If you notice, most of these reviews are old. This place used to be Family Physicians of Chester, but those doctors have retired and it is a new practice in the same building. My father sees NP Kim Plummer. My father is 76 years old with congestive heart failure, diabetes, and chronic lymphocytic leukemia. In November of 2022 he got very ill with a virus (dangerous for a cancer patient) & ran around 103 degrees fever for three days while we tried to get in touch with NP Plummer. After the fourth day, we finally got a phone call back (after talking to the answering service in Ohio). She told the answering service to give her about 30 minutes to call my mom back (she was the on-call doctor & it was 6am. We were ready to take him to the hospital). When she finally called, she told my mother, in a very impatient manner, that she had already called in a prescription for my dad two days ago. No one in the office, including NP Plummer, took time to inform my mother of this. When mom told NP Plummer no one had informed us, Plummer's response was "I did my part". Apparently, bedside manner was not a course she took in medical school. Don't go here. Not only is she dismissive and uncaring, but the office is completely unorganized and obviously has communication problems. read more

If I'm in need of a doctor this is the place I go to. They accept most major health insurance policy's. They have several doctor's that work here and a friendly staff. They can handle most of your illnesses or whatever else ail's you. I hope you don't need to see a doctor,but if you do give them a shot:-) read more

Amazing is not even enough. I have been visiting T. Smith for over a year. My blood pressure was stroke levels when I first started visiting this office. Under the care of T.Smith I no longer have blood pressure issues. My blood pressure has been at a normal range for months. I also visited the er with news no one wants to hear. It caused me a lot of sleepless nights. I visited Terry and she explained the issues to my understanding. I then realized the problem was much smaller than I thought. The staff and doctor's in this office are amazing and I trust them with my heart. T. Smith gave me the best Christmas present I could ever ask for. If you are looking for a good trust worthy caring doctors, visit this office. read more

I arrived 20 minutes prior to my appointment, 3 hours later I still haven't been seen.

I would give them no stars if I could. I only needed a physical per what my health insurance covered and they said ok then continue to bill me. All the doctor did was run around the room showing me exercises I could do...not even a physical at all. I'm talking to a lawyer about suing for harassment now. They were paid for the "physical". They should have left it at that. read more

I have been going here for as long as I can remember. The receptionists are very nice, however I recently had an encounter with a nurse that has prompted me to take my business elsewhere. She laughed at me over the phone and said the doctors couldn't help me. Please note that I went to a different doctors office this morning who helped me with my issue and when I told her about my experience here she was shocked. Extremely rude service speaking with one of their nurses. Other than that, just your average doctors office. Most of the doctors are older and bring you in and shoo you out in 15 minutes or so. Unless you have to wait a while to get blood work done. read more

I have been a patient of Family Physicians for 30years. My son is also a patient.. My primary Physician has been Dr.Donn S.Cobaugh,but I have seen Dr.Stennett and Dr Port when Dr.Cobaugh wasn't available. This is an excellent group of Physicians..The wait time with an appointment has always been less than 15 minutes.I highly recommend this group for your medical needs.They are a caring and competent group and their staff is as well. read more