Beware the bread & circuses: This luxury apartment complex in New Haven charges similar prices to…read moreother high-end buildings but falls short on security measures. While the community events and amenities are plentiful, there are significant shortcomings in infrastructure and security protocols -- such as cameras or active security staff. Notably, this lack of security recently resulted in an incident where approximately 20 cars were broken into, in the supposedly "secure" premium garage. Tenants are left holding the bag on damages, while paying $150 a month for this "secure" garage parking. Plus, this major break-in event isn't the first time, there's been a repeated series of minor car break-ins and package thefts.

I've lived here several months now in a one bedroom that faces the courtyard. For a brand new…read morebuilding, I'm extremely disappointed with the construction. It doesn't seems like there was much forethought into the acoustics. The noise from the hallways carries through the front door to the apartment very readily, and vice versa. Additionally, I hear things like my upstairs neighbors' footsteps as they walk about their place and the dull hum of my adjacent neighbors' voices through the bedroom wall. And, even with windows shut, all of the activity from the courtyard carries into the apartment - not a huge deal as the pool closes at 8pm and courtyard closes at 10pm, but the occasional group will disregard these rules. These grievances aside, there are great amenities to the building. The staff is also friendly and responsive.

I have loved living here. I have lived here for 3 years. The front desk and maintenance folks are…read morefantastic and so is the property manager.

I moved into the Union Residences in June, 2025. All I can say is WOW! This is by far one of the…read morebest places I have lived and it's been a great 4 months. The moment I inquired about availability, Chelsea the property manager was there to answer all of my 500 emails (sorry Chelsea!) and she found my the perfect unit, terrace and all. Dee the resident manager is my dog's favorite person in the building and is always around to help out, with a dog treat in hand. The front desk personnel are amazing too (kudos to Chip!), always a hello or good morning when you get off the elevator and when you return to the building it's always a "welcome home". They are so accommodating and always willing to help or answer a question. The building itself is immaculate, the gym is divided into separate sections for cardio, weights, machines, yoga and extremely clean. The free cup of coffee is a nice perk too! My fellow residents whether human or canine are extremely friendly too :) I couldn't be happier!

Nice apartments, good location close to restaurants, stores and highway. Maintenance team is…read moreamazing!!! They fix any issues asap and are professional and kind. We were so happy to move out because the leasing office is a mess. Couldn't tell you how many times I would walk over to leasing office to ask a question and the ladies would be on lunch break for hours. They would even put up on a tour sign and then I would watch them drive away. So many things mixed up when we moved out even though we gave over a 90 day warning and had all paperwork filled out ahead of time and correctly. They sent the end of lease papers to the roommate who moved out years ago even though we switched the lease out of her name. Package room is always a mess and can barely move around in there sometimes. Feels like an elderly living community. If it weren't for the disorganized and sometimes rude leasing office staff we would have given 4/5 stars

Terribly shady people. Not upfront about if you need to terminate your lease early what will…read morehappen. Highly do not recommend.

Beautiful building, it looks like a hotel and is furnished like one. They have a dog park, which…read morewas a huge selling point for us. All the neighbors we met are very cordial. There are rented floors and homeowners. Bruce is the point person should you need anything and all the security staff are very friendly, and know your name and your pets! The apartment layouts are spacious and diverse, have stainless steel appliances, washer/dryer and high ceilings. We live on the renter floors so I can only imagine what the homeowners apartments look like, and they also have the added feature of a balcony. The building is located in a corporate complex. We share a parking garage with companies in building 6 which include MetLife and Sikorsky, other buildings utilize the parking like Prudential. The restaurant Il Palio is also in this complex. The only thing that I would change is that renters are not given access to the onsite rooftop pool and gym. However we do have access to a corporate gym in building 3, which is fine. The only way this place could exceed my expectations is if I could land a job in one of these buildings. Best commute ever!!! Helloooo is anyone listening ;)

Had some bad experience. Will never recommend this place. When checked out the inspector came and…read morehad a thorough check up and gave us a check list of OK for all. Gave us the papers. After 6 weeks they claim that the freezer had a 24 inches huge crack and I have to pay for it. They say that they did not notice it at the time of checking when the inspector removed the ice from the freezer and checked the temperature etc how can he miss the huge crack.!! Then they have the nerve to send me to collection for not paying 1300 dollars for fridge replacement ?? I have original clearance from inspector and that paper does not mention about the crack but they added about the crack 6 weeks later in that clearance paper and they say thats normal to add in with out my knowledge!! I will not recommend this place when you have plenty of other options (cheper and better).

