Excellent service, knows sneakers n what would benefit my type of gate…read more Had to order what I wanted but was not a problem. Store very clean

Excellent service, excellent knowledge, excellent prices what else can you ask for? Your selection…read morewas enormous and the pricing was just on. I would recommend a store to my best friend and my mother.

Everything was superb. The selection is great - from sneakers to dress to sandals for both men and…read morewomen (of course, they'll order if your size color is out of stock). Saving the best for last: John He is an absolute treasure of a foot apparel master. He's the person you never before thought of but, now you NEED to see him. Talk shoe fits, arches, ankle support, inserts.... etc Just go and see him. You will not be disappointed.

Has a wide selection of various brands. Has a small selection on diabetic shoes…read more There are only 2 salespeople here...one is very pushy and the other is not.

Great customer service!! I called the store a few minutes before they closed for the day and the…read moreemployee that helped me went above and beyond.

What a fantastic shoe shopping experience! I walked in and the staff was helpful, knowledgeable,…read moreand eager to please! I was so excited to find these shoes in my favorite color! It was a great experience to actually have someone check to make sure my shoes fit me before leaving/tie them up and check for comfort. I will definitely be coming back for my next shoe needs! Thank you!

great service there is no reason to rate them bad because they required masks. they are polite and…read morealways helpful as I live in Morristown and am here Weekly just looking around no one bothers me very very nice people please ignore the other ratings

From the owner: Famous Footwear is your place for athletic, casual and dress shoes for the whole family from…read morehundreds of name brands. It's a one-stop-shop for women, men and kids for brands like Nike, Converse, Vans, Sperry, Madden Girl, Skechers, ASICS, New Balance and more!With more than 1,000 stores nationwide and even more selection online, Famous Footwear is a leading family footwear destination for the famous brands you know and love. Check out the Famous Footwear website to pre-shop your local store's assortment, browse web only styles and find more than what you'll see in stores.Join Famous Footwear Rewards and earn points with every purchase, get exclusive coupons, get free shipping: both online and to-store. Find your next pair of shoes today!

I can't say I've ever paid much attention to my shoes, other than my running shoes, which I've…read morealways bought at JackRabbit in Morristown (I think the store has been re-named "FleetFleet"). A few exceptions to that rule come to mind: Decades ago, when I was going to meet my birth mother for the 1st time, I wanted a good pair of black shoes. I went to the Bridgewater Commons Mall (across the street from where DSW is now) and went to a store that seemed sufficiently high-end, although the name of it escapes me now. I spent a lot of money on a pair of black shoes, and I guess the impression I made was positive, although I don't remember that the shoes themselves lasted very long, despite the high price. Or that they were all that comfortable. Another time, I was going on a job interview, and I needed a good pair of black shoes. I remembered going to the Woodbury Commons Mall in upstate NY when I was going on a 1st date and wanted some good shirts. My old friend swore by Woodbury Commons, and we went up at night, just before closing time, and I got some decent shirts for not a lot of money. The romance didn't last too long, but I still have the shirts. So, remembering that, I went up to Woodbury on a Sunday afternoon (minus my old friend) to buy some shoes. Big mistake! The parking lot was a migraine-inducing nightmare (I actually did leave the mall that day with a migraine), and the shoe store was utter chaos, with no salesclerk in sight, and what seemed to be a rabid, riotous mob grabbing up shoes indiscriminately. Basically, you were on your own. I bought a pair of ill-fitting shoes (I guess the days where a salesclerk measures the size of your foot with that big metal device are long gone...they definitely are at Woodbury Commons, in any event!) that caused my feet real discomfort for a year or 2 and then disintegrated. (PS- I didn't get the job.) DSW? My old friend swears by them and comes often to browse through row after row of shoes. Often, I'll accompany him, bored out of my mind, although when a Borders existed on this same location, and I used to work in nearby Piscataway, I'd come here often on my lunch hour to browse through books and CDs. So, this huge, cavernous warehouse does bring back some bittersweet memories. I came for myself once, when I needed to buy...you guessed it...black shoes. I don't remember that there was a lot of sales help available, but I did find a pair in my size that looked acceptable. The price didn't seem all that cheap to me, but then I'm not really up on what the market will bear when it comes to black shoes. When I went up to the counter to purchase the shoes, the guy ringing me up was pretty aggressive about me giving him my email address. He didn't get it, but it left an unpleasant aftertaste (although I've gone through the same thing at virtually any Barnes & Noble bookstore I've patronized). The shoes were ok, but...once again...they didn't last all that long. A few years ago, at my current job, I had to once again purchase a pair of black shoes. At that point, I went onto the Amazon website, put in my shoe size, and bought a pair of cheap black shoes, leaving it up to chance whether they would be any better or any worse than any other pair of black shoes I've bought over the past few decades. They arrived quickly at my doorstep, they were actually pretty comfortable and fit well, and I'm still wearing them, several years later. Cheap doesn't necessarily mean worse. Which also doesn't necessarily mean I've sworn off DSW if an emergency occurs, or I've been locked out of Amazon for some reason. Amazon worked for me at least once when it comes to shoes, but I can't really say buying shoes on the website is the smartest or most economical way to go about it. Seems a better idea is to actually hold the shoes in your hands and then try them on and walk around the carpet a bit before you purchase them. And DSW does have row after row of shoes, from the front area where Borders used to display their "sale" books, to the back, where I used to purchase DVD's and CD's back in the day. DSW has never been very crowded when I've been there, which is a relief, especially when I recall the ravening hordes at the Woodbury Commons. My old friend swears by DSW and their prices (although I have to say-- some call my old friend a cheapskate; the more magnanimous might call him frugal, a wary consumer with a limited budget seeking a bargain). As for me? Let me put it this way-- I'd definitely come here before braving again the nightmarish maelstrom of some crowded outlet like Woodbury Commons. But Amazon might still be my first choice.

