We have used this Vet practice for a number of years. We…read morehave a dog that has a heart condition and needs an Echocardiogram every 18 months. Throughout our journey we have always been treated with respect and care, have been provided full details on his condition and everyone from the front desk to the Cardiologists have been incredible compassionate and knowledgeable I am so thankful that there is a Specialty Veterinary practice within 2 hours of my home!

I've never seen my dog so traumatized..This place had no air flow - hot as hell, fleas flying…read morearound. Tackle my dog after 2 hours to take his blood pressure, then tell me it's elevated. My dog was so scared he released his anal glands. Now I get pay a groomer for my dog, clean, my clothes, car etc. My father went to Veterinary school, and They didn't follow procedure as his blood pressure should have been done in the first 15 minutes of the appointment. $1200 and they want him to come back for nothing. Literally nothing. I'll be making a formal complaint to their national headquarters office in CT and the board of certifications for Vet offices as this is a chain of hospitals across the country only interested in your $. The $200 deposit for an appointment should have been a dead giveaway. They did the same thing a couple years ago in their Estero location. If I knew they were affiliated I would have never come here. The CFO of this company bought a 22 million dollar office building in Westport CT. https://cwinvestmentpropertiesgroup.com/wp-content/uploads/2024/09/One-Gorham-Island-Rd-Westport-CT_Flyer_2024-.pdf Do you think he cares if your pet lives or dies? They want your $$$$$$

Vet was very polite and friendly…read more Went here because of the 'Free checkup" coupon found in any flier to use on a stray cat that I found and wished to have spayed to prevent her from making more homeless kitties out in the world... $80 later, (WITH my coupon.-the secretary looked well-versed over the surprise I exclaimed at the price) , they had looked up her butt for worms, taken a blood sample, and told me to ''make another appointment' to have her fixed. Uh huh. "Free" check up my crack....

Was very unhappy with this vet. Horrid, horrid high prices. Charged me…read more Four times as much for eye meds than I paid back home for. Does not know how to handle animals. Kept asking me to leave room which I would not. Will never go there again. Worst experience at a vets and I've had pets for 50 years. Definitely would not recommend to anyone.

Beautiful clean facility! It was quiet when I came And my…read morepup got lots of hands on attention. He loved the lady who worked at the front :) I felt the communication was clear and thankfully it was nothing serious for my dog. The staff really made me feel at ease and walked me through my options.

Our experience With KindVet of Sarasota has been fantastic! Jenny has not only been professional…read moreand pleasant but she genuinely cares about us and our precious "Q" (our Blue Merrill Golden Doodle). We pass a lot of Veterinarian's offices going to Sarasota but it is well worth the drive! Thanks again Jenny!! Tom, Lisa & Q

I had a very frustrating and disappointing experience at Pet Emergency and Referral Center…read more I came in specifically because my primary vet does not have a CT scan machine, and my 80 lb dog has a growth on his chest that needed imaging. When I checked in, I clearly explained that I was there for a CT scan. The younger staff member at the front desk was polite and checked me in without issue. After waiting, I was seen by Dr. Jessica Martin. She checked my dog's vitals and examined the mass, then confirmed that he would need a CT scan--which is exactly what my primary vet had already told me, and the reason I came in. However, she then informed me that their CT machine cannot accommodate a dog of my size and recommended I go elsewhere. This was extremely frustrating, as it could have been addressed before I was checked in, given that I clearly stated my reason for visiting. The situation became worse at checkout. I was told I needed to pay for the visit, which I questioned since I came in for a CT scan that could not be performed. The younger front desk staff member understood my concern, but another employee, Gretchen, intervened. During the discussion, Gretchen told me that I had not said I needed a CT scan when I checked in, and even stated that if I had said that, it would be a different situation regarding the bill. At that point, the staff member who originally checked me in overheard and confirmed that I did clearly say I needed a CT scan. Despite this, Gretchen immediately reversed course and stated that it didn't matter, that a consultation was done, and that payment was still required. This contradiction was frustrating and made the interaction feel dismissive and unfair. While a brief exam was performed, it ultimately resulted in the same conclusion I already had, without providing the service I came in for. Better communication upfront could have avoided this entire situation. I also want to specifically note the conduct of Gretchen at the front desk. Her tone was dismissive and argumentative, and her inconsistent statements during the interaction only added to the frustration. This reflects poorly on the professionalism and customer care at this facility. I would not recommend this location based on my experience.

