Was traveling back from Fort Lauderdale to St Petersburg with my dog and boyfriend & my dog started…read moreshowing symptoms he was very unwell. The closest spot outside of alligator alley was this office and we were able to get him there just in time, as his stomach had flipped and he had to have emergency surgery. The staff was so kind and responsive to his situation, they kept me updated and comforted during everything. As you know, our dogs are our babies and they took the best care of him. Kai is now on a car ride home sleeping and doing so well. So grateful for them and their staff

We have used this Vet practice for a number of years. We…read morehave a dog that has a heart condition and needs an Echocardiogram every 18 months. Throughout our journey we have always been treated with respect and care, have been provided full details on his condition and everyone from the front desk to the Cardiologists have been incredible compassionate and knowledgeable I am so thankful that there is a Specialty Veterinary practice within 2 hours of my home!

Vet was very polite and friendly…read more Went here because of the 'Free checkup" coupon found in any flier to use on a stray cat that I found and wished to have spayed to prevent her from making more homeless kitties out in the world... $80 later, (WITH my coupon.-the secretary looked well-versed over the surprise I exclaimed at the price) , they had looked up her butt for worms, taken a blood sample, and told me to ''make another appointment' to have her fixed. Uh huh. "Free" check up my crack....

Was very unhappy with this vet. Horrid, horrid high prices. Charged me…read more Four times as much for eye meds than I paid back home for. Does not know how to handle animals. Kept asking me to leave room which I would not. Will never go there again. Worst experience at a vets and I've had pets for 50 years. Definitely would not recommend to anyone.

Beautiful clean facility! It was quiet when I came And my…read morepup got lots of hands on attention. He loved the lady who worked at the front :) I felt the communication was clear and thankfully it was nothing serious for my dog. The staff really made me feel at ease and walked me through my options.

Our experience With KindVet of Sarasota has been fantastic! Jenny has not only been professional…read moreand pleasant but she genuinely cares about us and our precious "Q" (our Blue Merrill Golden Doodle). We pass a lot of Veterinarian's offices going to Sarasota but it is well worth the drive! Thanks again Jenny!! Tom, Lisa & Q

I had a very frustrating and disappointing experience at Pet Emergency and Referral Center…read more I came in specifically because my primary vet does not have a CT scan machine, and my 80 lb dog has a growth on his chest that needed imaging. When I checked in, I clearly explained that I was there for a CT scan. The younger staff member at the front desk was polite and checked me in without issue. After waiting, I was seen by Dr. Jessica Martin. She checked my dog's vitals and examined the mass, then confirmed that he would need a CT scan--which is exactly what my primary vet had already told me, and the reason I came in. However, she then informed me that their CT machine cannot accommodate a dog of my size and recommended I go elsewhere. This was extremely frustrating, as it could have been addressed before I was checked in, given that I clearly stated my reason for visiting. The situation became worse at checkout. I was told I needed to pay for the visit, which I questioned since I came in for a CT scan that could not be performed. The younger front desk staff member understood my concern, but another employee, Gretchen, intervened. During the discussion, Gretchen told me that I had not said I needed a CT scan when I checked in, and even stated that if I had said that, it would be a different situation regarding the bill. At that point, the staff member who originally checked me in overheard and confirmed that I did clearly say I needed a CT scan. Despite this, Gretchen immediately reversed course and stated that it didn't matter, that a consultation was done, and that payment was still required. This contradiction was frustrating and made the interaction feel dismissive and unfair. While a brief exam was performed, it ultimately resulted in the same conclusion I already had, without providing the service I came in for. Better communication upfront could have avoided this entire situation. I also want to specifically note the conduct of Gretchen at the front desk. Her tone was dismissive and argumentative, and her inconsistent statements during the interaction only added to the frustration. This reflects poorly on the professionalism and customer care at this facility. I would not recommend this location based on my experience.

This is our second visit in my beloved Service dog's life. It was discovered on Aug 8 (over 3…read moremonths ago) my dog has Hemangiosarcoma cancer. Living in NC we were able to get her enrolled in the Yale Canine Cancer trial. We drove to Richmond VA several times for those special vaccine treatments and needed to find an Oncologist in FL who would work with us. This has been a scary tightrope of hope in this long road to goodbye to my best life partner. I sent the other DVM files ahead of time so PERC could be prepared but wasn't expecting they would've actually thoroughly reviewed and checked all that. It was volumes! From the moment I walked in the very talented and skilled Nicole greeted me in a private room with my dog. Today, our second visit to thoroughly update the ultrasounds and X-rays, I could t help but cry with relief that Nicole is thoroughly familiar with the volumes of documentation and my dog's particular case. This is such a hard struggle to do by myself, but I truly feel the team of Dr. Zaidi and Nicole mean my dog is in the caring hands of people who are as concerned about her as I am. We hope to be able to continue for the entire season with this wonderful Specialty Veterinarian Practice. They remember the details of complicated cases and they truly care with compassion for the humans as well. Most highly recommended ! I'm so glad we discovered this board certified Dr Bushra Zaidi and her excellent facility in here South Florida.

