Contacted DBG Flooring on Monday(05/01) fro an estimate. Talked to Morgan in office. An apointment…read morewas set up for Friday(05/01) with her and their foreman to come to my house. Friday morning, while driving from San Diego to Yuma I recieved a call from Morgan, asking if I could take photos of the area ot be worked on. Photos were sent, via my phone. Morgan responded saying she recieved them. Never heard back from Morgan, or this bisiness. If you are dealing with now, or in the further. GOOD LUCK.

Great in store service, didn't try to upsell us. Since we picked a carpet style they had in stock…read morethe process from start to finish was only three days. They were even able to finish install in one day (4 bedrooms). Highly recommend or at least stop by before you make a decision.

The installer was fast clean did a great job I would recommend this flooring installer is one of…read morethe best I have ever had do a job and wow he was so caring and friendly

Had new carpet and padding installed in four rooms. They called to let us know when they would…read morearrive and arrived at the time stated. They overlooked the work areas prior to installation and asked that we verify that they had correct carpet and padding. Once verified they went right to work removing the old carpet and padding. They kept us informed of their progress and when finished they made sure the work areas were clean and the job was done to our satisfaction. Very pleased with the work David and Margaret did, very pleasant and professional installation.

We've seen only top-notch work ! It's nice to have a professional in Yuma who pays super attention…read moreto detail.

A Huge Thank You to Daniel Becerra and his team at @Yuma Tile and Design who saw our vision and…read morebrought it to life. First, let me say how much we LOVE our newly remodeled home and working with Daniel. He made a what can be a very stressful situation very and easy and actually fun! Daniel was our 'Tile Guy' who ended up being our General Contractor. He really stepped up and made our new house our dream house with his craftsmanship. He made sure everything stayed on schedule and reviewed all budget changes as we added to the project. The teams he works with and brings in for each phase were also great at their trades and very professional. Everything was done exceptionally well and to very high standards. We couldn't be happier with everything he did and it was real a pleasure to work with him. We feel like we live in a resort. What started out as replacing all the floors to update our home a bit and lighten it up in here, turned into a full-blown remodel! Amazing how things snowball when you find great people to work with that really understand your ideas.

Excellent customer service from beginning to end. Justin was my service rep and provided excellent…read moreinformation and assurance as I expressed concern about timing and workmanship! We had them installed carpet 3 1/2 years ago and Justin told me they would honor their warranty their install from 2023 to stretch one room for free even now. We also needed to have one empty bedroom carpeted. They came out the two days after I talked to them and a team of two completed both tasks under 2 1/2 hours. A couple hours after they cleaned up and we're gone a representative from the company arrived to inspect the work . Seriously???? To me this was the absolute best example of customer care I've witnessed in a long time! I'm certain it also prevents the company from having to make unnecessary service calls . What a wonderful way for the company to keep their commitment to their customers and to grow their business. The materials and the install were affordable and I wouldn't hesitate in recommending Big Bob's Flooring Outlet. To anyone in the region.

We purchased our flooring from Big Bob's and Austin installed it with professional knowledge…read more Justin sold it to us and answered all our questions. We had a problem with the transition from our rooms and John couldn't be more helpful and sent Jaime (sp) to install and again was very proficient and knowledgeable. Would recommend them highly.

Exceptional service and friendly technicians. Did a fantastic job on our carpets. Would highly…read morerecommend.

I am so shocked, I called Semper Fi, I was told it would be around 300 to clean the carpet with pet…read morestain service and I was ok with that, I knew that was a rough estimate and it could be a bit more, well when the tec got there the price jumped to a little over 500. My poor husband was left speechless. I know things are high but damn, who can afford that, we are both on social security and this place is a rental. He told my husband that the pet solution was 100 a gallon and they would need to use 1 1/2 gal. these people should be ashamed of them selves. I thought car salesmen were crooked, taking advantage of the people is wrong.

Purchased carpet for our park model in March. Jese did as he promised and we are happy with the…read moreresults.

