Best insurance experience! Shopped around for me and saved me money... highly recommend!read more

The worst experience with an insurance company ever - if there was a rating of no star - that would…read morebe more accurate for this particular agency! Let me say first that the agent was INITIALLY awesome with the quote, but for some odd reason there were a number of delays, and what appeared to be at some point deliberate evasion by the agent. He did not respond to repeated calls and emails regarding initiating the policy. I follow up only to find out that his brother has "decided to raise minimal insurance scores that basically prevents him from writing policies in Detroit" - a practice that has probably assisted in building their business over the years. I mean why else would an agent road trip to Detroit to meet with car salespersons for the express purpose of writing insurance policies? That stated, the agent whose last name just happens to be Trumble - did not communicate the change despite the numerous attempts to reach him. I find this very unprofessional, and the hint by the agent that this might be "racially motivated" a very serious issue that deserves to be made known to the public, and the agency that oversees and regulates the industry.

The woman who hit my car and totaled it has Hasting Insurance. In 7 days it will be two months with…read moreno settlement. I have been through 4 claim adjusters so it takes weeks to get an answer. I am the victim and they have made it impossible to get answers and a settlement.

horrible. denied my claim. entore neighborhood got covered for storm damage but hastings refused to…read morepay out. beware...they dont have same coverage time of 1 year to report claim like other carriers. they have only 270days verses 365. big deal as its a lot less time. they also deny hailstorms that was approved by other companies. i spent 2 years fighting a claim i believe very questionably handled.

Definitely do not recommend. For one, during a claim, I…read morechose one of their repair options and still end up having to take my vehicle back in and pay out of pocket. I recently decided to switch companies because I wasn't happy with the claim process or the amount of the bill. I called 3-4 weeks prior to speak with someone out switching. She stated just make sure I switch before my policy restarts on the 25th. Went through with switching after weighing my options and the rep stating she wouldn't be able to get my bill that low. Therefore I switched. Cancelled it in time, and a payment still decides to process out of my bank account after the fact. Apparently it's my responsibility to know their policy and instead of the rep stating, "make sure you give it 3-4 days when cancelling". Instead I'm suppose to know their policy and know it won't cancel my payment. Just my insurance policy. The Manager was rude and just kept stating I should've known. After all the years of being with their company. Complete disgrace on customer service.

From the owner: The Dan Simmons State Farm Insurance office is proud to serve Hastings, MI with Insurance and…read moreFinancial Services, with a focus on resident relocations to the Barry County area. My team of licensed Insurance Professionals and I are here to help get you correct Insurance coverage for your specific needs. Not only can we help with Auto Insurance, Homeowners Insurance, Life Insurance and Financial Services to the Hastings, MI area including the surrounding Barry County area including Delton, Middleville, Climax, Scotts, Nashville and Vermontville. We are also able to assist small business owners with their Commercial lines of Insurance. Give us a call today for a personalized Insurance Quote!