Best Carpet was hired to construct our bathroom renovation. It was completed with quality…read moreworkmanship and professional recommendations at an affordable price...and ON TIME !!! From design to completion, their excellent communication with us kept us up to date and made the entire process stress free!! A HUGE "Thank You" goes to the Owner Sam and his entire team of craftsman! HIRE WITH CONFIDENCE !! A+++

Scratched trim: I've used Best Carpet a few times over the…read moreyears, and overall I'm happy with the price and the quality. I recently used them to install new carpet in several rooms of my house. The quality and price were again satisfactory, but the crew did a number on my baseboard trim. I had it looking perfect with any scuffs removed and painting done (I did this prior to install so I wouldn't get anything on the new carpet). Upon completion I saw it was scuffed, dinged, and scratched up. Using the email on their website, I sent them an email with my concerns as well as photos. I included the job information and my contact information. The next day the email bounced back as undeliverable. I called them and again expressed my concerns. They stated the email address on their website was outdated and gave me the new one. I was told to email them again including the photos. I again emailed them, but two weeks later have yet to hear back. I guess the check cleared so they no longer care? I had to spend several hours with magic eraser and paint trying to undo the mess they made. The actual scratches into the wood of course can't be undone. See attached photos.

Big fan of Carpet Mill Outlet! We've been using them for years, and by we, I mean by whole family -…read moremy parents at multiple properties, my brother at his house, and me in my home / previous condo. The product itself is great, and they have so many options based on your type of project. We've used them for carpet, hardwood, and LVP needs. Most recently, we had our basement refinished, and Joe was wonderful and easy to work with, per usual. Since that install, the carpet has held up so well. And thats saying a lot seeing as we have a bunch of kiddos down most days! However, during recent floods in the area, part of our carpet was effected. Fortunately, my husband and I were able to pull it up and air it all out - but that of course left it no longer secure. Let me tell ya, Carpet Mill Outlet is so reliable. I called Joe and he sent someone out within a day or two to restretch and reinstall the whole side of the room that was affected. We were so, so appreciative! No doubt we'll continue to use this local business for all of our future projects to come.

Worked with Joe to have a large rug bound. They have a large selection and Im very happy with the…read moreresults! It was done on time and the cost was very reasonable.!! Will be doing business with them again!

We've used Stu's Flooring twice in the past five years, and they've been great both times. We first…read morereplaced some flooring with carpeting, and the second time, we got luxury vinyl plank flooring in every other room of our condo. Stu's did an excellent job both times. They worked with us to find the right flooring for our needs (and we took some time to find the right options.) And they worked with our condo rules, which was important. We had complete trust they'd do things right--and they did. After our first experience, we didn't hesitate to go to Stu's a second time, and if we need flooring in the future, we'll be back.

Think twice before you purchase from Costco's kiosks!!!! This is flooring purchased through Costco…read moreand installed by Stu's Flooring in Greenfield. The flooring was installed in August of 2020 as the owners prepared the home for sale. I purchased on July 1, 2021. Neither will stand behind the product or installation. Stu's said the 30 year warranty lifetime installation doesn't transfer. Costco refuses to speak with me because I'm not on the original order. Funny I have warranties on the furnace, windows and composite deck but neither of these businesses will stand behind this shotty work. Beware!!!

had carpeting done by kerns a few years ago (michael kern). it was a very good experience…read moreespecially the post installation support. recently had another big carpeting done by Carpetland. same carpet just a couple of hundred dollars cheaper. BIG MISTAKE. problems with installation, dirty carpet, no cleaning on prep etc etc etc, missed appointments, no call backs. got lots of verbal BS from regional manager but took forever for installation issues to get fixed. WE SHOULD'VE STAYED WITH KERNS.

This is the letter I wrote to Michael; Michael,…read moreWhen we chose your company to replace our carpet, we trusted that you would use your expertise to guide us in this decision.  You were aware that we had been using an area rug for the past 15 years with no issues.  You knew that we had three large dogs and that is why we were using the area rug, you made no mention at the time of selection that it was not advisable.  Based upon that knowledge, we chose the lighter color carpet to compliment the area rug.  Had there been any conversation regarding the carpet/area rug combo we would have chosen a darker color carpet because of the dogs.   We were under the impression that your organization would have advised us properly at the time of purchase, and now you have left us in a terribly difficult situation.  We have no choice but to replace our carpet and you can be certain it will not be with your company.  We are very disappointed in the extremely poor advice and level of service provided - we had much higher expectations.  And finally, you didn't even give us the courtesy of a phone call.  Disappointedly,Kimberly & James Steinbrenner

I've used Craig for multiple properties over the years. Well priced, a perfectionist in his work,…read moreand very timely and efficient. Fantastic communication, a gem to work with and I can trust him to do an amazing job every single time. Have recommended him to others, with wonderful results and would never use anyone else.

I had a really good experience getting all my hardwood refinished. really good communication,…read moreupfront pricing, and great end result. would recommend!

We just had our wood floor refinished, and several weeks later had carpet removed in an adjacent…read morearea and replaced with wood. We had two very small issues with each of these jobs which were addressed immediately. No excuses or pushback were given. They simply took care of the issues to our complete satisfaction. The workers were friendly and VERY competent. We would absolutely use Wood Floors Unlimited again and cannot recommend them highly enough.

We have used them a number of times on our wood floors always with great results. We just changed…read moreour entire kitchen and bedroom over to wood floors (Maple). They did a great job of getting everything to line up and match very well even though the old floor was 20 years older than the new stuff. They are real pros.

These guys knocked it out of the park. From our initial meeting to completion, they were responsive…read moreand on the ball. I can't say enough for Dave and the multiple samples he had to bring us as well as facilitating a meeting with the Mohawk Rep. The church's carpet was no small task and the ease at which it all came together has earned our future business and recommendation to anyone considering getting their carpet replaced or new carpet installed! Way to go team and Thank You Justin

I just had Stanton vinyl plank flooring installed in my kitchen, dining area, hall, laundry area…read moreand guest bath. I am over the moon with the results. Stu's sale's men were very accommodating and professional. My installer, Troy, did an outstanding, precision perfect job. My neighbors want to ask for him when they do their own projects.

Brian cleaned our office carpets and our house carpets, he did a great job even got a dark green…read morestain out that had been there for years. Very much recommend him. Very reasonable prices.