Thanks to a recent 'promotion' that involved a whopping $0.00 dollar pay raise, I will be living…read morebicoastal between LA and Ny/Ct. I was referred to this apt by a Yelp friend actually! Thanks AMY! Toured the property a few weeks back and Im officially SOLD. +MASSIVE GYM which I will Never use unless Im hammered one night and need somewhere to sleep in case I lost my apt key. + Modern/ sexy atmosphere. +Superior quality appliances +VERY spacious +SUPER Friendly Leasing team +Fabulous club house that is perfect for events/parties. +Many fabulous restaurants nearby where I am excited to drink dinner! +Near the BEACH and Down town Milford! Photos to follow once I get settled. So far so good!!!

We have been living at the Hilltop Terrace Apartments since 2013. We started in a one bedroom at 5…read moreBassett and moved to a 2 bedroom in 11 Bassett. I would recommend these apartments to young couples, small families and even older people. There is definitely a wide ranges of types of tenants. We have had no problems with other tenants and everyone we talk to is very nice. Upon move in the apartments are freshly painted, carpets cleaned and pretty much spotless. There is tons of closet space. Our two bedroom apartment has 6 closets! Now, this isn't the fanciest place ever. But, I would say it is by far worth the money. The bathroom could use an update and the wallpaper in the hallway isn't gorgeous but, at the end of the day, the apartment is clean, the supplied appliances are functional and it is a pleasant place to live. The super lives on site and is very helpful and friendly. We have had a few repairs done to the apartment and the management company and super have been very responsive and have done the repairs in a timely matter. No noise complaints really. Pretty much can't hear other tenants except sometimes the ones above us walking around but that is expected living in an apartment complex. Noise like music and tvs and stuff we rarely hear if ever. Also love that they have been continuing to update the buildings. The elevator was recently updated, new carpets are being installed in the hallways now and recently got surveillance cameras and a Luxor box put in. In response to the other review, the rent has not 'soared". Yes, it has increased every year but again that should be expected. Last year for us it went up 5$ per month. I think in the 6 almost 7 years we have been living there the rent has gone maybe 5$ or so each year, so not a drastic increase considering heat and hot water is included and all the recent upgrades.

Good size apartment for price and location is so close to the beach and boardwalk which is…read morewonderful!

Chayra the property manager has been great! She takes my concerns seriously and is diligent in…read moresolving them!

Renters BEWARE. Do not move into this complex if you enjoy showering. I will say that the interior…read moreof the apartments are nice, however not worth the rent price or all of the inconveniences that come with it. I could write a 6 paragraph essay about all the nonsense but the main issues are the leasing office and the plumbing. For almost an entire year my bathtub has been clogged. Some days it drains within an hour or so , most days it stays full resulting in stagnant water and dirt from the shower to build up. I have contacted the leasing office multiple times for any kind of help and they either blatantly ignore me or send me a "we're working on it" email to which nothing comes of. They are incredibly unprofessional when actually in the office ( regularly opening late or leaving early which makes it damn near impossible to get a package if you work ). At this point I've asked to be moved to another apartment or to bring in my own plumber and be reimbursed but they consistently assure me that "it'll be fixed soon". I'm lucky if I get 1 full shower a week. Most days I'm washing myself and my hair via the sink. I'm disgusted with this complex and the management.

Renewed my lease and could not be happier…read more The entire staff and community treat you like family Carlos heads up the maintenance department and is top notch.

This is a really nice place to live. It's very expensive but commensurate with similar communities.read more