Let me tell you about this funny, delightful little woman, Kim. I recently wore out my credit card…read moreat a men's store Going Out of Business sale and brought several pairs of slacks to her shop in mid-December to have cuffs done. "When you need them back?" she asked suspiciously. "I'm in no hurry," I replied. "After the first of the year?" "OK," she said. "Just so you don't want them before Christmas. Everybody want before Christmas!" I took my receipt, went home and thought no more about it. The NEXT WEEK, I get a call saying all my pants were ready. "How can this be?" I asked, incredulously. "I thought you were swamped." "I see pants. I thought you should have for New Year's Eve," she said. They were hemmed expertly, and woefully underpriced. (I gave her a big Christmas tip!) I would recommend Kim without hesitation to anyone looking for a caring, professional tailoring job.

I highly recommend Kim's for any military uniforms! Recently, I brought in 4 blouses that needed…read morechevrons swapped out and Kim's had them completed for me in a week, and even gave me back my old chevrons. The attention to detail and care that is given is amazing, I am going to continue to return!

The service has always been great and not a single issue with customer service or their the work…read morethey have done.

I bought a Morgan Wallen T-shirt. It's the first one I found that I really liked. It was very long…read moreso I took it here to have it shortened, I had never been there before. I even pinned and explain to her. That's the link that I wanted it to be and she's shortened it probably 4 inches inches above that.! It has decals of his song titles on the front. she did not have to touch them. They were higher up well she did with the iron. And never bothered to mention. I would not recommend this place for alterations. I have learned my lesson.

Outstanding service and craftsmanship. I brought in my favorite pair of pants expecting the worst,…read moreand they completely exceeded my expectations. The repair was flawless, turnaround was reasonable, and they truly saved me a lot of stress and heartache. This is now my go-to tailoring shop.

The customer service was terrible. I wanted help booking an appointment while I was there in…read moreperson, but she instead asked me to send her a text message. Why can't I get help booking an appointment directly on-site? Because of this, I will book with someone else, since the service was poor from the very beginning.

Anna is a fantastic tailor. She replaced 2 pockets and two buttons in my coat for a very reasonable…read moreprice ... and for less money than she estimated. Also she estimated it would take around two weeks and she finished it in 3 days. I highly recommend her!!

Don't do it. She takes off to another country (Thailand) sporadically with zero notice. Poor…read morebusiness practices. Gone for weeks and left customers hanging, didn't call, wouldn't return texts, or voicemails. They put up a hand written sign on the door weeks after they left. She had my clothes for over two months without notifying me she was leaving. Their neighbor business units said they do it often and have had a lot of complaints. I get it now. Typically does ok work-have brought many to her and occasionally has to redo several pieces bc she didn't bring in or shorten enough but doesn't charge for the second time. Lost all my business after that stunt- also still had to pay full price. Unacceptable to treat customers in this manner and many other local businesses would not treat their customers like this and think it was acceptable- I'll support them.

Sept. 24th 2022 had an appointment for alterations, six pair of pants and one skirt. She wanted…read morethree weeks to do the alterations (take in waist), but I asked for two weeks. I arrived two weeks later (Oct. 8th), with an 8th pair, and to pick up the seven I dropped off two weeks earlier. None were done. She said she could have them Monday. She handed me the seven pairs, I took them home. Three were the right size, four were still too large. Pattie's excuse was "they are the same pants, right?". No, some were larger than others, that is why they were all pinned separately. I asked for my money back, she refused. I had to bring them back. I wanted these done for a four week vacations. The three done correctly, two I took on vacation. I took three of the four that were still too large back to her. One of the pants I took on the vacation, the stitching broke. The thread must have been crappy, because the pants have an elastic band. I go back in December 17th to pick them up. Pattie has had them for two months. Just tossed in a cubby below her cash register area. NOT DONE! Her reason, she was sick for a month. She said she called me. No she didn't. She tells me she is will be in at 7:30 a.m. on Monday. I call. She is not there. I had to have a friend pick them up a couple weeks later. Still thrown in the cubby, not hanging nicely in the back. My girlfriend had to ask! for a bad to take them home in. Well... of the four pair, one is still too big. I wish I could post pictures. These were tailored dress pants. They now have gathered -crooked- ruching in the back. They look like crap. Professionalism awful. Tailoring, who does this to pants? Stay away.

