I overall really liked it such nice staff the front desk lady was so polite to me! I just wanted…read moreto see if ford was right for me and it sure was me and my kiddos will love it! 10/10 definitely visit

I had an invitation to a special sale for previous customers but hadn't responded to it yet but…read moreseeing as I was in town I dropped in. I spent 20 minutes wandering the lot and then went into service to check on any recalls on my 2017 Explorer. I then went into the showroom where there was numerous sales people talking to one another and very few customers. After 10-15 minutes I then wandered back outside to look at more inventory. Not once in the entire time I was there did any individual say good morning or can I help you. I'm quite disappointed as I'm seriously looking at upgrading our Ford Platinum to a pickup truck but having second thoughts about where I deal .

I took my car in to check the AC, not only did the owner Sam do a quick job he also managed to…read morealmost certainly solve a power drain problem that has been plaguing me for years. The service was A+ and he saved me . They have moved from Barrie to Angus but I will definitely be returning

Ever since I got my first car, I've hated going to auto repair shops. Being a 30-something woman…read moreapparently makes me the prime demographic for wrench-wielding ripoff artists, because every single time I take my car in for work at one of the chains in town - even just an oil change or a tire swap - I'm solemnly informed that my vehicle is in urgent need of some pricey repair or another, and that I really need to authorize the work right away before it gets worse. I have no objections at all to preventative maintenance - my last vehicle racked up over 250,000km, and still ran smoothly when I sold it - but I do take offense to attempted scams. Gosh, really? My cabin air filter is dirty, and it's going to create a significant allergy risk until it's replaced? Funny, this model year of my car wasn't even *equipped* with a cabin air filter. It does not have a cabin air filter, it has never had a cabin air filter, and I've managed to keep breathing regardless. Seriously, do you think that having ovaries somehow prevents me from using Google? So, when my current commuter car informed me, in a monotonous drone, that it was in need of new front wheel bearings, I was really dreading having to take it in to the shop. When I was quoted over $500 for the repair by Transmutation King on Bayfield, I decided "Nope, that's enough, not putting up with this anymore, there's got to be another option." The other option, of course, is the near-mythological rarity, the unicorn of auto repair: an honest, independent, local mechanic. I quested through pages of search results, I read scores of reviews, I pestered friends and family for recommendations... and finally, I found it. The unicorn is real, and it lives in an unassuming little one-bay garage tucked behind a building on Huronia Road. Actually, there are two unicorns: one is named Mitch, and the other is Sam. Most of my interaction was with Mitch, and he was fantastic. I called on a Friday afternoon to schedule the appointment, and was told to drop it off first thing Monday morning. Mitch himself gave me a ride from the shop back to my house, then came and picked me up a few hours later when the car was ready. He apologized for it taking a bit longer than he had predicted: apparently the first set of bearings they unboxed had some minor imperfections, so they had to grab a new set. I had never heard a mechanic apologize for anything before, much less for taking the time to do a job properly! The quality of the repair was excellent - the new wheel bearings are smooth and silent, and they'll probably last as long as the rest of the car at this point. And the cost? $280 - slightly less than what Mitch had initially quoted me on the phone, and just over *half* what Transmutation King wanted for the same job. Sure, Homeland Auto Service didn't have a fancy 10-seat waiting room with Timbits and a Keurig... but they also didn't have any dishonest workers lying to pressure me into signing off on work my car didn't even need. Mitch was pleasant, professional, and efficient, he did good work, and his prices were extremely reasonable. I'll definitely be taking my car back to him the next time I need work done - and for once, I won't be dreading the experience.

Kevin Johnson and the Hanna Ford Service Dept Team were very helpful did excellent work on my 2014…read moreF150 repair. Excellent work and excellent service from the whole team. They were straight forward did their best to deliver value added at a reasonable price. thanks Kevin and team for the great work and empathy.

Fantastic speedy and onetime Tow truck service. My hired limo had engine failure on the freeway…read morecoming from Muskoka heading to Toronto Airport. Tow truck driver Gerry saved the day collecting the Navigator and taking us to the Ford dealership in Midway. Great service!

Stellar Service January 2026…read more Long distance runners, we are 280 kms round trip away from the Collingwood Dealership. We have purchased our vehicles from them because of their friendly, honest Sales / Service team. We had a problem with our 2019 Toyota Highlander rear lift gate not functioning at all. We brought the vehicle in to have it repaired and the part was going to take a few days to come in. We where extremely happy when Trista Lawless provided us with a loaner vehicle while our vehicle was under repair, so the repair could be completed if the part arrived earlier. Tim the mechanic is great. He had the repair completed and explained what the issue was and the steps he took to repair it. Trista and Tim are our go to people when we require service. Top Notch! Tom and Donna R

Contacted this dealership for a 2024 tacoma. Shane Stoodley their sales person reach out to me.he…read morewas all nice in the beginning of the conversation until I mentioned we also inquire to other dealership knowing that this truck will be in high demand. After that he becomes RUDE a d very unprofessional saying ih " I will not engage on a bidding wars with other dealership ". Absolutely horrible. I will not be buying or recommending this dealership to anyone. Just an unpleasant experience over all.