This is our second visit in my beloved Service dog's life. It was discovered on Aug 8 (over 3…read moremonths ago) my dog has Hemangiosarcoma cancer. Living in NC we were able to get her enrolled in the Yale Canine Cancer trial. We drove to Richmond VA several times for those special vaccine treatments and needed to find an Oncologist in FL who would work with us. This has been a scary tightrope of hope in this long road to goodbye to my best life partner. I sent the other DVM files ahead of time so PERC could be prepared but wasn't expecting they would've actually thoroughly reviewed and checked all that. It was volumes! From the moment I walked in the very talented and skilled Nicole greeted me in a private room with my dog. Today, our second visit to thoroughly update the ultrasounds and X-rays, I could t help but cry with relief that Nicole is thoroughly familiar with the volumes of documentation and my dog's particular case. This is such a hard struggle to do by myself, but I truly feel the team of Dr. Zaidi and Nicole mean my dog is in the caring hands of people who are as concerned about her as I am. We hope to be able to continue for the entire season with this wonderful Specialty Veterinarian Practice. They remember the details of complicated cases and they truly care with compassion for the humans as well. Most highly recommended ! I'm so glad we discovered this board certified Dr Bushra Zaidi and her excellent facility in here South Florida.

I take my babies Frankie & Pixie to Town & Country and they always have the most pleasant…read moreexperience! The front staff is also very nice and helpful, even when there's a lot of people, which there always seems to be!

I adore my animals and I'm very picky about where I take them for healthcare. Last year I lost my…read moredog to liver cancer. With a very poor life expectancy after diagnosis, we moved to Miami and needed to find a new veterinarian for her. We were blessed to find this practice and Dr. Michael. The loving Care he was provided did not just prolong her life, it helped prolong her happy and enjoyable life as long as possible. It also helped us prepare to know when going on was not an option. The incredible compassion shown through their care was over the top superb. My most recent visit was to bring my new baby and for spaying. As always, the medical skill and compassion was remarkable. I am comforted to know that my dog's health is being overseen by Dr. Michael. There is one problem with this practice that I do need to call out. I'm a busy person and don't always have time to wait. I understand when I come in for emergency care that there will be a wait, depending on the other other appointments and emergencies being taken care of, but when I bring my dog in for scheduled spaying to drop her off and then return at the time that they tell me to pick her up I do not expect to have over an hour wait in the waiting room. But I did in the morning and then again in the afternoon. Having run a medical practice of my own for decades, I know the importance of valuing other people's time and feel that they do not value mine as well as they could. This is my only complaint, but it is not a small one. I will of course tolerate the wait because of my trust in Dr. Michael but feel that this is something they should work on by having systems in place to prevent weight time when it is unnecessary. I highly recommend this practice for the quality of Care but be prepared for the long wait times.

Dr. Smith, Kirsten, Rhonda, Tracy and Tammy were all fantastic! A kitty that I care for went into…read morediabetic crisis and was very critical. The staff brought her in immediately, the technician and vet called to discuss her initial exam and plan moving forward. She wouldn't have survived the day without the care she received from them. Is emergency veterinary care expensive - YES. Same as the human emergency room. Were they kind, patient, and willing to answer all of my questions? Absolutely. I would recommend bringing your pet here for exceptional care. Thank you Suncoast for making Petunia's owner and myself feel so comforted by the level of care she received.

Run don't walk away from this scam outfit. Brought my cat in and they said she needed a blood…read moretransfusion and a plasma transfusion. My precious Lady died anyway and they left me with a 6 thousand dollar bill which they conveniently put on a 'Care Credit' account. All they care about is money and they don't care about animals at all. They should be put out of business. Mackenzie Davis

