I recently bought by first home and prior to starting the process, I really knew absolutely nothing…read moreabout what to expect. I was referred to Chris by my financial planner, before I even had started working with a realtor. One key thing I learned about the home buying process was: who you work with on your loan makes a BIG DIFFERENCE in your ability to close on the home you want. There are many points during the transaction where you can get f****d over by a lender who makes a mistake or takes too long to respond. I got so lucky to have found Chris - he and his team were incredibly responsive, professional, and exceptionally competent. A lot of lenders out there are just going through the motions and pushing paper. Chris takes his client relationships seriously, is committed to personalized service. Most exceptionally...he adds value above and beyond providing the loan service by educating his clients on different aspects of the overall transaction, based on his experiences and extensive knowledge. Chris doesn't need our Yelp reviews because every client he's ever had tells everyone they know how awesome he is. But people out there on Yelp looking for a mortgage broker need to know: Chris Russo and team are the absolute best best in the business!

Chris was very helpful, informative, and patient with us as we went through the mortgage process as…read morefirst time homebuyers. He made himself available to answer any questions we had, and was able to give us a great overview of the process and what to expect at every step of the way. We actually had another lender lined up, but when our offer was accepted, we felt much more comfortable with Chris and decided to move forward with him. Would absolutely recommend Chris and his team to anyone!

I highly recommend Cary at Tri Star Home Loans. As a…read morehomebuyer, this process can be overwhelming and honestly a little scary, especially when you don't know what to expect. Cary made a huge difference in my experience. He was transparent, patient, responsive, and helped me understand what was happening every step of the way. What I appreciated most was that I never felt like I was just another transaction. When I had questions or concerns, Cary was there to explain things and help keep the process moving. I always felt that I could reach out and get an honest answer. Buying a home is one of the biggest financial decisions a person can make, and having a lender you can trust matters tremendously. I am now officially a homeowner, and I am truly grateful for Cary's guidance and support throughout this journey. If you're nervous about buying a home or don't know where to start, I absolutely recommend reaching out to Cary. He will help guide you through the process and make sure you understand what is happening along the way. Thank you, Cary, for helping my family and me get to this moment. I will gladly recommend you to anyone I know who is looking to purchase a home.

Carey was always there when I didn't understand something. He went above and beyond to help make…read moreour dream come true. He never made me feel like I was bothering him and never was frustrated. It was a pleasure working with him and I would highly recommend him. He's very nice and friendly as well,which always makes it a pleasure to work with when times can be very stressful.

The most unethical place I have ever done business with. They kept promising me they could do…read morebetter then my previous broker and kept telling me to wait that rates would come down. Well they didn't and they did not lock in my rate until 5 days before closing on a 45 day escrow. Why they didn't lock in 3 days after opening escrow like they're supposed to is beyond me. I should've listen to my gut and gone with my broker. In the end I ended up having to buy down the rate and I still got screwed with a higher rate. I highly recommend looking elsewhere.

I highly recommend Scott Shimamoto as a lender! I had the privilege of working with him on my last…read moretransaction. He is one of the hardest working guys I know. He was able to pre approve my clients and get my loan funded on time. He was very professional and has a great personality that puts you at ease, at such a stressful time for some clients. Thank you Scott!

As a first time homebuyer, Keith was so kind and knowledgeable helping me navigate and understand…read moreall the complexity of purchasing a home. I highly recommend partnering with him for lending needs! He has been very responsive, experienced, objective with me through this process.

As a Realtor it is very important for me to be able to refer my clients to a lender that has the…read moresame level of customer service and expertise as I have. Keith always treats my clients with top notch service and makes me look good for referring him to them. Keith has done lots of loans for my clients and neither my clients nor I have ever had a bad experience, it has always been great! If you are looking to buy a home Keith is the lender to go with! You will be very happy!!

These guys are the best and the fittest in all of Inland Empire. So far, Jose Luis and his Team…read moreprocessed two loans for me. Both times, the entire process was smooth and easy. They will get you the best deal in the market, and explain the whole process step by step. I recommend them 100%.

Top Tier Service from Start to Finish - Thank You, Jose!…read more Working with Jose to secure my mortgage loan was an outstanding experience. From the very beginning, he was welcoming, professional, and incredibly easy to talk to. Jose made a complicated process feel simple with his clear communication, fast turnaround, and above-and-beyond attitude. He was always available--whether it was answering the phone right away or promptly calling me back. No question ever felt like too much, and no task was ever too difficult. He jumped through every hoop necessary to help me close on my home, and he did it all with grace and speed. What truly stood out was how personal and genuine he made the experience. On the day my home officially closed, Jose actually came out to the house to meet me in person. Really speaks to his character and care for his clients. If you're looking for someone who will go the extra mile (and then some), who communicates clearly, and who gets the job done fast--Jose is the one you want on your side. I'm so grateful for his help during such a huge milestone in my life.

Eric and his team are amazing. I have refinanced my two homes with him and it was a great…read moreexperience. There were hiccups that came up with underwriting and his team was always on top of it. He was honest from the beginning and everything he promised took place. I would definitely recommend GEM Mortgage.

Wow! Way better than going to Wells Fargo. Super nice people and very knowledgeable. Answered all…read moremy questions, kept me updated the whole time. Nice email communication and phone service is excellent. Highly recommend.

Eddie Ornelas, helped me with my home refinance and was a pleasure to work with. He was thorough,…read morepatient, quick and super knowledgeable. I had previously done a refinance that took a very long time and was very frustrating; however, this experience was not nearly as long and dreadful. Not only did he keep me informed every step of the way, but he also helped to educate me on refinancing and home ownership. The fact that he took the time to explain things to me, and ensure that I was comfortable with the process, made me really appreciate working with him. Home refinancing is sometimes such a burden, and an overwhelming process, but it helps to have a loan officer who not only knows what he is doing but makes sure you do, and tries to get you through the process as quickly and as efficiently as possible. I've referred several friends and family to him since!

I had a pretty much painless first home-buying experience, and believe that it was the direct…read moreresult of the exceptional service and guidance I received from Eddie. I worked with him over a period of about 10 months, at first connecting to do some research and ask some prelim questions, then the pre-approval process, and ultimately the final loan when I decided on a property. At each step, he was patient with my questions and never once made me feel foolish for asking even the most basic things (a stark contrast to my experience with other people through the overall buying process). He always went the extra mile to make sure I understood everything that was coming my way, provided guidance and support at every step, and was always an email or phone call away. I especially appreciated that he took the time to talk me through the overall buying process on several occasions (major milestones, next steps etc., even outside of just the loan process) and always made an effort to keep me in the loop, so I never felt concerned about how the process was moving along. By the time I signed my final loan docs, I felt confident and prepared, which was helped even more by Eddie taking the time to jump on the phone with me that night for a final walk-through and pep talk to calm down my jitters. Overall, just a really great experience, and definitely someone I'd want to work with again if any loan needs come up the future. 100% recommend!

I was trying to finance my house and I was having a very hard time finding the right broker,…read moresomebody we can trust but then through some recommendation somebody recommend us to go to Gerry from American national mortgage and he did an awesome job he was very honest very professional he help us through all the paperwork explain everything and he save us some money I will refer him to all of my friends and family thank you very much and thank you Yelp.

We just bought our home in Victorville. All i got to say is that Gerry is the man! He helped us out…read morethrough every step of the way. This is our first home and we can honestly say it was a great experience having him with us. Very down to earth man. He made us feel as if we were all a family. Great work, recommending all of our family and friends to this man. Look no where else , our family highly recommend this guy!