Friendly service, was looking for long Define jacket colors and salesperson was quick to point out…read morethe colors and offered to get me a different size if needed. Good selection and store was jam packed full of merch. I had a coupon to use and I got checked out quickly. The pricing is the usual and the pricing may be high but the quality is also high Highly recommended for the lululemon aficionado. I do wish they had a sample of each define jacket colors in stock in all the stores!

Dear Stakeholders and Management,…read more I am writing to formally report a serious incident involving my minor children that occurred at your store located at 800 Town and Country Blvd, Houston, TX, on May 2, 2026, at approximately 7:30 PM. During my daughter's 14th birthday celebration, staff members engaged in unprofessional behavior that caused significant emotional distress. An employee disregarded my parental instructions and pressured my daughter to try on inappropriate clothing sizes while making hurtful comments regarding her body image, specifically telling her she needed to "lose 15 pounds." Furthermore, staff provided age-inappropriate clothing to an 8-year-old child in our group and encouraged her to model it in front of adult male spectators. This occurred despite my specific instructions to the contrary. When a male adult was asked to leave, employees instead encouraged his presence, creating a highly inappropriate and unsafe environment for minors. As a registered nurse specializing in pediatric emergency psychiatric trauma, I recognize these actions as psychological harassment. This experience triggered a severe anxiety attack for my daughter and has resulted in ongoing depression and social isolation. The interaction occurred in a co-ed dressing area where staff actively encouraged male patrons in their 40s who were not purchasing items to observe, compromising my children's safety and privacy. I have recorded evidence of these interactions and will act accordingly depending on your response with this information and willing to assist amicably. However, I have a duty to the public and act and respond like a prudent and competent nurse. It's an easy thing for me to address but understand the company would never support those employees choosing to represent crimes against children and respected professionals. I am requesting a formal review of this incident and a prompt explanation of the corrective actions being taken. Given the severity of the trauma inflicted, I expect an acknowledgment of these violations and a direct apology to my daughter. I look forward to your prompt response to resolve this matter. Best regards, Alexandra

We decided to walk around after having dinner. We were on the lookout for new boots so we stopped…read morein this store. I'll start with the boots they have, are very cute, and really good quality. You are going to pay a pretty penny, but, still within reason. It's honestly a nice little store, for sure. However, the 10 mins we were in there, we weren't spoken to at all. We never received a, "welcome in... if you need help or have questions, please let me know..." nothing. After 10 mins, we walked out, just as we walked in. Without anything being said to us. As we were leaving, other customers were walking in, they received a proper welcome... we, we just didn't.

Great experience recently at the store. Danny helped us find an amazing pair of boots for our…read moredaughter. He was incredibly helpful and knowledgeable. Excellent customer service.

Their shoes are horrible. I have bought 2 pair of the 1549 v3 and they both have holes in the toes…read morenow. When the first pair started forming a hole I just thought maybe just a dude pair. But then the second pair is doing the same thing and not even 3 months old. They have also lost their comfort. My feet hurt soo bad now it hard to walk. And customer service says I can only get a partial credit. They don't even stand behind their products. My advice don't buy their shoes. If you do, Buy with caution!!!

This is my first-time shopping for New Balance shoes in my life. I want to praise the staff…read moreprovided Excellent customer service during Covid-19 challenging time. I have exhausted my online shopping options for shoes. I just can't get right feel when shoes arrived. I think it's time to replace my fashion statement with Skechers shoes. I found New Balance from an incidental ad on Google. Back in my college days, I was little skeptical about New Balance shoes because the models were in numbers. Some of them still do till this day. During my search I found this store carried cushion shoes called Fresh Foam. This model Roav Backpack is particularly cheaper than others in the series. So, I had to check it out in person. Employees were super friendly and know their stuff. Much better than other shoe stores (I don't want to mention names). I felt good try the fitting here. I will definitely come back to do a real shopping during holidays.

Another great shopping experience with Ailyn! She is so knowledgeable and helpful. I will…read moredefinitely continue to visit this location.

Kimberly, Anna and Mariama are awesome! Helped me with everything that I had reservations about and…read moreeven have me advice on how to shop for a woman next time! They are truly a blessing to every customer!

Love my crocs and wanted to buy another pair, didn't need as my current pair are like new condition…read more I love mine as both my pairs are the all terrain version... But unfortunately they no longer have in the outlet store...so I will have to order online. However, the store is always clean and organized and the staff always very nice and helpful with great attitude and customer service.. Highly recommend

Went to this place yesterday with my boyfriend and it was amazing the service here was great very…read moreattentive they didn't have a Y charm where all the croc charms where located at and one of the employees said if it's on a shoe go ahead and take it off and lord and behold it was ! 10/10

Shopping at Loft-La Cantera after a nice Bruschetta Board lunch at Postino's with my friend…read more Check out their back to school specials. Sign up for their rewards program which includes birthday rewards. Parking in the center is challenging, but lots of parking available in the garages. A good place for shopping or window shopping.

I was shopping for a birthday outfit for my girls' trip and was overwhelmed with decisions. The…read moresales associate, Andy and Calvert took time to bring me options and sizes. I arrived feeling down and left happy. Also, everything was 50% off!

Every time I come inside Burberry at the Outlets, I am greeted and assisted right away. Josue…read morehelped me on this visit. I had my eye on the quilted jacket since my grandmother that recently passed had this signature jacket. Also about 7 of my family members has this jacket as well. Josue was knowledgeable and helped me try on the jacket in different sizes. He was not a pushy salesperson which I am grateful for. And he was patient with me. He got me a brand new jacket from the back and finished the sale. I walked away happy with my purchase and will recommend this store to more of my family and friends.

They make us wait out in the heat, wasting time because "we work one on one with customers". Never…read moremind that the place is nearly empty, the idiocy left over from covid shutdowns (which did NOTHING good) reigns supreme. I'd have left if I hadn't spent almost an hour waiting to get in. This place is a disappointment. Burberry (as a brand) should be ashamed of themselves. I never dealt with this incompetence or stupidity in Dubai, Madrid, Beirut or Sao Paulo.

I was looking for year end sales online and decided to walk the outlet instead, best decision ever…read morebecause when I walked in, there was a fantastic sale that was IN-STORE only and maybe I'm old but I didn't realize I could have paid with Apple Pay which was a delightful surprise! Got a couple new pairs to add to the collection & a girl is satisfied with a great deal in an awesome store with kind staff :)

Wanted something to keep me cool during the Houston summer. Oops. Should have gone to "Fans"…read moreinstead. This is the Vans at the Cypress outlet mall (Houston Premium Outlets) which is a little cheaper than most other locations. Sometimes I think that some of the products are not really cheaper, but there's a few things that definitely are marked down, and they're more likely to have a big sale. It's still pretty expensive, even when sales are taken into account, but overall if you're looking for some entry-level skate stuff and you don't want to go to a really professional independent skate shop, this works okay. Barbie likes it in here but we don't usually buy anything.