. I called him next day and had to leave a message. I called him back the day after thinking he was busy and he said he had not contacted them yet. I called another agent after two days of waiting to hear from Rob Cole to get things moving and found out that the house was sold yesterday and I had missed my chance to buy my dream home. I would never use Rob Cole or any company he works for.