Had shoes made in March 2020 for my wedding that was supposed to be in September 2020. Well…read more.. pandemic. When I got them from my mom (I live out of state) they were a completely different color from the piece of reference material I provided. if I could attach a photo I would. Happy to share it with any and all. I called to discuss this, but at this point the pandemic had shut everything down. I totally understand that, and figured when they opened back up they would call or we would go in. Never got a call back. My mother was just vaccinated and could finally go in person. When we took them in she was told 1) They were the exact same color. They are not at all. 2) They looked like they had been worn. They were not. They sat in the box they came in for a year in her air conditioned closet. 3) There was nothing they could do. Trying to fix the color would ruin the lace overlay and they will not give us our money back. They also wouldn't keep the shoes with no refund in case I "changed my mind". I understand this has been a hard year, I've had one too, we all have. There were so many different ways this could have been handled, and none of them were chosen. While I gave every leeway and benefit of the doubt in this hard time I was met with "there is nothing we can do." Instead I am left with something that is completely incorrect, feeling like I have been ripped off in addition to all the fun of having to cancel my wedding last year. Please, spare yourself and go anywhere but here.

Carl is a genius! I bought my dress at Always Elegant and Rafaela suggested that I check out…read moreShoetique. I was a bit reluctant at first and then I met Carl. He listend to what I wanted and helped me choose the right shoes for my dress. I asked him to add a little rhinestones to the shoes and dye them accordingly. I loved the shoes he made. He also spent a lot of time adding padding and ensuring that they fit comfortably. He also added the "I do" on the bottoms and "Me too" to my husband's shoes. I lasted in the shoes more than halfway through the wedding before changing into my back up flats. I had brought him other shoes for him to add padding and make them fit better and he made them fit my feet perfectly and didn't charge me extra. Overall, I highly recommend all brides check out this store for comfortable and very reasonably priced shoes.

Horrible customer service! Cheap cheap cheap. Bad attitudes and kind of discriminatory. I wouldn't…read morego here if my feet were dying

Stay away!!! I bought a pair of sneakers two days ago and wore them for an hour yesterday. I…read morenoticed some seam lines coming undone and brought the defective pair of sneakers back to the store. I spoke with Brielle, the manager, who said because I had worn the shoes I could no longer return. I told her the length of wear and she said it didn't matter. I was not looking to return, I was looking to exchange and that couldn't be done either. I have never had trouble exchanging a defective item at a store before. She said I would have to reach out to the manufacturer directly and did not offer any contact information. When I expressed my frustration she said the return policy is explained at the bottom of the receipt and gave the most insincere "I'm sorry." I let her know it was my last time coming to this store.

There is no Bass Shoe outlet in either Tinton Falls or the Jackson outlets. Even though when I put…read morean inquiry on line the AI response said there was one left in Tinton Falls - after an hours drive there is not!

Bella was a very helpful sales person. Informative, knowledgeable and pleasant. Went out of her way…read moreto find what we needed.

I had a fantastic experience at kohl's today! The selection is top notch and the layout makes it so…read moreeasy to find exactly what you're looking for. I also have to give a huge shout out to Cooper. He was incredibly helpful and attentive throughout my entire visit. He went out of his way to make sure I found everything I needed, offering great suggestions and making the whole shopping trip feel effortless. It's rare to come across someone so kind and genuinely supportive while out running errands. I'll definitely be coming back.

Today is supposed to be the 70% off sale. I went and looked for discounted shoes . was charged…read morefull price . Old lady at the register was rude and unhelpful .

This place is an over priced scam store. My fiancé recently needed to do a return and the store is…read morerefusing to issue a refund even though everything is completely wrapped and never opened. What type of modern day store doesn't accept returns? The manager was told why this needed to be retuned and refused to accept. Buy at your own risk.

Best boutique anywhere, but especially in town! A great way to spend quality time and dote on…read moreyourself for a change!!!!

Just was in this Burlington, the cashier Symphony had the worst attitude!…read morePeople like her will steer people from entering your store again.

When your receipt before leaving this store. Cashier are not ringing up items correctly. I…read morerealized the cashier charged me double for one of my items that cost the most money and did not ring up the item I had purchased on clearance.