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    Colonial Oaks Senior Living

    4.5 (2 reviews)
    Closed 9:00 am - 5:00 pm

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    6 months ago

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    Village Shalom

    Village Shalom

    2.0(4 reviews)
    2.7 mi

    We've enjoyed living in an independent living villa for several years. Staff takes good care of…read moremaintenance, cleaning, our yard, and shoveling snow. During the worst of covid, staff prioritized health and only had activities that were "safe." Activities include gym, exercise classes, pool, lectures, concerts, excursions, card games, holiday events, etc. Our monthly fee includes about 30 meals per person. The meals have considerable variety and generous servings. They can be eaten in the dining room or delivered or picked up. Our kitchen is the most convenient we've had and we've lived in 8 other homes. The location is convenient to the stores at 119th and at 135th.

    Absolutely Horrific Incompetence, Neglect and Abuse…read more My mother was a resident at Parker House (memory support) for three years+ -- my siblings (out of state) called and emailed daily regarding the well being and quality of life. Calls and emails were ignored. As the only one in town, I observed my mother becoming a zombie that slept all day. When my brother continually and repeatedly tried to speak to Simon Abrahms, the director, Simon had no interest in my mother. Simon repeatedly told my brother that his biggest concern was that his staff could make the same amount of money working at Panda Express. My brother point-blank told Simon that his staffing problems were not our problem. Our concerns were related to the care of my mom. I attended a caregiver zoom call in January 2026 -- one caregiver mentioned their family member had not had a toilet paper refill in two weeks, another mentioned their family member's room was filthy. Director Stephanie Jacobs only response was that they would "look into those issues." Never resolved because both Stephanie and Judith have consistently displayed a complete lack of care, and a huge level of Incompetence and neglect. My brother put it best when he told Judith in no uncertain terms that he had "lost any confidence in her and Stephanie to competently care for our mother." The physical therapist (great at his job) reported that due to his evaluation of my mom that a regular, routine walk around the floor daily would help my mom's mobility and strength as part of her care plan. When I followed up with Judith Insinta, her response to ensure the recommendation was incorporated to my mom's care plan, Judith's response was, "We can escort her to and from meals." That's it. That was already being done. And not what we requested or what the therapist directly recommended. Flagrant and blatant refusal to follow a recommendation from a certified therapist. When the therapist inquired how my mom was doing, I explained a rapid improvement following an intensive acute rehabilitation center and no possibility to return to the death camp that is Village Shalom. He confirmed a large spate of recent deaths and was glad my mom was on her way to recovery and was out of reach for Village Shalom. In addition, the food was complete SLOP -- an insult to trashcans everywhere. What broke the straw for us is that my mom contracted an undiagnosed UTI and had FIVE falls in three days. It took my brother telling the staff to have her transferred to a nearby hospital. X-Rays indicated two fractures in her pelvis. In cleaning out her room the week of April 13th, I encountered a strong sewage smell. No one seemed to know anything about it or seemed concerned. We were one of the few, the fortunate. We engaged a consultant that located a safe, secure, and an unprecedented staff ratio care facility for our mother. However, there are people, prisoners, at sewage central that are left behind -- there is no one to be a voice for them. Village Shalom is a death sentence and I would encourage anyone that has a loved one or friend to find a way to expedite the exit of their person.

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    Colonial Oaks Senior Living - retirement_homes - Updated August 2026

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