This is a review I started on 7/23/2019 but never posted it...IDK why because this place sucks! If I could leave zero stars I would. Today will be the last time I come to this facility. Let's start by saying that on June, 24 2019 I turned in FMLA paperwork. They said "it should be ready no later than 7 days." Ok cool no problem, however one week turned into 2 weeks and 2 weeks turned into 3 weeks. I called MULTIPLE times a week and left numerous messages but NO ONE corresponded with me, not once. So, I took a little trip up there to speak with someone directly. They searched and searched for my paperwork but nothing. They said that they see in the system where it says it was accepted but they just couldn't find them. My FMLA got denied and I was terminated from my company due to this negligence. At 8:30 I had an appointment but showed up at 8:20. I was checked in and sat until 9:16 when I was finally called back. Mind you, there was only 3 people in the waiting room so there is absolutely no reason for this. Here it is 10:00 and I am still sitting in this room waiting for the doctor. If he's not in here by the time I get done with this review I will get up and walk out of here. The only reason why I need to stay is to try to fix this mess they have caused with my FMLA paperwork and my employer. I'm tired of dealing with these people in here. read more

My experience here was not one I will soon forget. Elegant facilities. Mirrors you could lose yourself in. Lighting that touched upon the walls as delicate as a millennial's feelings. 5 stars. read more

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Avoid going here at all cost. Dr. Pavan wouldn't treat me or forward my medical records to the other provider I picked. He told me that if I wasn't fat I would have healed from my injuries. It's been over a year and after the assistance of my lawyer, new doctor's office, and insurance, the office still won't release my medical records. Fat shaming is so 2 decades ago, and even then it wasn't okay. Either get with the program or stop practicing. You can't allow your personal judgments to cloud your professionalism. read more

If I could give 0 stars, I would. The doctor I saw insulted me the entire time for being "morbidly obese" when I'm clearly not. He said there was nothing he could do for my knee damage because it was my fault I was "so big." I'm sorry I had cancer and have a hormone imbalance that causes weight gain. I have been deiting and exercising and have dropped alot of weight but that wasn't satisfactory for him. I never even stepped on a scale so he had no clue of what I weighed. Nor did they do "basic doctor stuff" like check my vitals or anything. Which the nurse said she was going to do. Very unorganized and unprofessional in general. The doctor kept stating that God will heal me and he just couldn't do anything for me and that I didnt need to listen to my OBGYN because everything that happens is because of God. All this after waiting almost 2 hours to be seen. I will not be going back and will be seeking another doctor. I did not deserve to be degraded in such a way. When I broke down sobbing on him, he still didn't ease up with the harsh comments. My self esteem is at a 0. Thanks alot douche bag. read more

I made the apt and the girl said that my insurance would be billed then I would get a bill for the rest...then the vm I just got said I have to pay when I go if my deductible isn't reached. I canceled the apt. If the office staff can't even tell me what to expect there is no reason for me to go. What a shoddily run place. She didn't even tell me to bring my xrays that I had gotten - which I thought maybe I should but I have heard of places that can get xrays from other places by mail / email and since she never said anything I wouldn't know...I'm not the one who works there I'm the one in pain and they just wasted a week and a half. Negative stars if I could and I wasn't even able to get to the doctor. read more

Do not make any plans to do anything directly after your scheduled appointmenr..over an hour wait so far...and was here on time. ...this is a perfect example of quantity over quality in medical care...three visits later we are still not sure why I have sharp burning pain in my elbows and thumbs..followed by numbness and fatigue. .its getting old...gonna look for a different place that treats me more like patient than a cattle.... read more

If I had the option of choosing zero out of five I would. My second visit to this place and I have been waiting for over a hour. The first time I was mad but gave them a free pass because it was a last minute appointment when I sprained my ankle and fracture my foot. Second time now same thing but this time I set my appointment a week out. Noticed few patients same situation as me waiting for a long time. I'm starting to think they are overbooking for the money. I promise this is the last time I will be attending this place. I'm going to request switching to another place. Whenever a patient checks in they shouldn't have to wait no more than 15 minutes. Evidently this place has poor managerial skills. read more

On 1st visit arrived 10 min. early. called back in 15 min. waited 19 min. talked with Dr. Kalluri 10min. (love him). Sent up hall for x-rays. Doc and x-rays back in 20 min. with plan. Scheduled back next week for first treatment. This was after firing another Doctor after 8 months of waiting so you can see why I am happy. read more

This place is the most unprofessional place I've ever had to deal with I left a message in my portial for Merissa Costello about my meds which she never replied .couple days later I called at 8.30 am telling them I was in excruciating pain would they please have a dr or nurse call me so by 3.pm I had to go to the emergency room and pay another $150.00 copay which could have been avoided had they called me so any way at 4.30 pm they did call to ask me to change my February follow up appointment because Costello had a shedule change I said nobody has even called me about my emergency call from earlier today so hell no I would never come back there read more

THIS IS ABSOLUTELY MY LAST VISIT HERE! Got here at 8:00 for an 8:20 appmt and one hour later just got called to the back. I was the first appmt. How can they be behind for first appmt? This is unacceptable as my time is valuable too. Please be aware. THIS is how they roll. GO TO VIRGINIA ORTHOPEDICS. THIS PLACE SUCKS. read more

I tried to contact my wife's surgeon to inform him that she checked right out of the rehab facility in Colonial Heights, VA and after getting an eventual busy signal every time I followed the the instructions I have finally given up. Methinks somebody in the office staff might not have turned on the after-hour on-duty Dr. contact telephone device. In any event, I have given up my pursuit of someone to put me in touch with my wife's physician who by the way is and excellent doctor/surgeon. I am inclined to believe the the negative commends about the staff. read more

Dr Kalluri is responsible for my failed back surgery causing me to be in a crippling state, with a spinal fluid leak. They refuse to take responsibility for the pain and suffering. Nerve damage drop foot, cronic and dibilitating pain. The office refused to hire the appropriate staff to handle pain medications for its patients. Dr Kalluri stated the office could not afford the 3 full staff members to follow law requirements for pain medications. Crippled and suffering. read more

This place does not deserve a star, I waited over an hour for my appointment, bad customer service.

