My mom always gets the best care when she goes there, especially since she has dementia. All my…read morequestions are answered by the staff who are very helpful and supportive.

My family member was checked into a room that had blood on the bed, door handles and in the…read morebathroom. I have pictures. I guess based on what I am reading here, the best thing to do is file a complaint with the State. Clearly LVH and Jefferson are not taking these complaints seriously.

Addressing Labor & Delivery and Post Partum portion of the hospital…read more 1: Respecting request We asked for them to not do a few things and they did the complete opposite. To go into further detail 1) We requested for them to not give our child "sugar water" but they did so without asking permission or even addressing us the parents. 2) We asked for them to not give the mother anything else besides the epidural but then they decided to hook up "oxyTocin" without asking for consent or even making it known that they were going to. 3) A big subject that we requested was that there be no students in the room or doing anything operational wise. Which then they proceeded to have a student not only do the insertion of the epidural but they also were coming in and out to observe and help. And that is just 3 of the 6 things that we requested 2: Lying When we asked for me, "the dad" to be able to oversee the circumcision they told me that I was unable to because they didn't permit it, but then the surgeon that was going to be doing the operation then told me that yes I could and allowed me. While they did keep things sterilized and were pretty accommodating at times overall if you ask me I would not recommend going there to give birth

They suck. Had a 6 pm appointment for a routine test. Got there before 6pm, checked in and…read morewaited. At 6:15 I had to go the front desk to inquire. She did nothing except say maybe they had an emergency. Usual BS excuse. At 6:45 went back to desk and that's when she took the supreme effort and called the tester and said they have no idea how long I would have wait. THIS HOSPITAL SUCKS!! If I didn't ask they would have let me sit there for days!!!

Very kind staff and also very knowledgeable. They were all very good to my mother. No complaints.read more

they still do electric shock therapy. This is embarrassing and so dated how can they do such a…read morething that is literally injuring and damaging the brains of patience and very out of date there is so many better options and you guys choose to shock peoples brains so they become vegetables.

If you have to do the hospital thing at LVHN for whatever reason this is the place you want to…read moregoing to. It's sooo much less chaotic and ridiculous than Cedar Crest in every possible way. I despise all the Yelp lemmings who use this term but here are a few pro tips to help you with your Muhlenberg experience. * Patient parking here at times is still an issue. Not an issue like at Cedar Crest but if you come during the day on weekdays unless you trust your car to the valet staff expect to walk a bit. Too many people camp out in the Health Spectrum Pharmacy spaces for hours and too many staff park wherever even though they have designated areas. Security supposedly is tough on the enforcement front against that type of stuff but trust me, in reality, they're not. * Way too many people come to the ER here for a bunch of total nonsense which causes wait times to balloon. Next door there is an ExpressCare location which is in essence LVHN's version of a Patient First or an EmergiCenter. Of course the downside to the ExpressCare versus the other two would be the significantly shorter hours. The upside would be the non-existent wait because everyone is running to the ER for the sniffles. I've done the ExpressCare thing now three times in the past two years and I've never waited to be seen more than ten minutes. * Speaking of the ExpressCare, another great end around versus waiting hours in the ER is if you're coming for some kind of testing or imaging is to either first go to your PCP and get a scrip or go to the ExpressCare and get a scrip then you can head up to the Diagnostic Care Center on the 2nd floor and more or less have little to no wait versus camping out in the ER for hours for something like an X-Ray. * Last thing would be compared to the miserable experience you're almost certain to have if you get a scrip filled at the Health Spectrum Pharmacy at Cedar Crest, the staff here is beyond great and the wait is never bad. Good spot overall and things indeed are run far more efficiently and smoothly. Definitely come here versus Cedar Crest.

Do not bring your loved one to this hospital!!!! We brought our mother in for a kidney stone and…read moreshe never came home, we lost her on mother's day. We were told initially the kidney stone was all they found during testing. (I realize these are painful) Over the next few days she became more & more confused & we were told she had sepsis. Then a day later we were told she had a mass. The way she cried out in pain for an hour at a time, screaming "God help me" , we had to chase the staff down to get her pain meds and still had to wait an hour. Would a doctor let their own mother scream in pain for an hour? This happened 3 times!!! I was holding my mother's hand by her bedside to console her & the cleaning lady that came in to clean the floor demanded I sit down so she could clean, I'm worried about my mother's life, I'm sure the floor can wait. My friend looked at me like did she really just say that?!?! When we decided hospice was the next choice we had a friend who advocated for us to go to the St Luke's Hospice house. We had a meeting with the doctor & palliative care staff, they really didn't answer any of our questions. When asked why my mother is now passing away from a kidney stone, their answer was a multitude of reasons. Very vague. She had to stay there yet overnight because of transportation purposes. We were told they would keep her comfortable every 2 hours with pain meds. I didn't want to leave her, but i needed to go home to get a few hours of sleep. I came back at 8 am and found her with a mouth full of mucus she was choking on as she was trying to yell out in pain. I asked the nurse when she had her pain meds last and the response was "i think at 4:00 am". What?!?!?? I think???? I had to ask to have her mouth suctioned out and it took over 20 min to a half hour until they came in to help . These are the final memories that will always haunt us. I do have to give the credit where it's due, we had several amazing nurses who sincerely care about their patients. They were amazing. But I will never step foot in this hospital again.