Steve Jacklin and his team are great and provided service that would make me return again. Murray…read moreNeal showed me a few different options as per my requests and answered all my questions. They were fair with price and GM 0% financing couldn't be beat! From the first time I walked in the door to the time of pick up they made sure everything was perfect. Marcy also worked wonders getting quick response from lending provider and a few days later with follow up call to make sure I was completely satisfied. Thanks again Julie Edwards

Unprofessional, rude, and just simply lazy is the best way to describe the team at CARSTAR. It is…read moreone thing to have a bad day at work or to make a mistake, but at some point it just becomes pure ignorance and unprofessionalism. I waited over 3 weeks for my insurance company to let me know if my car was going to be a write off or not only to find out that CARSTAR went ahead with the work without the approval of my insurance company, stating that there was "a glitch in the system" therefore miscommunication happened and they thought they "got the green light" when they hadn't. I let that slide, thinking that if the work was done well, then there wouldn't be an issue. When I went to pick up my car over a month after the accident, all my lights were on still and I went back in and told the staff. They immediately hooked up my car and found out the wires were sliced which they would have already known if they had completed the work properly in the first place, not to mention that the reason why it took even a few days longer was because they said they were completing the computer work and detailing my car (the detailing is a whole other story). Then to make things worse, to fix the problem for the time being, they cauterized the wires and put tape on it and told me it was driveable. Then when I went to pick up my vehicle I asked for all paperwork and found out that it was almost $6000 more work done to it and it still wasn't finished. When I asked why they wouldn't have wrote it off they all shrugged and had no idea. Unprofessional doesn't even begin to describe this entire situation! After putting pieces together, my insurance company wasn't going to write off the vehicle after Andrew and his team at CARSTAR started the work without the approval because too much money was already put into it. My insurance company also directly told me that certain stuff that was repaired should have never been repaired because they didn't approve it. It has been almost three months and every time I get in my vehicle, there's something wrong. Also when sitting in the waiting room at CARSTAR, Andrew and his colleague both laughed and joked about other customers in front of myself and another woman stating "customers are always right" as they rolled their eyes and said "we do a lot of smiling and pretending". If anyone has to bring their vehicle somewhere for repair, I 100% DO NOT recommend Tom Smith Chevrolet and CARSTAR in Midland.

Took the car to change battery and replace fuse assembly. Prior to taking my car over there, I only…read morehad one problem and when I got it back, my five year old car, acquired FIVE new problems! My stereo, fobs, locks, camera and the alarm system all stopped working! In addition, it took me a whole week to get the car back. Al was looking for a part for me and quoted me $844 for a part that should only be costing $100-$50 . Rip off! After i got my car back, with the additional new different problems, Al then proceeded to tell me that he will be charging me more labour on top, to fix something he completely neglected in first place! This service is ridiculous and would never be going back there again!!

We were cottaging in Midland area and needed our car serviced. Toyota could not see us for a week…read morejust do a diagnosis. We took our car to Little Lake/Napa and got great service. They diagnosed it that day and already sourced out used and new parts. It was big job to replace rear differential. When we picked up our car he took us out back to show us the used differential. Great service. Very busy garage but got the job done for us and squeezed us in to diagnosis. Happy with service especially during the busy summer season when out of towners are in the area and require servicing.

Terribly disappointed in the treatment and service by the owner Mark at Beacock's Auto Service. My…read morebrother dropped off my mother's pick up and specifically asked to check the differential that is all. Mark (the owner) took it upon himself to check all the brakes which he was NOT asked to do. He raised his voice at myself and my mother stating he wasn't going to argue with us. He claimed differential was fine and flip flopped on his story about there being a crunching noise, which there isn't nor did my brother tell anyone that there was. He lied several times to justify why the inspection of the brakes were done. He told my brother he didn't look at the differential but told us he did. He told me I was a piece of work for questioning him. Curious how many people he treats like this. Very rude, condescending and likes to try to intimidate women. I recorded the conversation after he started raising his voice. Then I was told I was rude. Zero stars, do Not recommend!!

I have known Mark for over a year. He is very honest, friendly and knows what he is doing. I…read morerecommend Beacock's.