My experience with colonial orthopedics and Dr. Sharma was far from professional. First the billing department does not communicate well with each other or the patient. Secondly my appointment with Sharma was very disappointing, he miss diagnosed my shoulder problem and his bedside manner was drier than dirt. He tells me I need at least a partial shoulder replacement if not a full one. Then I asked for something for my discomfort and he advises me to take extra strength Tylenol, really, after he tells me what I needed, get real. Lastly they schedule me for my appointment for almost a month later, what gives with that I ask. My surgery is now done by another highly qualified surgeon who installed a patch and cleaned up some spurs within a week of my first visit. read more

The doctors seem to be very good doctors, but the whole office staff sucks!!! This place does not deserve a one star! The physician assistant walks into her room 6 weeks out of 3 major surgeries on her arm and shoulder and pulls her arm behind her head, where she screams in pain, and then has the nerve to ask "that hurts! what did you have done any way?"Now gather this office does not feel anyone needs pain medication even after a major surgery, they seem to think everyone is a pain pill seeker! I can tell you now after allowing her 30 hydrocodone to get through the surgery and on going physical therapy, she was told to take aspirin based products, which she told them she couldn't! We are in the process of seeing a grastro doctor because she now only poops blood! They told me they wouldn't talk to me that I wasn't on her Hepa list which was a lie!! I wrote my name on it my self. We are filing complaint with the medical board. I don't know who to complain to about the office manager because she did nothing but lie to me. Little did they know my mother ran JR ER, for 31 years , so ithe service that is performed in that office is less than excitable!!? Run, don't stop there ever! read more

My son got really bad cut on his hand and was referred to here by the hospital. Making the appointment was great. Our appt, time was for 11:20 but we had to be there at 11:00 because we were new patients. We get there,fill out the paper work and about 45 minutes we were called back. We sat in this very plain, boring room that reminded me of some sort of special room for people that want to hurt themselves,for about an hour before I walk out and ask how much longer. She said there are 2 patients ahead of us. By this time I'm getting frustrated because of how long we've already waited. We waited in the room for 2 hours and 10 minutes before the Dr. (lets just call him Dr.D) came in there. Once he finally came in he asks what we were there for so we tell him. He starts checking out my sons hand,no big deal, and then says lets do an x-ray and get a splint. By the way he has already been to the hospital several days earlier. No xray needed to be done. The ER doctor just wanted to make sure that the tendons/nerves weren't damaged too bad. So I ask Dr.D if we can just wait too see if he really needs an x-ray done after he heals more. He said "Yea well I don"t think he really needs one anyway". I'm thinking to myself then why did he even say anything about doing it in the first place.Not only did he NOT apologize but he was also very rude. I asked him when my son could go back to work ( he gets very dirty in his type of work) and I was worried that it might get infected from this. He said " He knows how to take a shower right?" UGH Anyway, so the nurse comes in with this splint that must be coated in gold or something. she say's Here's your splint. It costs $103.00. I said "WHAT?" She repeated herself and I said "NO, We can just go to walmart and get one for $20". She gave me a look and said " Well it has to look just like this" and I said ok. Then she said to make another appt. 1 week from now to get his stitches removed. Yea ok (say this sarcasticly). I go to check out and the lady up front says that we need an appt. 1 week from now and my son speaks up and says " NO we don't" She looked at him and we tell her we are just going to take them out ourselves. She said "that's not a good idea". I told her that I'm not coming back to spend another $60 for yall to take his stitches out. Needless to say she wasn't very happy. Bottom line is that I would not recommend this place to my worst enemy. read more

a dog+pony show. registered on line with the 500 questions a few days ahead . had appointment on 3-15-17. at front desk they gave me a tablet to fill out the same 500 questions. was called in to see dr. had to stand up at front desk to finish the same bull shit. when i was finished came to check out+set a follow up appointment. was told get in line with incoming patients. finally i asked for the dr. summary of my visit was told the doc has not completed+ it would be sent to my portal. called the next day and was told i had to pay $11.00 dollars+50 cents per page to get the summary of my visit and directions to follow. called to speak to the administrator, 5 hrs later no call back. called back to speak to the head person then about 15 min later she called+said she does not understand. finally a message was sent on the portal of the visit which i needed for documentation as well as medical instructions. 2 days of bull shit. if you have elderly parents etc. do not let them go through this ordeal. their people skills suck. they can kiss my ass to wait 2 days to get the dr. summery which you get even when you visit a dr. in the box clinic. they must be trained by south side regional to milk you for every dime. although they have some good docs. the bull shit i went through is not worth the aggravation. they need to clean house from the administrator to the head david elliot who never called me back and sent a few packing to sears to work in the shoe department............ read more