practice closed, he didn't care, back up plan couldn't prescribe prescriptions, hope this didn't…read moreput too many in hospital situations like we had-heartless, incompetent, untrustworthy, and his staff couldn't even ensure things done prior to leaving, selfish

This was a great practice 5 stars plus. Since personnel changes I can't get a call retuned let…read morealone an appointment. Quality of care maybe good but it doesn't matter if you can't get treated!

I have tried to get my results sent for my Mammogram and…read more dexogram twice now to my doctor. Have not got it yet, I had the tests. done in June Disgraceful operation. Melanie Franceschi 412-901-7751

I live near by to Crozer in west chester . I have very bad experience all the time whenever we call…read morethe office nobody receive the phone and every-time i have to go the crozer itself to schedule an appointment.

Extremely caring doctor. He reminds you of the Country Doctor that leaves no stone unturned. He's a…read moredoctor you can talk to about anything and you'll find He's there to help you He's a rarity in the field I highly recommend this doctor for his devotion and expertise. Just a good guy..

I absolutely love my doctor (Feinberg) who puts up with a lot from me. If I was just rating him,…read moreI'd give him 5 stars. Their office is the problem. It wasn't always but for the past 3 or 4 years (possibly ever since Crozier was bought out?) it is a miracle if I can get someone on the phone after holding for half an hour, after which time they now force you to leave a msg or hang up. This is a problem mostly with the phone option of "other" which would include Suboxone refills, which is an important part of Feinberg's practice. Also any other narcotic refills, calling to say you're running late, insurance issues, etc. I don't ever receive a return phone call letting me know that they are working on it or got my message - I just have to call around to the 3 or 4 pharmacies that are either where I live now or uses to live for an Rx to see if it has been called in and wait a week or two to hear back about an authorization for a test- that they make at their Crozier testing centers (bow over an hour away from me in Blue Bell) unless you know to ask them to ask for a specific imaging or whatever business. The best and worst experiences I had, however, were with the after hours answering service. The first time, it was 8 or at night and I was in Atlantic City. I realized I had forgotten one of my medications (I take 9... it's understandable) and it is one that if i miss by only a few hours I have incredibly scary and uncomfortable side effects from. We called the office and the woman who answered, an after hours answering service worker, went above and beyond for me. She somehow got in touch with Dr. F and I was able to make it with 30 seconds to spare at the pharmacy. That was years ago. A couple months ago, instead of my thyroid medication I take 50mcg of, I was given an Rx of the thyroid medication I take 5mcg of in a 50mcg dose. The generic names are almost identical. I had been taking it for a few days before I realized and was really freaked out about it. They had closed the office at 4 that day (a holiday Friday so Tuesday was the next time the office would be open) so I got the after hours person. I was literally crying, realizing I hadn't been taking my medication for close to a week and had been taking 20x the amount of the other. I have no idea how this happened but I was pleading and begging with her. Could she have been nicer? Yes. Was what happened her fault? No. She said she was not allowed to contact the doctors unless it was life and death and that she would get fires otherwise. Quite a policy change.

Dr. Denitzio is an amazing functional medicine doctor. I've been seeing him for well over a year…read moreto help me manage my complex medical conditions such as chronic fatigue and mold poisoning. He has a wealth of experience that I have not found in any other doctor. He puts you at ease, explains in detail his treatment protocols, and is very patient oriented. He follows up with any emails very quickly and making appointments has been easy.. He doesn't accept insurance, but I find his rates to be very affordable compared to other functional medicine doctors. His office is located inside and affiliated with Main Line health. I highly recommend him.

Dr. Heaney has been my primary care physician for two years. She is very thorough, professional,…read moreinsightful and compassionate. I moved here 2 1/2 years ago. I am a nurse. I knew what I was looking for. I went through three other MDs prior to finding Dr. Heaney. Scale from 1 to 10 - she gets a 10+.

Dr.Thornton is absolutely the best physician (I can honestly say) that I've ever had. Unlike most…read moredoctors, she came into the exam room with a huge smile and infectious positive sunny attitude. After discussing the primary reason for my visit (suspicious skin abscess), she took a moment to ask me if everything ELSE in my health was okay. It took me be surprise, to be honest!! Normally, physicians I've seen in the past have only addressed the primary reason for my visit. Never really caring about "the rest." Dr.Thornton is my new primary doctor. She is absolutely the best of the best. Highly recommended. Office is super conveniently located, great parking, and very convenient to make a quick appointment with Dr.Thornton via ZocDoc.com or calling the office. AND... they take most insurances. Nice! I LOVE this place!

I can't say enough good things about this practice. I've been seeing Dr. Briones for over 4 years…read moreand she is the most thorough, caring and compassionate doctor. She goes above and beyond her job and has helped me in countless ways. When she was out on medical leave, I saw Dr. Patel who was also very kind and understanding. The staff working at the front desk are always very helpful and I never have to wait in this office which is amazing. I was just there yesterday and I didn't even have a chance to sit down on a chair in the waiting room as my name was called right away. Your time is valued which I greatly appreciate. They used to have an office in Coatesville which was much closer for me but it's worth the further drive to West Chester for the great care I receive. Like many doctor offices, book your appointment far in advance because their schedules get very full. I can't say enough good things about this practice and I would highly recommend Dr. Briones!

They were my family practice for five years while I resided in Delaware county Pennsylvania. They…read moreare the absolute worst. For five years I suffered with weight issues, depression, and extreme fatigue. I was assessed by a physician onetime. After this onetime , they pushed the nurse practitioner on me and despite my requests to see a physician, they insisted that I be cared for by a nurse practitioner. For five years this nurse practitioner refused to conduct particular labs that would determine whether I had a thyroid disorder. I stressed many times that I had a family history of thyroid disease and that I had many symptoms of thyroid disorder. This nurse practitioner continued to insist that I only needed to see a nutritionist and a psychiatrist for depression. After five years of suffering, I finally forcefully obtained a referral to an endocrinologist . I had to demand this referral from the office manager because the nurse practitioner down right refused to write the referral. After I finally got my referral to the endocrinologist who conducted the appropriate tests , I was diagnosed with autoimmune hashimotos disorder. When I notified the nurse practitioner of my new diagnosis her response was " Why did the endocrinologist conduct that lab test anyway , there was no reason for her to conduct that lab test ". This comment was absolutely insane considering the fact that I had every possible symptom of thyroid disorder including a family history. Til this day, I can't comprehend her logic or motive for not conducting the appropriate thyroid tests despite much evidence and symptoms that suggested I did have a thyroid disorder but I regret ever allowing her to assume responsibility for my care. I suffered for 5 years because of her and this offices refusal to conduct appropriate tests.