If I could give Dr. McKernan and his nurse less than 1 star I would. If you are looking for a…read morephysician and a staff who care about their patients, Dr. McKernan's office is NOT where you will find it. Without going into all of the details, they are the most uncaring, unprofessional, unsympathetic people I know. They interacted with my mother without any sympathy or empathy to her chronic back pain she's been dealing with since she injured her back as a teenager. His nurse went so far as to calling her names and telling my mother, SHE made the decision my mother didn't need to speak to Dr. McKernan after repeatedly calling his office for him to return her call. Dr. McKernan changed my mother's treatment from the regiment she was on for years with her pain management doctor in Dallas. When it didn't work, he ignored her calls asking to be put back on the treatment she was previously on. After waiting nearly a week, Dr. McKernan finally called, he finally called from a blocked number, not a BS&W number. Due to the number of spam calls we all get, she didn't answer the call and missed speaking with him. His voicemail was neither compassionate or consoling and stated that he would not continue the treatment she had been on for years even though it worked because he dislikes the drug. He continued by telling her the prescription she was on should give her enough time to find another physician. My mother tried to reach Dr. McKernan again for several days. On March 4, 2022, she received a call from his nurse who was abusive, rude, and very unprofessional. I personally tried to reach Dr. McKernan several times without success. After numerous repeated calls, I finally spoke to Dr. McKernan who again was unsympathetic to my mother's pain (a great quality to have in a pain management doctor) and refused to continue the treatment that had been working for years. He told me that she needed to find another physician. I called administration to file a complaint and spoke to a Ms. Deavea McMurry, who, too, was extremely unprofessional and even more uncaring. Stating to me repeatedly "My job is just to take the complaint...". I asked to speak her boss, a Mr. Bill Selby, who's number rolls straight to voicemail. Mr. Selby and I finally spoke regarding the very uncaring, unprofessional and abusive behavior of Dr. McKernan, his nurse, and Ms. McMurry. He asked me on 3/8/2022 to give him a few days to look into this matter and he would get back in touch with me. As seems to be the norm for BS&W, he never called back! I reached out to him over a week later, again having to leave a voicemail. When he returned my call, he state the formal apology I sought from Dr. McKernan and his nurse was "not going to happen" because "we just don't do that.". I was shocked! A doctor, a nurse and an administrator in the COMPLAINT department treats a patient with total lack of care, respect or humility, much less any empathy for the patient's pain and medical condition and the hospital's stance is "we don't apologize"!! Sidenote: My mother's previous pain management doctor, her pharmacist and another local medical advisor all disagree with how Dr. McKernan handled my mother's treatment. Her previous doctor going as far as saying "[Dr. McKernan] has eased all of the work we accomplished over years.". Yet, Dr. McKernan, his nurse who called an 81 year, 4'11", 110lbs woman names and refuse to apologize for their appalling behavior.

Soooo....Scott & White. I went to S&W a number of times while here for undergrad several years ago…read moreand wasn't terribly impressed, and things are about the same as they've always been. Demi-professionalism everywhere, frequently resorting to treating the symptoms of things instead of searching out and healing the root cause, and just a general sense of lackluster service and care. However, I did find a GP here I think I like. Dr. Anne Marie Eschberger was professional, efficient, smart, and just engaged enough to keep up a conversation and answer all my questions with patience, and just clinical enough so when it came time to do some otherwise embarrassing exams, I didn't feel awkward. Perfect. She earns 4-5 stars from me, honestly, but as usual, my overall experience at S&W ranged from "meh" to quietly laughing to myself as I witnessed some barely professional behavior from nurses and general staff. St. Joseph's staff tends to be a lot warmer and more efficient, so I usually prefer to go there, but I think I'll keep coming to Dr. Eschberger as my GP.

if he lived on a fixed income or are in a hard spot, this clinic provides excellent services with…read moreknowledgeable staff. I've been going for approximately three months and have not had anything but success! H/T to Dr. Nicowala

Awful service. Get ready to never get a phone call back. Receptionists needs to get fired.read more

Excellent front staff, excellent blood draw techs. And I love Dr. Borroni. He is thorough,…read moreprofessional, and does his job well. Miles different from the cruddy medical care I used to get. I recommend this place.

BSW business office is staffed by idiots! I had a claim that was serviced paid by Humana and due…read moreto a failure of BSW to bill all items, resulted in me getting billed by BSW for over a $1000. With every bill I called both BSC and Humana and even worked a three way call for them to resole the payments. I just received a notice that BSW had turned over my bill for collection. The BSW reps were trying to get the bill finalized in conversations with me, but turned it over to collection regardless. Since BSW turned the fees over to a collection agency instead of working with Humana, they just set themselves up to only receive 50% or less of the payment because of the fees typically charged by collection agencies. The CFO must be a total idiot and not understand how to make money.....

I have only utmost respect for the practices counselor Mr . Moran . He is truly God sentread more

I am a Heart Failure Patient and every time I go to see this Doctor she changes my medications…read morewithout discussing it with me. She always forgets to call in my prescriptions and I spend the next week or 2 trying to get my prescriptions straitened out and get them called in. Then when it is time to refill my prescriptions she requires that I come back in and see her again and it all starts over again. This is how she is scamming Medicaid for every penny she can get. Every time I go in for an appointment it takes at least 4 hours past my appointment time. When she does come in she looks like she is on something. This Clinic needs to be investigated by the State Medical Board. This Doctor needs to have her license pulled before she causes someone serious harm. When I complained to her office manager about how her forgetting to call in prescriptions was an ongoing problem I was told they would no longer see me and they refused to call in the Prescriptions for Medications I have to have to survive. If you want a Doctor that will provide the services you need, do not go to this one.

Central Texas Endoscopy Center in Bryan provides world class customer service. All of the staff is…read morededicated to making the patient feel comfortable and to provide ample communication from start to finish.

From the front desk team through discharge, Dr. Pham and the team at Central Texas Endoscopy were…read moreprofessional, polite and patient. In a situation when my husband needed their expertise, they were there for him. With an ominous potential diagnosis, he was cared for with the greatest compassion and within a few days. Highly recommend this amazing group of medical and healthcare providers for all gastric needs. You will greatly benefit. Brenda Putz

I can't believe the bill was $1600 and I was not even seen by the Dr…read more A pulled back muscle or pinched nerve causing severe pain was given some muscle relaxers for $1600 come on people, they mentioned they have competitive prices well they sure are comp for the highest price! I am upset with the service provided here. This visit was so un professional.

The triage nurse and doctor at the College Station St. Joseph ER neglected to listen to my symptoms…read moreand decided to treat a non-emergent pre-existing condition. Their egregious errors in my symptoms led to numerous unnecessary and very costly out-of-pocket tests. I've tried on a number of occasions to resolve this situation directly with the hospital to no avail. The hospital administrators seem willing to side only with its staff out of a desire to get its money and check off a box rather than admit that it made a mistake in running needless tests.

Great care, the doctors here are very nice and knowledgeable. However there can be long wait times.read more

Excellent doctor! Takes his time and is very thorough. Highly recommend! Your appointment time is…read morethe time you see the Doctor.

From the owner: Dr. Richard Morgan specializes in care of the patient with Chronic Kidney Disease, Acute Renal…read moreFailure, uncontrolled HTN and uncontrolled Diabetes, Autoimmune Disorders, Hemodialysis, Peritoneal Dialysis and Home Dialysis.