11/18/24, Mark N Tim Elders, we called Spire this morning and in under a minute, a very nice young…read morelady named Ty answered our call, and she said a man would be out this morning to relight our gas water heater, (they put in new meters last week, gas was turned off). Within moments after our call to Spire, we heard a knock at the door. A very nice man named Grady fixed our problem and said within 35 minutes, we would have hot water again. Wonderful, happy service from Ty, and from Grady, Spire Energy! Please let their superiors know about our good service and how happy we are to be customers of Spire Energy. Thank you! God bless! Mark N Tim Elders

Billing makes no sense.Divided bill up for 4 months 45.00 a month.I have to do that because bill…read moreis outrageous high not worth using. Paid a payment of 50 dollars last month and one month it said nothing due.Well Spire came out today to shut me off for 155 dollars owed.AND BROUGHT THE SHERIFF WITH A TECH AND A BACK HO TRAILER BLOCKING TRAFFIC ON MY STREET.4 guys and the SHERIFF!!! Came on my private property liked they owned it.luckily I just happened to be home from work and paid the bill and ask them politely to please remove the SHERIFF OFF MY PROPERTY. JOKE!!!!! I only use gas for heat for 3 months I already replaced water tank with electric.Now I'm getting a heat pump which I install myself. Removing overpriced dangerous natural gas. Also reporting to the BBB

Wonderful Customer Service! Great work and solid communication…read more After the city water works fixed their side of the meter, they left me with a bizarre situation that left my family in a bind. With no water. I have 3 little girls- the cities only was "it's on your side of the meter it's your responsibility" I had to miss a day of work to have it taken care of. Thankfully I was able to have Gunnar come out on his off day and get us all taken care of in less than 2 hours. I cannot express enough how appreciative I am. Fast, affordable and amazing customer service! What more can you ask.

Deserves no stars Company listed as licensed and insured…read more License has been expired since October. Working without a licence and no insurance. Do not use. I had to hire a contractor/ plumber who said he had never seen such bad rigged up plumbing. New shower is draining under my house. I have pictures and video of all of it. I am out $4,350. Not to mention what I am going to have to pay to undo all the damage.