Lying dishonest place. Tells you one thing and then calls back a week later saying a completely…read morestory.

I swung by this morning after my car started shaking on the parkway, and they were able to take…read morecare of my car right away! I had my dog in the car with me, and they invited us both in to keep warm while they looked over my car. Turns out it was exactly what they thought, ice in my wheel well from the recent storm. I had a lovely chat with the female behind the counter and I so wish I got everybody's names. I appreciate you guys and thank you for your help this morning!

Title: A Bumpy Ride with Kreans Auto Body…read more Let me take you on a little journey, fellow Yelp readers, to a place where cars are supposed to get pampered but dreams... well, they sort of get deflated. Welcome to my experience with Kreans Auto Body. It all started with an innocent visit for a preliminary estimate. Ah, the promise of a quick fix and a shiny car - it was all very exciting! But alas, this is where the plot twists. After my chat with Carol, who was as pleasant as a sunny day in July, I left the shop with hopes as high as their ceiling fans. Carol, bless her heart, promised to call back the next day to set up a time. And so, I waited... and waited. Plot thickens: my phone became a prop in a silent movie. No rings, no buzzes, no melodious voice of Carol. I left messages with the diligence of a homing pigeon, yet the silence was deafening. During our estimate chat, they were more interested in whether my wallet was flirting with insurance or winking at cash. When I said it's complicated, things got more mysterious than a detective novel. Fast forward two months (yes, you read that right - two whole months!), the twist in the tale comes not in person, but in a voicemail. Carol's voice, now a distant echo, informs me that due to staff shortages and a deluge of big projects, my car's makeover dream was not to be. "Look elsewhere," she suggested. So here's the climax of my story: After a 60-day rollercoaster of emotions and unrequited phone calls, I appreciate the update. Truly, I do. But the plot hole in this story? Why did it take so long to get a "Sorry, not sorry"? I feel like I've been part of an unintentional game of hide and seek, where I was always 'it' and Kreans Auto Body was exceptionally good at hiding. In conclusion, fellow readers, if you seek a tale of timely communication and prompt service, you might want to audition other characters for that role. Kreans Auto Body, with all its potential, left this script unfinished and this customer a bit bewildered. May your auto body adventures be less like a mystery novel and more like a fairytale.

Great auto body shop! I brought my car here after a slight fender bender, and they took care of…read moreeverything from start to finish! They even handled everything with my insurance. My car looks brand new again and it was a quick turn around time. Thank you Maaco Auto Body Team!

Don't use the Maaco in South Toms River, NJ. Extremely poor customer service and quality of work…read more My car spent a week there and when I picked up the car for the paint repair job, they painted it the wrong color and there were drip spots of paint on the middle of the door. I was told to bring it back in 2 weeks and they'd have to redo it all but it would be a priority and done within a day. Needless to say they didn't do that. 4 days later I picked up my car and they actually got the color correct. On top of that I had to call them every day and find out if it was done because they told me it'd be ready by the end of they day, yet never called me. Even when it was done, they didn't call me back until 30min before they were closing. 9 days and 2 separate trips to the service center, to paint a rear door and fender!

Very annoyed that my son's car was just at caliber collision for A month. They put a new number…read moreon. And it cracked out of nowhere. And now they want to charge us 2,000 dollars for another new bumper. They are saying it happened from cold weather. Im sorry its from crap parts and crap work. A bumper should not just Crack from cold weather. Not a brand new bumper. And they advertise life time warranty. What's the warranty for then. Money grabers grabbers

After calling to explain my situation, I recently stopped by to ask some questions on some cosmetic…read moreupdates to my VW.. I explained that I wasn't sure if I would proceed with the recommendations The person I spoke with, Frank, could not have been more helpful. Totall pros.

