I wanted to recognize Linda at Staybridge Suites Great Falls for her exceptional customer service…read more My daughter and her friend accidentally left several items behind in the drawers after checking out and were already a few hours away in Missoula when they realized it. I called the hotel and Linda was incredibly kind and helpful. She assisted me with making arrangements to have their belongings shipped back to them, gathered all of the items, and then personally called me back to provide the final details. I truly appreciate the time and effort Linda took to help us. It's wonderful to receive this kind of thoughtful and caring customer service, especially when you're trying to handle something from several hours away. Thank you so much, Linda! Your kindness and assistance were greatly appreciated. Exceptional service like yours does not go unnoticed!

Excellent place to stay. It lived up to all the high reviews. , The facility and room was very…read moreclean, property is clearly well managed, comfortable bed and nice gym and outdoor courtyard. A plus there is a walking biking trail just outside the courtyard. This IHG property is the best so far on 7th day of traveling across country. Surprised that the Staybridge was so much nicer and better managed than the Holiday Inn Express hotels we've stayed at to date. My first time at a Staybridge, Glasgow it was a good experience.

There is nothing like this place price-wise, especially if you take into consideration the Internet…read moreservice and laundry facility. A cozy home-away-from-home feel versus a hotel atmosphere. As a bonus, there's a gorgeous backyard with deck available for entertaining.

I'd rate this location as a slight step up from your usual Hampton Inn. It's been recently…read morerenovated so the interior looks nicer but it could still use some work. There was a large gap in my door to the hallway and being on the third floor I was able to hear people above me. Luckily it wasn't too loud at night but just something to keep in mind. Bathrooms were clean and housekeeping came every other day. Breakfast was your typical hot buffet but they also had yummy fresh fruit of strawberries and grapes. The coffee was also bad though. Yuck. I didn't interact much with staff but they seemed friendly at check in. Decent stay but nothing to write home about.

Stayed here back in August 2025 for a work trip. My experience here was fine, typically what you'd…read moreexpect from a Hampton Inn. My room amenities were adequate, parking is free, it is very close to the airport and within walking distance to a few restaurants (Hokkaido, Applebees, cattleman's) and stores. Breakfast included, on par with your typical offerings at Hamptons. Lobby was small, but updated and nice. Another nice perk was the shuttle service provided to/from the airport, I utilized this for a very early departure with no issues on timeliness. A few other in one group did have some concerns regarding carbon monoxide alarms going off and the pool was closed one night during my stay as fire department staff must have been investigating this concern.

The good: - Convenient to the airport…read more- Has a really nice large gym - staff was friendly - restaurant on site (although limited food options) The not so good: - housekeeping comes every other day - I had an issue with the heater in my room. The staff set me up with a space heater. - you could hear others in the hallway and other rooms After staying at both the Hampton Inn and the Hilton Garden Inn it's kind of a tossup between the two. The gym at the garden Inn is superior, but the included breakfast was kind of nice at the Hampton Inn with the fresh fruit. Regardless of where you stay, I'd recommend choosing the top floor for noise levels.

What's wrong with this picture? I'm a Marriott Titanium member, and a lowly gold member from…read moreHilton due to my credit card. It was the third night of my road trip. The Hilton Garden Inn was the first to upgrade me to a nicer and bigger room. The Marriott's didn't bother upgrading me. Orion greeted us when we first arrived. As a lowly gold member, I didn't think they would give me an upgrade. He immediately gave me a better room as soon as I asked. The room he gave us seemed to be a larger suite. The room had a nice king bed. It was nice and comfortable. The bathroom had the Hilton special gym like dispensers of shampoo, conditioner, bodywash and lotion from Zero. This Hilton Garden Inn had a nice gym. The gym had sanitizing wipes to clean the machines. They had ellipticals and treadmills for your cardio needs. They had dumbbells and pilates balls. It was a well equipped hotel gym. Breakfast is served downstairs in their restaurant. Lowly gold members like me are given $10 in food credit per person. Unlike Marriott hotels, I did not have to pay extra for breakfast and a drink for my wife and I. I had the option of ordering off their menu or their breakfast buffet. This Hilton Garden was a wonderful hotel for us. I liked everything about it. I definitely would stay here again if in Great Falls again.

Your search is over, you have found the perfect hotel! I couldn't wait to write the review for…read morethis place! It deserves 10 stars! I wish every city we were visiting on our trip had this! The staff was some of the friendliest I have ever encountered at a hotel. I only remember one as nice ever (in Missouri). Rooms were so spacious (wish every hotel was like this!). Two queen beds, a small table, a couch and double sinks outside the bathroom (so great for multiple people getting ready at the same time). It was spotless! I would guess it's a family owned business based on the care you can see that's been put into it. And breakfast...just WOW!!! Without a doubt the best hotel breakfast I have ever had! Only comparable was the hotel in Missouri! Don't pass up this little gem! You will not regret your stay here!

This is an absolute travesty. We booked a room, made sure it…read moresays: "sleeps 5", we came 2 adults and 3 kids. Then the fun began, the lady at the front insisted on selling us a roll in bed, i was like we don't need that as my reservation says we have a room that sleeps 5, she went on and on about how we could sleep 5 in 2 queen beds or rent the roll in... She was loud, agressive, denying fault even as i showed her the reservation, ended by telling us to "p... off" This is THE worst experience we have EVER had at any hotel. Hotels.com immediately refunded us for the night. Never ever stay at this place.

