First of all I am honored that this is Empire Mortgage Solution's First Review and I am so happy…read morethat I am writing this. Joe Lujan is the Broker/Owner of this business and trust me when I say this!, you are in good hands when it comes to getting your house financed. His entire team is amazing. They are located out of Chino CA. When I was looking for houses in the past, I use to deal with lenders who would not even be ready to talk to me and I would have to contact my agent to convey any message to the lender. However, with Joe he is very much into your file right from the get go. They are honest and will never over promise you. They will always perform for you and have the most utmost respect for your information. Over the course of my house buying experience, I also had the opportunity to know each team members personally and they are all very nice especially Elias. They are always on top of your documents, and/or your Escrow process. When I started my home buying process, since the first day, he was very honest and did everything possible to support my transaction/documents. If you are in the home buying market please contact Empire Mortgage Solutions Team and they will be holding your hands till the end of the transaction to make sure you get your dream home financed.

The Team at Empire Mortgage Solutions made our home buying process very easy and pleasant for us…read more Empire Mortgage Solutions understands customer service. Each of their representatives care for your business and maintain consistent communication through your transaction. I'm impressed that every email was followed up with a phone call and Joe Lujan would make it a point to send a personalized video greeting to get the process started. Elias is a professional and super consistent in his work. Team Empire Mortgage Solutions, we are grateful and forever your customer!

We've now worked twice with Martin and both times have been excellent. He and his team are very…read morehelpful and responsive. They are willing to answer any questions we have about the process and keep us in the loop throughout. The next time we go through it, there's no doubt we'll be reaching out to Martin.

Great experience with Martin and his team. I have worked with Martin a few times and each time…read moreMartin has provided excellent customer service. Martin and his time are very professional and get you through the process quickly.

Brian and his team are absolutely fantastic. I had a refi that I thought was going to be tricky,…read moreand they made it seem effortless. They got me the best rate and terms out there and did everything they could to get it closed quickly. All of my questions were answered and I got the best advice I could have asked for. They were there to answer all the questions that I had and returned calls and emails quickly. Throughout the whole process, I felt like the team had it covered and there wasn't anything I had to worry about.

Brian and his team at Greenpath funding was so easy to work with. As a first time buyer I had…read moreseveral Questions/Concerns and everyone was quick to respond and help out no matter it be a weekend or a late evening. From the minute we first spoke I knew that they had our best interests at heart. I am extremely grateful for them helping us buy the home of our dreams. I look forward to recommending them to our friends and family.

I thought I would never end up buying a house...so when I found my dream home just randomly driving…read moreby one day, I realized I didn't have any knowledge of how the process work. While my parents introduced me to a family friend who was a real estate agent, I had no idea how to go about finding a loan officer! After digging through Yelp/Google, I stumbled upon Meridox Mortgage that had stellar reviews and took a chance. I called Meridox and was put in touch with Trung Tran. I let him know that I didn't have any knowledge of how the house-buying process works, but he was incredibly supportive and assured me he would walk me through every step. Shortly after we finished talking on the phone, he sent me a list of items to provide for the pre-approval letter. Trung's turnaround was quick. I sent him my information in the evening and got the letter the next morning. My real estate agent used this letter to draft the offer...it was accepted! After my offer was accepted, the rest of the process was somewhat nebulous, but my real estate agent worked closely with Trung to help me through. Trung was with me every step of the way. He patiently explained how my monthly mortgage payment and closing costs were calculated and even helped me negotiate a home insurance offer. He even kept a close eye on the market and advised me when I should lock in the rate. I thought home buying would be more stressful, but it wasn't as bad as I thought because Trung made every step clear and was very on top of deadlines. From pre-approval to loan closing, it took just one month! Thank you Trung for being so diligent and patient in helping me secure my dream home! Trung was also very proactive in reaching out to me a few months later when interest rates dropped by about 1%. I had the honor of working with Trung again for my refinance, and it was also efficient and painless! I recommended Trung to my coworker recently when she was looking to buy a condo. Highly recommended to anyone who is in a market for a house to look into Meridox!! Thanks again for your hard work, Trung!!!

I cannot recommend them enough. Linh is an amazing service provider, and she will meet you at your…read morelevel. A little background: I did 2 house purchases, and 1 house sale by myself without a realtor before engaging Meridox. I didn't need handholding, because I was not a first-time buyer. I wanted an advisor who can give me an honest opinion as to pricing, knows the neighborhoods, and can negotiate with the seller's agent. Linh was so on top of things. She understood that I was busy and scheduled multiple showings for me on weekends. She mapped out our route, so we can be efficient with time. She never asked me to consider any property that was outside my price range or not what I was looking for. I was able to knock out many home viewings with her, and we put in a couple of offers. I saw a house that fell out of escrow. I messaged her, and she was immediately on it. She showed me the house, called the seller's agent, and basically convinced the seller to take my offer that was a tad below listing that either that same day or the next. (OC is a hot market, so this was an incredible deal! My other offers all sold above listing.) She was incredibly responsive, super sharp, and very easy to work with. I used Meridox as my mortgage broker as well and used them again to refinance a year later. Very seamless and easy transaction. Forget all the agents who claim to "treat you like family." Choose Meridox: the true professionals.

