Stellar Service January 2026…read more Long distance runners, we are 280 kms round trip away from the Collingwood Dealership. We have purchased our vehicles from them because of their friendly, honest Sales / Service team. We had a problem with our 2019 Toyota Highlander rear lift gate not functioning at all. We brought the vehicle in to have it repaired and the part was going to take a few days to come in. We where extremely happy when Trista Lawless provided us with a loaner vehicle while our vehicle was under repair, so the repair could be completed if the part arrived earlier. Tim the mechanic is great. He had the repair completed and explained what the issue was and the steps he took to repair it. Trista and Tim are our go to people when we require service. Top Notch! Tom and Donna R

Contacted this dealership for a 2024 tacoma. Shane Stoodley their sales person reach out to me.he…read morewas all nice in the beginning of the conversation until I mentioned we also inquire to other dealership knowing that this truck will be in high demand. After that he becomes RUDE a d very unprofessional saying ih " I will not engage on a bidding wars with other dealership ". Absolutely horrible. I will not be buying or recommending this dealership to anyone. Just an unpleasant experience over all.

Staff is friendly, but I don't recommend this place because lack of honest prices. I was comparing…read moreseveral prices and this place is by far over the top. Just paid 149 dollars for a safety check plus 10$ for the paperwork plus taxes and 50$ to adjust the dam.

A few years ago when it was time to get my first car, I did not have a lot of money to spend and…read morecertainly would not be able to afford a new car. The car I bought from Fletcher Motors was about nine years old, did not have perfect paint and of course needed repairs here and there over the years, but it lasted me about six or seven years before I finally had to let it go to the scrap yard. I have since been able to afford a new car, but if I had to buy a used car again, this is where I would go. If you are looking for a new or high-end car, go elsewhere. But if you are looking for an older and more affordable car in the Collingwood area, Fletcher's is the place to go.

If I could give this man 0 stars, that would be it. First off, I'm flat out gonna tell you he is…read moreracist. Myself, my husband and our friend came with us to go look at possible vehicle choices. He looked at us and must have had the assumption we were all in a relationship together & he says "well none of these will fit all of you, you need something big." We were looking for something spacious as me and my husband have 3 children at home. The whole interaction was awkward and his attitude is NASTY, constantly giving dirty looks (to my toddler that was present as well) Though there was quite a few options, I believe one or two out of the whole lot had a sold sign but told us to come back because he would be picking more vehicles up from the auction, we came back with cash in hand, my husband stepped out and asked him how much and he gave a price, we asked him when it could be ready like hello that's a question anyone is going to ask. This man says "I don't know, get someone else to take your money" like excuse me sir? We were trying to do business with this grumpy man, glad we did take our money elsewhere because regardless or the horrible things we heard about him, we still tired to give him the benefit of the doubt. Trust me do not go here

Hid important details about a vehicle which I had to find out from my insurance company and then…read moretried to trap me into a sale. Then I was told I had unlimited oil changes and other maintenance until a certain km level, but when I went to the get there service they claimed the 'fluids and lubricants' section of my warranty only applies to oil LEAKS. Very sneaky and underhanded. Do Not Trust

Owner through entitlement. Obnoxious attitude. Go to Barrie Chrysler for better deals, customer…read moreservice and interest rates.

Kevin Johnson and the Hanna Ford Service Dept Team were very helpful did excellent work on my 2014…read moreF150 repair. Excellent work and excellent service from the whole team. They were straight forward did their best to deliver value added at a reasonable price. thanks Kevin and team for the great work and empathy.

I appreciate having a dealership close to home, and the people at this one are very friendly and…read morehelpful. We have leased a car here, so I have dealt with the office staff, sales (Cameron - nicest sales person I have ever met), and the service reps. While I have had complications, I have never had a hassle - quite the contrary; this is a staff that wants to help. I will go back again, next lease.

They sold me a 2010 Chevy Impala with a bunch of problems with transmission, battery, alternater,…read moreand a some of the suspension never go to this dealer to buy a car they will sell you a lemon

Had my beauty 2009 BMW 535iX touring Krown rustproofed. Appointment made for 1:00 pm was right on…read moretime and i was out with a smile. Thank you

Sorry but your business will not last Running it by appointment only. Worst way to operate. Your…read moreservice before you moved was a lot better. Will never be back.You are a zero in rating. Before move you had an efficient friendly competent service. Not now. Waited 40 minutes no one came to talk to us. Dave Parker