It makes me so sad to have to write a negative review about a small business. Azar, who used to be…read morethe tailor and the person who earned most of the positive reviews, is no longer there. For the past year, I've continued to bring in my clothing for basic alternations which have been performed by Patti. During this time, never once was an order ready when she said it would be. I would often make 50 minute drives to the shop only to have to return again, sometimes as many as 3 times. This also happened for a dress being altered for an out of town wedding and I had to go shop for something else to wear. I had always been kind when the orders were not ready but this time I had to tell her I could no longer give her my business. The final straw was when I brought in a pair of trousers to be taken in and was told they would be ready in two weeks. Patti had me put them on and then she lpinned all of the areas that would be altered. I came in two times after the due date to pick them up and they were not ready. On the third visit she could not find them until she noticed them in a ball under the cash register. When she pulled them out, the alteration markers or pins were no longer there. She looked at me and said "can you remind me what I was supposed to be doing to these?" I asked for the pants back, and in tears, I went home. I didn't understand if all clients received this type of service or if she was just doing this to me. Since I pre-paid, I called and asked for a refund since she didn't complete the service. When we went in to pick it up, she was visibly mad to have to refund the money. I wish that I could say this is the same place that Azar ran.

When I called to ask if they did same day alterations the woman responded 'yep! That's what we do!'…read moreThen I asked her if I could drop my dress off on a few minutes and pick up at close and she said 'You need it by tomorrow?! I'm won't have it done until the 22nd! I'm busy!' It's the 8th. What?

Very helpful and quick! I went here on the recommendation of a friend to get a lace dress taken…read morein/hemmed and a too small one piece swimsuit i purchased on final sale converted into a pair of high-waisted bottoms. She did a great job on both and had them done for me the same week. Please note though, the address listed when you google is incorrect, this place is actually located on the NW corner of Race and Green in Urbana.

I tried Noy Tailoring from the review on yelp. I would not recommend to anyone. I had been told…read moreI needed to pick up my blazer on Saturday because she was leaving for 7 weeks. At 8:30am this morning, I received a phone call while at work telling me pick up my blazer "now" because she is leaving now and will not be returning until March. I tell her I am working and I have patients to see until noon and that I would be there at 1 pm. She tells me, "no, now". I live 40 minutes away - I ask my husband to go pick it up, I call her back and say he is on his way. 45 minutes later, he arrives and calls saying no one is there and the place is locked up. He leaves and 20 minutes later, I finally get a chance to call her back. She tells me to call him and tell him to wait. He was already on his way home! Not a single apology from her. I tell her that he was already there - she hung up on me. 10 minutes later, she called back. We agree to meet after work so I can pick up the blazer (she isn't supposed to be closed until Monday and the sign outside says she is open all day today). I express my frustration with the situation and she hung up on me. When I get there, it is again, closed. I waited 15 minutes for her to show up. I tried on the blazer and it is too tight. I'll be going somewhere else to have it fixed.

I needed to get the waist taken in on three dress slacks and one pencil skirt, so I brought them by…read moreBarbara's two weeks ago. She did a fantastic job on all four pieces- everything fits perfectly (I'll finally be able to wear them!) and it was all done on time and for a reasonable price. I highly recommend this place and will definitely be back.

Barbara is a really lovely woman, and her prices are low, but DO NOT give her your wedding dress…read more She did a poor job taking in the bust of my dress, and the fabric didn't lie flat. Worse, she did a truly appalling job on the hem. (Which I didn't notice when I first picked it up, since it was hard to see the detail while I was wearing it myself.) I'm sure she would have offered to make further adjustments if I had taken it back to her, but frankly, it was such an uneven mess (JAGGED tulle in some places, the outer layer chopped higher than the layer underneath in one spot!) that if that's what she thought was acceptable in the first place, I did absolutely not trust her to fix it. I took it elsewhere, but even they couldn't make the hem perfect because I'd already planned on wearing flat shoes and taking off much more would have made it too short.