From the owner: FSI Floor Interior Solutions offers the greatest product variety in the marketplace from luxury…read morevinyl tile, porcelain & ceramic tile, quartz countertops, natural stone countertops and tile (granite, marble, travertine, slate, limestone, quartzite, and sandstone), prefabricated countertops, decorative mosaics, Carpet, Blinds, Shutters and more.

Great handyman! He was able to come out and install some Ring Security Cameras around the house and…read morealso trim down a couple branches of a tree blocking the camera's view. Very fair prices. Would use him again and highly recommend to everybody! A+

From the owner: My number one speciality is definately flooring . Weather it be laminate planks, lvp, tile work or…read moreplain old linoleum,you can rest assured it's going to be done right and your going to love the finished product!Customer satisfaction is, and will always be,my number one goal in all the jobs I do. I know that without customers there wouldn't be any business! I take the extra time to do it right, to do it the way it's supposed to be done , and to make sure that I don't have to come back and do it again! I love what I do and couldn't imagine doing anything but this type of work. I have the passion and the drive that I would want in someone if I were to hire them to do a job for me! I hold myself up to the kind of standards that any one would expect from someone performing a payed- for- service. I specialize in flooring with the experience and know-how to make your floors look beautiful. If repairing the sub floor is needed, I do that. If your floor needs leveled out, I can do that. If you need a piece of flooring or tile replaced due to damages, I can do that. No matter what the job entails, when it comes to flooring don't take a chance with someone else, when I'm on the job you can relax and rest assured it'll be done right. Take a look for yourself in my gallery, check my references, or speak with any of my 100s of customers and I'm sure you will make the right choice. Don't leave your dreams or your money in the hands of someone else. Ask about my 2,3,&5 year guarantees.

Big Bob's installed both carpet and laminate and I couldn't be happier!! My place looks amazing!…read more They were great on price, service, and installation. You can't go wrong!!!

From the owner: Flooring America (AZ) is more than just a flooring specialty store. We are experts trained in…read moreflooring sales and design and will help you find the perfect floor for the way you live.

Very friendly and helpful staff. Had a mission looking for flooring to match my existing, and was…read morepleasantly surprised when they were able to find something almost identical to it! They were highly communicative with me and appreciate they're time. Highly recommend. Installers were quick and clean!

Stay clear of this place. There are other carpet/tile companies you can shop at. If you go to this…read moreplace on your own, you are out of your mind. If this place didn't have a contract with The Hall Brothers (a company with no pride, shameless, where good quality doesn't exist) they wouldn't be in business. Don't waste your time dealing with them over some defective job they did on your house. If they do (which doesn't come easy) you're just going to get the same exact result. If you want it to be done right you will have to hire someone else to redo their disaster. They suck, they absolutely without a doubt do not care about customers. They don't need to satisfy customers, they don't need to keep customers. Customers don't write them a check the builder does. A builder with identical work ethics. Think about it, what would you have to do to get them to honor the warranty and get at least descent work? Take them to court? It will cost you! My one and last time I dealt with this pathetic scum company is when they installed the carpet in my house before the windows were installed. When we went to check on the progress we walked into our house and saw brand new carpet with sand, saw dust, cut pieces of 2x4, nails and cut up pieces of drywall all over it. The windows were not due to be put in for another 3 weeks. This BS wasn't the only idiotic thing they did. They installed the wrong color carpet. We had brown tile with taupe color carpet. Taupe and brown don't go together at all. Guess what? It wasn't their problem the windows weren't installed yet" is what I was told. I responded "you should know better not to install carpet in a home without windows installed yet. They're not even done putting up the drywall." His response to me was, "listen, I'm not going to continue discussing this with you. As a favor I will send a guy out to shampoo the carpet and I don't even have to do that. My response, "I can't believe you guys did this it is so messed up."That is when I realized the color was wrong. I let him know that too. His response "we did not install the wrong color, what got installed was what was written down." His reply, "I'm done with this matter, its not our problem. Then he hung up on me. Unbelievable! There is only 1 answer to such poor poor service. The owner is a shameless, worthless, nasty scum bag. They have screwed over so many people and will continue on. The 5 star reviews they have are not from actual customers.