Neater than other DSWs I've been to and very well organized. Staff is kind and helpful. I always…read morecome looking for one thing but I almost always leave with that PLUS something else. Great selection and good sales.

top notch. Friendly people. They will do their best to make you happy…read more I will be returning for sure.

Great service, very knowledgeable, and he took the time to help me and find the best solution for…read moremy foot/ankle problem. I could not recommend this store enough. My feet feel wonderful now! So thankful for his help and patience! When your feet hurt, everything hurts.

A great place to get good deals and find nice shoes. The store is pretty big and the selection is…read morevast. Many shoes as well as socks and some different bags. The stores usually have what you are looking for, but if not you can usually find the shoes online. This store can order the shoes and have it shipped to you, so that is nice. I have also found many nice shoes here and and have tried on the different sizes. This helps me know what to order online. Parking is good and the area is overall a nice place to come for a day of shopping!

I really like DSW. Their styles and prices are really good…read more When I go for shoes I prefer to select my own size, grab it and try it on. It beats telling someone, they go find it and then they come back and it's not what you expected. It also shortens the time you spend (especially if you have kids and they love to run around). Oh and they carry a pretty robust shoe section for women. Kids and men not as many but pretty impressive nonetheless. Check out was simple and quick. Definitely would go back here as opposed to some of their competitors.

Now purely a Red Wing store, this location offers many fashion aka heritage boots, also protective…read morework boots, some socks, gloves etc. No repairs are done at this location at all, the big stitching machine sitting out front is an antique and not in use. They will send your worn boots to be resoled back at the factory in Minnesota for about $150. Seems to have very good stock, I found a pair of Iron Rangers in my size and preferred color, and walked out wearing them.

Joe was great ! The whole staff was phenomenal! Awesome service here. Was given an excellent…read morecomparison and advised greatly towards finding the perfect boot. He listened me to carefully and answered all my questions. Honest people with true knowledge and intentions to help you out. Because of him, this is where in always coming and recommending others

Decent choices, fair prices good customer service. Picked up a pair of Nike sneakers for 49.99…read more Would return.

Famous Footwear is a good store. I bought a pair of converse there that lasted me years. Honestly,…read moreI'm writing this review because this store currently only has two negative reviews even though my personal experience with Famous Footwear has only ever been positive.

Very disappointed in the customer service at this store. They would not honor my coupon because I…read moredidn't have the app and didn't have my rewards card password available to load the app in a timely manner. The manager could have honored the coupon but chose not to. Not everyone is tech savvy. This company is losing business with this attitude. These workers could not have cared less.

Went here with our two kids and of course, never a time when one doesn't have to use the potty…read more When one has to go, so does the other. So I asked the first employee I saw, who happened to be new, who in turn asked someone who was possibly a very sunburned manager. Although you wouldn't know it she was dressed more like a 16 year old then a professional. She said that if there were too many boxes in the back she couldn't use it! But there were bathrooms in other stores she could use! That doesn't help when she has to go now! Perhaps the managers need a refresher course in customer service, as well as how to present yourself in the workforce.