I had such a great experience here! Dr. Perez was amazing--very knowledgeable, patient, and…read moregenuinely took the time to figure out what was going on with my dog. After going to multiple vets without getting clear answers, it was such a relief to finally feel like someone really listened and knew how to help. Frida, the vet assistant, was also incredibly sweet, caring, and helpful throughout the entire visit. They both made me and my dog feel so comfortable and well taken care of. The prices were also very reasonable compared to other places I've been. I'm so happy I found this office and will definitely be bringing my dog back. Highly recommend Dr. Perez and Frida!

I adore my animals and I'm very picky about where I take them for healthcare. Last year I lost my…read moredog to liver cancer. With a very poor life expectancy after diagnosis, we moved to Miami and needed to find a new veterinarian for her. We were blessed to find this practice and Dr. Michael. The loving Care he was provided did not just prolong her life, it helped prolong her happy and enjoyable life as long as possible. It also helped us prepare to know when going on was not an option. The incredible compassion shown through their care was over the top superb. My most recent visit was to bring my new baby and for spaying. As always, the medical skill and compassion was remarkable. I am comforted to know that my dog's health is being overseen by Dr. Michael. There is one problem with this practice that I do need to call out. I'm a busy person and don't always have time to wait. I understand when I come in for emergency care that there will be a wait, depending on the other other appointments and emergencies being taken care of, but when I bring my dog in for scheduled spaying to drop her off and then return at the time that they tell me to pick her up I do not expect to have over an hour wait in the waiting room. But I did in the morning and then again in the afternoon. Having run a medical practice of my own for decades, I know the importance of valuing other people's time and feel that they do not value mine as well as they could. This is my only complaint, but it is not a small one. I will of course tolerate the wait because of my trust in Dr. Michael but feel that this is something they should work on by having systems in place to prevent weight time when it is unnecessary. I highly recommend this practice for the quality of Care but be prepared for the long wait times.

My dog suffered a deep laceration on his back paw, and Suncoast Veterinary Emergency Center took…read moreamazing care of him. Dr. Swisher was knowledgeable, kind, and made me feel at ease. The vet techs were also terrific. They did wonderful job of bandaging his wound and clear gave me clear instructions. The clinic is clean, comfortable, and conveniently located on the 41 directly across from The Landings. The ER is not a trip any pet owner wants to make, but if you need emergency care, I highly recommend them.

Run don't walk away from this scam outfit. Brought my cat in and they said she needed a blood…read moretransfusion and a plasma transfusion. My precious Lady died anyway and they left me with a 6 thousand dollar bill which they conveniently put on a 'Care Credit' account. All they care about is money and they don't care about animals at all. They should be put out of business. Mackenzie Davis

We brought our dachshund, Opie, to the ER unexpectedly and had such a positive experience…read more Elizabeth Sigman and the entire staff were incredibly professional, compassionate, and calm during a stressful time. They never pushed invasive measures -- instead, they clearly explained all options and allowed my family to make the best decision for our dog. As someone in healthcare, I truly appreciated their respect for shared decision-making. Highly recommend if you ever need emergency care for your pet. We're so grateful for the care Opie received.

We just had to take our poor girl in as she was suffering. It was 2:00 am. The team was caring and…read morecompassionate. The procedure was very quick and they gave us unhurried time to grieve. Unfortunate that we had to go there, but in the end it was the right choice.

You never expect to need emergency vet care on vacation . We are so impressed with the care here ,…read morethe timeliness of the care and the reasonable cost , they saved the day and saved our babies . We have 2 doodles who get into things they shouldn't , this time the trash and one ingested feminine products. They were caught in the act and we don't know which one was the culprit or both , after quick x rays we figured it out and vomiting induced to save the day , so happy for the care we received and the compassion of the staff . They are the best !!

These are excellent and trustworthy people here at Keys Animal ER. They were there for us and our…read moreCaviler Olive when it counted. The young lady at the front desk , the vet techs and Doctor Jason were the absolute best. They got us right in, saw our furry friend, made a plan and nailed it perfectly. You guys and girls are the best. From my family to yours, thank you!

Amazing clinic! The vets and techs are very informative and kind. You can tell they care about the…read moreanimals that they are helping. They also provided very detailed notes on the procedure, aftercare, and medications. Great experience, would definitely recommend this hospital.

If you care about your animal, do not go to this hospital. They do not care about your animals…read more They just asked for more money over and over again for a bill that mysteriously increases each time they see you and cannot give you a reason why they are increasing the price from the original quote. if you have senior in your family, do not take them there they especially pray on the elderly.

Absolutely recommend this Animal Hospital. Caring, loving attention to your animal. My Cooper loves…read moreit here Not only the love they have for your animal but the medical care is great . Thoughtful Vet in treatment and prescribing medicine. Not brushing off your concerns either. Recommend highly!

Maybe a tiny bit on the pricey side but we received remarkable expert care and I came away feeling…read morevery confident in their assessment of my senior citizen dog's health (he's 16). Everyone was friendly and welcoming. They managed to deal with our dog who can be nippy at times with no fuss. They explained everything clearly and gave us options without any hard upsell. Their advice was realistic considering our dog's age and I really appreciated that. We got shots, medication, and blood testing done.