Great experience working with this team. They know what they are doing and will go above and beyond…read moreto make it happen. Choosing nestmade was the right choice.

This is my 3rd loan with team Nestmade. If your shopping for a lender or a certain type of loan,…read morethese guys will advise you which loan is best for your situation. Initially I was not sure what type of loan I needed for this transaction, but as we spoke to Benson he walked us through which loan would work best for our current situation. I worked directly with Benson this time. And thank goodness for that. The loan started out smoothly however we ran into some issues with other parts of the transaction unrelated to just the loan itself. Midway into the process my partner and our accountant highly suggested I use their lender. Initially I said no. "I am familiar with Nestmade and had good experiences so I'm going to stick with them" But eventually I caved. The other lender however made promises he couldn't keep, so we called Benson back and he picked up or loan where we left off. What I appreciate about Nestmade is their clarity and expertise. They will not make a promise they can't keep. Everything is always transparent. The other part was also our realtor and trying to close on time. Gotta say, this purchase actually sent me to tears! Probably the 1st time the stress in home purchasing got the best of me. Benson came through and went to bat for us and made sure our loan closed timely. My partner said, I'm glad we stuck with Benson. :)

Nancy and Yolanda are the go to person if you want things down the right way. We closed escrow in…read moreonly 21 days. They are extremely knowledgeable and get things done! Thank you lady's for your hard work and for helping us with all our loan needs.

I am disappointed that I find reviews that show that they have done well with other customers but…read moremy entire month and a half experience was not nearly the same. The initial officer I had was Melanie and she was very sweet, but she could not get to my application within the first two weeks for a pre-approval and I understood that with the shutdown, things were much different. So I decided to follow through with another officer, yet I was still interested in working with this company because of the reviews. I began working with Yolanda in the beginning on June. However, I would not get any updates from her in days. So I would call or email her and those would be the only times I would find out information. For example, She needed to get verification from my employer and she let me know this on 5/18 and that she would return to the office on 5/24 and would get back to me then. She received my verification on 5/24. I left an email on 5/26 regarding the verification. I called and left a voicemail on 5/29 after no response. Later that day, she emailed and let me know that she would check my credit and update me the next day. I did not hear from her at all. When I attempted to email her today 7/3, about my credit check I got an automated message that she would be out of the office for a week and I was not made aware of that by her or her manager. I decided that it was no longer in my interest to work with them because I was told my Yolanda the pre-approval process should take about 4 days yet extended to 4 weeks. I did not feel like a priority nor did I feel like my application was of any importance. I cannot put my finger on as to why, but I truly hope that no one else experiences a situation like this when they are trying to buy their first home. It is already nerve wracking trying to buy your first home, but when your loan officer does not feel like they need to communicate with you or update you, its extremely frustrating. I attempted to call Nancy to cancel my application, but I could only leave a voicemail. I did not get a call back. I emailed her later in the day, letting her know that I no longer wanted to proceed and I got an email within 5 minutes letting me know that my application would be cancelled. I find it funny that they would take days when I attempted to work with them, but it only took minutes to a response about cancelling.

I would not suggest using these two to buy your next home. After trying to negotiate several…read morerepairs to purchase a home these two refused to fix any of the many problems in the home. Once they received the appraisal (that I paid for) and realized the home was worth more than what we agreed on, they updated the listing 30k higher and removed the pending status. I would definitely find sellers that are honest and not people that are unreasonable and just in it for the profit.

I had doubts when selling my house for the fact it needed some repairs. Sahar knew how to handle…read moreand work with the sale of my property. She worked with me giving me different options. In the long run my house sold and she did a amazing job with communication with me. What I like the most she was pretty much available 24 seven for us. Thank you very much. Good job.

Alan from first lending solutions helped me and my husband out tremendously with regard to securing…read morea mortgage/VA loan with a low rate. Considering that market rates were above 7%, when we were going through escrow, with Alan, we were able to secure a rate significantly lower. Our closing costs were also lower than anywhere else we had looked. The communication from Alan and Wendy, the closing manager, was almost instantaneous every time we had to submit or sign documents or if we had any questions. I had a really great experience, and I'm so glad that our realtor recommended that we work with them for our mortgage. I highly recommend working with first lending solutions if you're looking to buy a house. Also, this is a veteran owned company, with Alan being a Marine Corps veteran, so it was really awesome to be able to support a veteran owned company to get our VA loan.

It was a pleasure working with Becky Matus and her team. She was quick to answer any questions and…read morehelp make it a smooth process. I would recommend her and her team for your lending experience.