Very annoyed that my son's car was just at caliber collision for A month. They put a new number…read moreon. And it cracked out of nowhere. And now they want to charge us 2,000 dollars for another new bumper. They are saying it happened from cold weather. Im sorry its from crap parts and crap work. A bumper should not just Crack from cold weather. Not a brand new bumper. And they advertise life time warranty. What's the warranty for then. Money grabers grabbers

After calling to explain my situation, I recently stopped by to ask some questions on some cosmetic…read moreupdates to my VW.. I explained that I wasn't sure if I would proceed with the recommendations The person I spoke with, Frank, could not have been more helpful. Totall pros.

Such a pleasant experience during a stressful time! My wife hit a deer and I brought her Durango…read moreto get repaired at Beachwood Auto Body. The body and paint work was absolutely outstanding and the customer service here is second to none! A real family run business that truly puts the customer first. Highly recommended!!!

Great service from start to finish!!!!! Family environment!!!! All around good people!!read more

From the owner: Mouse's Wreckreation has been in Lacey Township for over 18 years. 100% of our business is from…read morereferrals and repeat business. We do quality work with OEM parts and the best paint materials on the market. There is no substitute for high quality work.

Grateful for the assistance, support and professional quality of the repairs made to a family…read moremember's vehicle in the wake of an unfortunate rear end collision. Jack's accomplished the work and engaged the at-fault party's insurance company to arrange our rental vehicle, payment due, etc. So thankful for not having to fight for our rights as the injured party. Repairs were top quality and the entire incident while not entirely without stress, was smoother than initially expected. Probably one of the most professional firms encountered in all our years of experience. Thanks to Kevin, Tony, and Ms Donna for a great job extremely well done!

Jacks recently did a repair on my car for a collision with a deer. The job was done right and the…read morepeople at Jack's were excellent, especially Kevin. That is when my problems started. After I picked up my car from THEIR driveway, I started home and did not get very far and the low tire warning came on for my passenger side, front tire. I immediately brought it back and Kevin was kind enough to inflate the tire so I could get home. The next morning, the tire was flat so I inflated the tire and brought it back to Jack's. They 'fixed' it. I felt the tire was slowly losing air so Just before I went on vacation I inflated it to 40psi. When I came back 11 days later it was 26psi. I took the car to Firestone and hoped they could fix it and I would simply eat the charge. They could not, telling me they could not repair that type of a repair so I just bought a new tire. I brought the bill up to Jacks and 11 days later I got a call from a 'manager' named Tony. He declined to pay for the tire, telling me I waited too long and that I should have brought the tire back to them so they could fix it right this time. He also said Firestone was there to sell tires not fix them, which is another load of nonsense from him. I reminded Tony that I was on vacation and brought the invoice in as soon as I got home, and it took him 11 days to give me the courtesy of a call. I also informed him that if his people had fixed the tire correctly in the first place, none of this would have happened and what confidence would I have that they would get it right the second time? I have no problem with Jack's work or the people I dealt with, except for Tony. Instead of coming up with all the BS excuses, he should have taken ownership of the problem and remedied it. Jack's customer service left a lot to be desired and made what I felt was a good experience into a lousy one.

The staff at Caliber did a great job on my repair. From intake to delivery it was a great…read moreexperience. Great communication throughout! I would use them again, but hope I don't have to :-)

we bought my moms car in for a bumper and they tried adding more stuff to it which caused the…read moreinsurance company to want to total her car. We had to fight them saying the car only needed a bumper that they were just trying to get more money out of the insurance company. It took us 2 months to get her car untotaled and get her car back. the guy John kept lying to us saying he couldn't find parts then he didn't have the paperwork anymore and then he had it. dealing with them was nothing but aggravation, stress and time without a car. We bought my moms car to a different place and had it fixed in one day. Stay far away from this place. giving them one star because I have too

Matt is excellent and I was happy with the work of the shop. Friendly, honest, professional. Thank…read moreyou. Highly recommend.

Just picked up my vehicle a day sooner than anticipated! The estimate was accurate, the work and…read moreattention to detail is unmatched. The staff are all professional and courteous. All around great job by Lacey Collision!

Thank you Shawn!!! Everyone.. bring your cars here!…read moreThank you so much for your help! So very polite and real quick service! My car looks amazing! I will definitely be using you if I need work on my car again. Highly recommended and I will be telling all my friends!

My son brought his Toyota Camry to get some body work and they took advantage of him and over…read morecharged him since he was paying out of pocket. They didn't finish the car as promised , never reset dashboard indicators, leaving car parts missing and then charging more then the amount said for the repair! I think they took advantage of an easy target! Shame on them. Will never recommend them to anyone.

2 1/2 years ago my insurance paid the owner of the shop (Dan) over $12,000 to replace a fender,…read morebumper, and headlight as well as paint them. I went to a professional that specializes in ppf, wraps, etc. My car got denied service due to such a garbage paint job. I came back to dans shop today to get his opinion on potentially fixing his mistake. He stated "I would love to talk about your paint in court" , "I was driving behind a sand truck, getting sand blasted" , correlating a dirty window with a chip in it to why my hood is painted so horribly as well as my bumper which is missing paint where he inserted the headlights. He simply told me to get out of his shop and he went back in his office. This shop is not reputable, professional, nor do they take responsibility for their horrible craftsmanship. (look elsewhere if you're looking for anything Autobody related, this place has garbage craftsmanship.)

I can't say enough about Auto Craftsman & Collision! My daughter's car was hit twice (while parked)…read morewithin a three week span and I needed to find a place that checked all the boxes. I hit the jackpot! Not only is it conveniently located, but the staff is incredibly talented, friendly, patient, and always ready to answer every question. When I got the car back, it looked brand new! The bodywork and paint job are absolutely flawless. This experience went above and beyond in every way. I highly, highly recommend them!