A great find for the price we paid. We even decided to book another night and they were able to…read morekeep us in the same room. Staff was very friendly and welcoming. My husband & I enjoyed the lobby. Sat on the couch, read and enjoyed some wine. Very relaxing. Breakfast had both hot and cold options. Not a huge eating area but I found a table each time. Parking was great as each time there was space by the entrance. Rooms were clean and comfortable. Downtown was a few miles away, not too bad. If the price was right again, we would consider staying here again.

Went out at 3 am to let my dog out to urinate…read more Stood outside for 10 minutes at 2 am. Had no way to contact night staff to open door. Banged on door to no avail. Finally staff came out with bucket and said "have to get my work done sometime." No apology. Need a bell for staff to let people in after 9.

Before giving an honest review of this Comfort Inn, we need to establish the current national…read morebaseline for American hotels. ​Today's average US hotel features carpet in every conceivable shade of vomit--with "Upchuck Elegance" being the clear fan favorite. Every room comes standard with a pristine view of the asphalt parking lot, wall artwork that looks like it was fished out of a shower drain, rattling AC vents, shower controls you need an engineering degree to decipher, a youth hockey team roaming the hallways at 3:00 a.m., and either no Bible or--worse--one replaced by Fifty Shades of Grey. ​So, where does this particular Comfort Inn rank? ​THE GOOD ​Exceptional Staff: The staff is genuinely friendly, helpful, and courteous. Big points for that in a day and age when service industry interactions can feel pretty hostile. ​Free Breakfast: A solid perk, though a little daily rotation would be nice for guests staying more than a night or two. ​Cleanliness: The hotel and rooms are clean across the board. (I won't debate mattress firmness, as bed comfort is purely subjective.) ​Convenient Location: Easy walking distance to a few restaurants and the local, slowly fading mall--which still has a few surviving stores! ​A Classic Touch: There was an actual Bible waiting in the drawer. ​THE BAD ​Curtains with Boundary Issues: The main curtains don't shut, letting "Mr. Sun" give you an unsolicited early wake-up call in the summer (though the sheer curtains at least provide privacy). ​Loose Outlets: Multiple wall outlets are so loose that plugs just fall out, rendering them practically useless. ​TV Quirks: Closed captioning didn't work on the remote and wasn't available in the settings menu. ​Minor Inconveniences: Front desk service can require a brief wait, and while there is a pool, there's no hot tub. ​Dynamic Pricing: Rates suddenly hiked during our stay. Look, this is Great Falls, not Rome--it's not that touristy. ​THE VERDICT ​At the end of the day, I felt safe inside and comfortably protected from the dark elements outside. It's a solid, dependable stay and still cheaper than the other hotels in the area--just pack a eye mask for the curtains and a portable battery pack for your phone!

Nice room. The toilet ran all the time so I never had to flush it. All the outlets were so loose I…read morecouldn't find anything place to charge my phone. Probably won't stay there again.

I love the staff and the location is in a great place. I stay for months and the staff is the most…read morecaring and they work hard to make everyone's stay the best they can.

pretty sketchy feeling as a solo female traveler. it was kind of dingy but no bed bugs!!read more

We stayed here recently and were unfortunately placed in a room with severe, unaddressed water…read moredamage and maintenance issues. The bathroom had heavy rust and corrosion around the fixtures, the baseboards and doorframes were warped and peeling from chronic moisture, and there was concerning discoloration on the ceiling. For the price and standards of hospitality, putting guests in a room in this condition is unacceptable. Management really needs to invest in proper maintenance and remediation before renting these rooms out.

The first leg of the trip had several hiccups. The 4 hour flight delay and then arriving at your…read morehotel to find that there was no AC in the main area and the attendant was not in a good mood. At 2 am you just want to lay down. I finally got to my room and the AC was giving its best. It sounded like a log truck. They have a prompt shuttle service to take me back to the airport to get my rental.

Best BBQ I have had in years. Full stop. In town for business will be back for BBQ…read more Try the brisket with yellow sauce

When I travel, I'm usually on one of two quests: finding a town's best old fashioned or tracking…read moredown its best BBQ. In Great Falls, Montana, that second mission is easily accomplished at Smoked. I went all in with the brisket burnt ends, baked beans, coleslaw, and banana pudding for dessert--and every bite confirmed I was exactly where I was supposed to be. The burnt ends were rich, smoky, and indulgent in the best way. The portions were perfectly sized (which I deeply appreciate), leaving room to enjoy everything without feeling overdone. The coleslaw was solid and refreshing, though I couldn't help wishing I'd gone for the spicy version--lesson learned for next time. The baked beans, though? Basic in the most comforting, nostalgic way. They instantly transported me to gathering around a campfire with friends, plates balanced on knees, smoke in the air, and no rush to be anywhere else. And then there was the banana pudding--simple, satisfying, and exactly the sweet ending a great BBQ meal deserves. If you find yourself in Great Falls and craving BBQ that delivers both flavor and feeling, Smoked is the place. This is the kind of spot that reminds you why seeking out local favorites is always worth it.