Warning: Avoid This Auto Shop at All Costs -- Shady Business Practices & Deceptive Tactics…read more We brought our car into this shop for a simple a fender, bumper, and paint scuff repair -- nothing more. Unfortunately, what should have been a straightforward job turned into an extremely frustrating and suspicious experience that dragged on for two and a half months and cost us time, money, and peace of mind. Our insurance company sent an inspector to the shop to provide a damage estimate. However, the shop owner, Rui, had an unprofessional confrontation with the inspector, causing them to walk out and refuse to continue the process. Despite that, the shop still received payment from our insurance company specifically to repair the fender, bumper and paint scuff -- and that was it! Instead of completing those tasks, Rui took it upon himself to add extra damage claims that were never part of the original issue and that our insurance never approved. When we questioned him and requested a detailed breakdown of what had actually been done to our car, he told us it would take "hours" to put together -- yet when we demanded the release of our vehicle and had no choice but to pay out of pocket, he magically had the breakdown ready in under 15 minutes. During this entire time, our car was held hostage. Every phone call resulted in excuses and delays. He claimed that work couldn't proceed because the insurance hadn't sent another inspector -- even though that wasn't necessary for the original repair. It became clear that he was stalling intentionally to rack up storage fees, which we ended up having to pay in order to get our car back. And here's the worst part: the job wasn't even completed. The area that was supposed to be repaired looked incomplete and worse than how we brought it in. We were without a car for over a two and a half months , and after all that time, the job we paid for wasn't even done. To make matters even more disturbing, Rui gave us the number of a so-called mediator (lawyer)-- someone who he claimed could help us "fight the insurance" to get more money. This "mediator" was not licensed, spoke unprofessionally, and admitted he had multiple similar cases with this same shop. When other customers' insurance companies asked for his credentials, he flat-out said he wasn't required to have a license. This felt like a coordinated scam operation, not a legitimate business solution. Bottom Line: -Our car was held hostage for made-up storage fees -Work was never properly completed -The shop added unauthorized charges and tried to pressure us into working with a shady, unlicensed "mediator" -Zero professionalism, zero transparency, and zero accountability -I truly worry about how many vulnerable people this place might be taking advantage of. Please do your research and stay away. There are plenty of reputable, ethical body shops out there -- this is not one of them. We absolutely do NOT recommend this shop.

No Nonsense - Honest Review from Tony My name is Tony, and…read morethis post is exactly what it says--no bull nonsense. I had a minor fender bender on the front driver's side of my vehicle, caused by an unknown party. For three days, I contacted and interviewed more than seven auto body shops around Ocean County. Quotes ranged from $1,200 to $2,900, always with an attitude like they were doing me a favor. Let's be honest: most auto body repair shops are the worst part of the auto industry. They try to sell you repairs you don't need--especially when there's no insurance company involved to keep them in check. (I didn't use my insurance company so I could avoid rate increases.) I had shops telling me I needed a new fender, door repaint, and even hood repaint--one shop quoted me $3,000 for work that didn't need to be done. Then I found 88 Auto Body on Route 88 in Brick, NJ. I spoke directly to Rui, the owner, on Monday, June 23, 2025. He gave me a straight answer, no games. By Tuesday, June 24, at noon, my car was finished--looking sharp and professionally done, including a pearl white repaint of the fender. The best part? The total cost was under $900. That's right--less than a third of what others were trying to charge for unnecessary work. I highly recommend 88 Auto Body in Brick. Ask for Rui, and tell him Tony sent you. You won't be disappointed. Phone: 732-458-6300

Thank you Shawn!!! Everyone.. bring your cars here!…read moreThank you so much for your help! So very polite and real quick service! My car looks amazing! I will definitely be using you if I need work on my car again. Highly recommended and I will be telling all my friends!

My son brought his Toyota Camry to get some body work and they took advantage of him and over…read morecharged him since he was paying out of pocket. They didn't finish the car as promised , never reset dashboard indicators, leaving car parts missing and then charging more then the amount said for the repair! I think they took advantage of an easy target! Shame on them. Will never recommend them to anyone.