My wife and I were impressed with the level of service provided by Agent Doug Hoch. He went above…read moreand beyond to help us through the insurance process and his follow-through saved us a lot of stress when the insurance company made a mistake. He is thorough and knowledgeable - Very good at what he does!

We've been with Steckler agency for more than 10 years. Both Tom and Adam Mitchell have proactively…read morehelped us get better coverage and better rates. Fully recommend them.

I cannot say enough about Joy DenHouter and staff at SourceOne Insurance. Joy has gone the extra…read moremile for my family and I during an extremely complicated situation. Her knowledge of the insurance world combined with being an attorney has made her an invaluable resource. We have felt more like family than customers. Highest recommendation possible.

Great small town bank with exceptional service!read more

Jordan, Ethan, and Grace are amazing! The guys saved us almost $2k/ year (switching from American…read moreFamily)!! They are knowledgeable and patient, working up different quotes as needed and explaining everything. And Grace, the Customer Service Manager, was always available to answer questions and help with the account. She even personally helped us navigate the app!

Had her do my taxes. She did them, which is fine. The problem is I forgot a tax form (I forgot…read moreabout it because it was never mailed to me) but I reached out to her to get a correction for my taxes. She said she would do it. Provided all the info to her, then proceeded to never reply to me again and never confirming to me if she ever put the tax form in. Reached out to her for MONTHS, yet no response what so ever. Offered to pay if there was payment required for her services. Still nothing, I just wanted it done because not filing something is a huge deal with the IRS. She didn't provide any info at the beginning of what I need to bring or have ready, nothing. Price is fine, she did the taxes but her prep for customers and customer service is quite poor. Seems to barely read her emails and barely responds and when she does it's days or even weeks late. This is poor customer service and could lead me to legal issues with the IRS if she said she would do it then proceeded not to do it. I have no idea. She never confirmed or replied to me, so safe to say she probably didn't since she didn't ask for payment even though she said she would and I provided her the docs.

Shelly is incredible! She does my entire family's taxes and we couldn't be happier. She is very…read morenice and competent. You can tell she knows what she's doing and she does a good job at it. Her services are very affordable and she provides you with a work up of the things she's done with all the information you need. She's always available for any questions you have an reply's to you in a timely fashion.

The staff at our local branch is great! They are always helpful and friendly. Great bank with great…read morecustomer service!