My recent visit in Bethlehem was with Jacie, Rafel, Erin, and Dr. Adriana Mendez Suarez…read more First-class service all the way around and made me feel comfortable through the entire process. I've been to 5 different locations over 10 years and each one has been exceptional in services, personnel, and aesthetics. MyChart is by far the easiest and quickest update patient system ever. Kudos.

My daughter had an arthrogram today, which involves an injection with lidocaine and then another…read moreinjection with the dye liquid. Jackie (the injector) and her x-ray assistant were both absolutely amazing with her. They went above and beyond to make my daughter comfortable by chatting with her about her and explaining everything. My daughter to scared and crying but they continued to console her and used techniques to make her less anxious. I highly recommend this staff for any kids or even adults needing this treatment. My daughter said to me, "I REALLY like her!!!" As we got into the mri department.

Having now moved to their new location on easton the offices are beautifully high tech. I've been…read morewith them for two years now and they never let me down. If I'm not feeling well I can get in to see the doctor that day unless they are booked with no cancellations. But now with the larger building its just like a hospital. Love it and my doctor.

Where do I begin: -…read moreUnprofessional - Unorganized - Unappealing - Chaotic Coordinated Health is by far one of the scariest places to go get treatment, I would not bring a gerbil to this place for care. Their doctors look like they were taken due to being left on the scrap heap by other institutions, the office and clinic staff have the intelligence and professionalism of a bug and the billing practices and ability to get any questions answered by staff inside or outside the clinic are pathetic and borderline criminal. Do not go here for treatment, better off repairing your own fracture or going to a hospital - they market themselves as a "hospital" they are not - how they are still in business defies logic. Brought my daughter after a sports injury, was nothing but endless appointments without any definitive diagnosis or logic and billing for services not rendered - watch the billing, they pull some sneaky stuff. RUN, RUN, RUN Word on the street is the corporate office has more turnover then a spinning front entrance door - toxic work environment that is run by a band of clueless mouthpieces. Protect yourself and your family - drive on by.....

The customer service is non existent you can' treach anyone except pay a bill, Then you get someone…read morefor your money. I have tried to got someone for 10 days, I leave a voice message ,They said we will call in 24 to 48 hours. I Think they meant 24 to 48 days.

Parking is valet, because of the location, there is no parking. No one was there. All the valet…read morecurbside spots were taken. We had to double park, then go into the building and search out someone who knew something about the parking. No big deal. They had to bring in 3 different carts of equipment to get my husbands vitals. the first two sets of equipment didn't work. Again, everyone is short staffed, right? The equipment the surgeon requested months in advance, and that was required for the surgery we were there for, wasn't on the premises. The surgeon had to rearrange his schedule while they hunted it down and got it to the hospital. After getting up at the crack of dawn, and not eating, when hubs finally went into surgery just before 2pm, there was no food available in the facility. I had to walk over to the fairgrounds. I can't think of anything that went right. It would have all been ok if the surgery gone well, but I believe the surgeon was unduly stressed by the lack of support by the facility. Unless they make significant changes, I'd say steer clear of this hospital.

Went there for an ultrasound and my car got hit in the parking lot. I spoke with security and they…read moreclaimed that they would check cameras and get back to me, but never gave me any information. And yet the Cedar Crest location has security vehicles all over the campus, but this one in center city, which actually *needs* the security doesn't? Park at your own risk.

We had a family member having major surgery at this facility. We were all very nervous at the…read morebeginning. What great doctors, nurses , the doctor had a wonderful bedside matters. Any questions we had , answered us without any doubt and even called to make sure we didn't have any further questions after the surgery. Made a scary situation for us, more comfortable. Facility very clean.

They are terrified of the DEA. Had a good experience in the Easton Campus ER when I had an…read moreinfection but their Family Practice is sadly lacking.