AVOID!! Please go to a privately owned Veterinary, for the sake of your precious pet! Blue Pearl is…read morepart of one the largest companies in the world, MARS, (the candy company). They own over 2000 vet hospitals in the world and their doctors are paid more if they bill you more! Here's part of our story..... Our healthy 2.5-year-old dog Teddy was admitted to BluePearl Sarasota with seizures. Within an hour, while Teddy was alive in their hospital and we sat in the waiting room, BluePearl emailed us an iINVOICE FOR HIS CREMATION (I didn't see the email until 3 days later). The next afternoon, 2 veterinary specialists were called on the phone and both gave the same advice: start antibiotics and steroids if we could not afford the $6000 MRI. The recommended treatment was affordable. We could have done it that afternoon. But we were never told about the recommended treatment! For the next 18 hours, Teddy suffered terribly, frantic, adverse reaction to the drug he was on. His fever climbed to 105.9 degrees. He hadn't slept in over a day. He was disoriented, drooling, hyper-sensitive to every sound and touch -- and the treatment that would have helped him sat in his medical chart, undelivered to us and un-acted on by the vet covering his care, as well as the vet on the overnight shift. On Saturday morning, a different vet sat down, read the chart, saw what the specialists had recommended, and started the antibiotics and steroids. Within 90 minutes,Teddy fell asleep for the first time in 36 hours. Read the shocking information I found out and more about Teddy's Story at TeddysStory.com and share your story.

Walked in at 11pm with our Cavalier who was just miserable whining and crying and dragging herself…read moreeverywhere. It came on suddenly and as expected it was one of her glands. There was no one else there, they took her back right away, expressed the gland and we walked out within 20 minutes. The tech was just wonderful with her! It was the first time EVER we walked out without having to pay an arm and a leg at an emergency vet. They basically did it for free and she was back to her normal self and sound asleep on the ride home. Photo as my co-worker today. Thank you!!!!

Had an emergency visit to this hospital after my dog ate some Easter chocolates that my kids left…read moreout. It was the middle of the night on a rainy weekend and I expected the B team and mediocre service, if I was lucky. Bad enough that I had to drive with one hand through a heavy storm with one hand while I held the shaking dog with the other. All the while having my two little girls on speaker phone, crying because they thought they killed the dog. I arrived with white knuckles on my steering wheel hand and totally frazzled from the drive and freaking out, crying kids. Much to my pleasant surprise, the team at this hospital was top notch. They were attentive, professional, thorough and very empathetic. It was so good that I think I will have to shift my schedule and go there for regular visits. I cannot say a enough good things about them. Lastly, it was encouraging that after eveything, the bill for service was also reasonable. Well done night shift team! Thank you Date of service was April 11th, 2023

You never expect to need emergency vet care on vacation . We are so impressed with the care here ,…read morethe timeliness of the care and the reasonable cost , they saved the day and saved our babies . We have 2 doodles who get into things they shouldn't , this time the trash and one ingested feminine products. They were caught in the act and we don't know which one was the culprit or both , after quick x rays we figured it out and vomiting induced to save the day , so happy for the care we received and the compassion of the staff . They are the best !!

Dr Maria Vianna & Dr Jorg Bucheler are probably the two best Vets we have ever met. Since my…read morehusband is double boarded in Internal Medicine & Emergency Medicine he is somewhat familiar with medicine. ! A dog has similar protocol treatments . I first met Dr Bucheler 10 years ago in WPB when he diagnosed my sweet wheaten with PLE. I was devastated but listened to his game plan. She is now 11 and still thriving !! When I learned they were moving to PBG we were thrilled. Dr Vianna is his surgeon wife and if you live in the area you are quite lucky to have them on your side for any of your animals. They are both brilliant , compassion , caring & know the latest in treatments of your pet. Please don't hesitate to go there. I would never call anyone else in an emergency. Recently Allie got very sick &'Dr Vianna was there every step of the way. I don't know what I would have done without her. After all our pets are our babies. Thank you for having such a great caring hospital.

If you care about your animal, do not go to this hospital. They do not care about your animals…read more They just asked for more money over and over again for a bill that mysteriously increases each time they see you and cannot give you a reason why they are increasing the price from the original quote. if you have senior in your family, do not take them there they especially pray on the elderly.

Absolutely recommend this Animal Hospital. Caring, loving attention to your animal. My Cooper loves…read moreit here Not only the love they have for your animal but the medical care is great . Thoughtful Vet in treatment and prescribing medicine. Not brushing off your concerns either. Recommend highly!

Never a wait, always good advice, great vet services. Ask for Chewy pricing on meds and…read moresupplements.